Summary
This position is located in the Infrastructure Branch of the Office of the Chief Information Officer (OCIO).
The incumbent serves as a System Administrator ensuring information security and reports to the Supervisor of the Server Section, Infrastructure Branch.
The incumbent will also be responsible for maintaining & securing our Exchange 365 environment to include implementing scanning of email attachments and implementing a Data Loss Prevention (DLP) program to protect the email environment.
This job is open to
Clarification from the agency
Applications will be accepted from any U.S. citizen. Schedule A candidates will be considered. CTAP and ICTAP. Direct Hire Authority will be used to fill this position. The 'Rule of Three', Veterans Preference and traditional rating and ranking of applicants does not apply to this vacancy.
Duties
As a Information Technology Specialist (INFOSEC) GS-2210-14, your typical work assignments may include:
- Assisting with the management of the Agency's virtualized server environment located in Microsoft's Azure cloud environment, securing data center resources, and evaluating, implementing, and securing new technologies.
- Coordinate and notify Customer Support of expected and unexpected server downtime due to maintenance or hardware/software problems and responding to assigned security incidents, threats, and vulnerabilities.
- Provide technical advice and assistance to the Help Desk in the resolution of Azure infrastructure, data center devices, and AD/AAD problems encountered by Agency users.
- Responsible for developing and maintaining Group Policy Objects (GPO) to secure our Windows 2022 servers while maintaining and securing the organization's Exchange 365 environment.
- Manage the Agency's virtualized server environment located in Microsoft's Azure cloud environment, securing data center resources, responding to security incidents, and evaluating, implementing, and securing new technologies, while implementing security standards for Linux and Windows.
Requirements
Conditions of Employment
- U. S. Citizenship Required.
- Males born after 12/31/1959 must be registered for Selective Service.
- May be subject to a background investigation prior to appointment.
- This is not a virtual (remote) position.
- Relocation expenses are not authorized.
- This position is part of the bargaining unit.
- A one-year probationary period may be required.
- Direct Hire Authority will be used to fill this position.
- Submit complete application and resume online by 11:59 PM EST on the closing date.
Qualifications
All qualifications and eligibility requirements must be met by the closing date of the announcement.
IDEAL CANDIDATE STATEMENT:
The ideal candidate will serve as an authoritative expert on the Agency Windows and Linux server infrastructure and will have experience with maintaining and securing an enterprise data center. The ideal candidate will also have experience with ensuring cybersecurity compliance and risk mitigation, policy planning, project management, and with utilizing scripting to maintain data center equipment. The ideal candidate will also have experience with managing a cloud-based data center.
BASIC QUALIFICATIONS:
Individuals must have IT-related experience demonstrating each of the four competencies listed below.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
MINIMUM QUALIFICATIONS:
To be qualified for this position, in addition to the Basic Requirements, applicants must have one year of specialized experience, equivalent to at least the GS-13 grade level in the federal service obtained in either the private or public sector typically gained in the IT field or through performing IT related tasks such as:
- Experience of operating, maintaining, and securing Windows Server 2022 infrastructure; and
- Experience implementing and maintaining a Data Loss Protection (DLP) system in Azure; and
- Experience implementing and maintaining Active Directory (AD) / Azure Active Directory (AAD) / Microsoft Entra Domain Services to include managing Group Policy Objects (GPOs); and
- Experience implementing and maintaining Azure Subscriptions, Resource Groups, and Policies.
This experience must be fully supported and articulated in your resume to receive consideration.
This experience must be fully supported and articulated in your resume to receive consideration. Please ensure that your resume information is specific, detailed where appropriate, and complete. Please do not cut and paste the position description, specialized experience, or occupational assessment questionnaire from this announcement into your resume, as this will not be considered a demonstration of your qualifications for this position.
Substitution of education in lieu of specialized experience may not be used for this grade level.
For more detailed information on these qualification standards, please visit the United States Office of Personnel Management's website here.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Education
There is no substitution of education for experience for this position.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that your scores do not reflect that you meet the knowledge, skills, and abilities required for this position, you will lose consideration for this position.
If you are minimally qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
To preview the Assessment Questionnaire, please click https://apply.usastaffing.gov/ViewQuestionnaire/12394891.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Required Documents
In addition to your responses to the assessment questionnaire, you must submit the following documents specific for this vacancy:
Resume:Your resume must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant, detailed where appropriate, and addresses the competencies for this position. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present) to include the hours worked per week (i.e., 40 hours full-time per week). If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position.
Please Note: If your resume consists of more than 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
Other documents (if applicable). For more information, please click on the applicable link.
Notification of Personnel Action (SF-50): (Current or Former Federal) Most recent SF-50 showing your current grade and tenure. An SF-50 showing highest (permanent) grade ever held, if different from your current grade. (Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure.)
For Disability Schedule A: Disability Letter
Career Transition Assistance Program (CTAP):If requesting consideration under the Career Transition Assistance Program (CTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide all of the following documents:
- your most recent performance appraisal; AND
- the proof of eligibility letter from the Agency; AND
- your most current SF-50, displaying current series and grade.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
All materials must be received by 05/17/2024 to be considered.
How to Apply
To apply for this position, you must provide a complete Application Package, which includes:
- Resume; and
- Assessment Questionnaire; and
- Any other documents needed to verify your qualifications or eligibility (see the Required Documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
To begin the process, click the APPLY button at the right side of this screen to create an account or log into your existing USAJOBS account.
Follow the prompts to complete the assessment questionnaire.
Please ensure you click the SUBMIT MY ANSWERS button at the end of the process.
If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USAJOBS account.
To change or update your application, simply reapply through My USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared.
To check the status of your application, log into your USAJOBS account, select Application Status and click on the more information link under the application status for this position.
Next steps
When the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are minimally qualified for this job.
If further evaluation or interviews are required, you may be contacted.
Applicants will receive notification when a final selection has been made.
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