How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the application process is complete, a review of resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. If, after reviewing your resume and/or supporting documentation, a determination is made that your scores do not reflect that you meet the knowledge, skills, and abilities required for this position, you will lose consideration for this position.
You will be further evaluated on the following Competencies required for the position:
- Attention to Detail
- Customer Service
- Oral Communication
- Problem Solving
If you are minimally qualified, you may be referred to the hiring manager for consideration and may be called for an interview.
To preview the Assessment Questionnaire, please click
https://apply.usastaffing.gov/ViewQuestionnaire/12665528.
All qualifications and eligibility requirements must be met by the closing date of the announcement.
Required Documents
In addition to your responses to the assessment questionnaire, you must submit the following documents specific for this vacancy:
Resume:Your resume must describe your job-related experiences and will be used to verify your qualifications. Therefore, it is important that the information be relevant, detailed where appropriate, and addresses the competencies for this position. Your resume must contain the dates of employment (i.e., month/year to month/year or month/year to present) to include the hours worked per week (i.e., 40 hours full-time per week). If your resume does not contain this information, your application may be marked as incomplete, and you will not receive consideration for this position.
Please Note: If your resume consists of more than 5 pages, only the first 5 pages will be reviewed to determine your eligibility/qualifications.
Other documents (if applicable). For more information, please click on the applicable link.
Notification of Personnel Action (SF-50): (Current or Former Federal) Most recent SF-50 showing your current grade and tenure. An SF-50 showing highest (permanent) grade ever held, if different from your current grade.
(Performance Award, Realignment/Reassignment, Name Change and Detail SF-50s will not be accepted as proof of grade and tenure.)
For Disability Schedule A: Pleaseprovide proof of disability with appropriate medical documentation, (i.e., a letter signed by a licensed medical professional or licensed vocational rehabilitation specialist stating your condition and restrictions.)
Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP): If requesting consideration under the Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP), you must meet the well qualified standards for this vacancy (meeting the minimum requirements for the position and scoring at least an 85) and provide
all of the following documents:
- your most recent performance appraisal; AND
- the proof of eligibility letter from the Agency; AND
- your most current SF-50, displaying current series and grade.
Failure to submit any of the required documents by the closing date of the vacancy will result in your removal from consideration for this position. Please review your application prior to final submission and ensure you have submitted all appropriate documents. Uploading documents to USAJOBS does NOT ensure inclusion with your application to our system. You must verify that the documents are in the system with your application prior to final submission.
All materials must be received by
01/23/2025 to be considered.
How to Apply
To apply for this position, you must provide a complete Application Package, which includes:
- Resume; and
- Assessment Questionnaire; and
- Any other documents needed to verify your qualifications or eligibility (see the Required Documents section).
Please follow the instructions listed below for submitting your complete application package. Application procedures are specific to this vacancy announcement. Please read all instructions before you begin.
To begin the process, click the
APPLY button at the right side of this screen to create an account or log into your existing
USAJOBS account.
Follow the prompts to complete the assessment questionnaire.
Please ensure you click the
SUBMIT MY ANSWERS button at the end of the process.
If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a
USAJOBS account.
To change or update your application, simply reapply through My
USAJOBS, before the closing date. New or updated resumes are considered "incomplete" applications until the required virus scan is cleared.
To check the status of your application, log into your
USAJOBS account, select Application Status and click on the more information link under the application status for this position.
Next steps
When the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the assessment questionnaire to determine if you are minimally qualified for this job.
If further evaluation or interviews are required, you may be contacted.
Applicants will receive notification when a final selection has been made.