Information Technology Specialist (NETWORK), NF-05 Job in Fort Sam Houston, TX

Vacancy No. NENAFCC2412466482 Department Army Installation Management Command
Salary $105,000.00 to $125,000.00 Grade 5 to 5
Perm/Temp Permanent FT/PT Full-time
Open Date 7/3/2024 Close Date 7/18/2024
Job Link Apply Online Who may apply Public
Locations:
Fort Sam Houston, TX


Job Description (Please follow all instructions carefully)

Summary

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.

The U.S. Army Installation Management Command integrates and delivers base support to enable readiness for a globally responsive Army.

We are the Army's Home - Serving the Rugged Professional.

This vacancy may be used to fill additional positions within 90 days of the closing date.

Duties

Plans and carries out difficult and complex assignments and develops new methods, approaches, and procedures. Uses network management methods, network enterprise architectures, bandwidth management concepts, workflow concepts and acceptable industry practices to manage large and complex networks. Using advanced network technologies, network architecture and project management methods leads the implementation of major projects including upgrading hubs and switches, consolidating regional networks, and redesigning network infrastructure in response to changes in network technologies or requirements. Develops contingency and recovery plans. Maintains directory services. Manages domain name services. Provides intranet, Internet, or extranet gateways. Coordinates other actions to ensure the implementation of networks that support mission requirements. Provides technical leadership on group projects. Interprets IT policies, standards and guidelines. Evaluates, tests, recommends and implements new or emerging technologies, network devices, and network system software. Serves as the subject matter expert in the specialty. Interfaces with senior managers to determine requirements. Presents oral and written communications to senior management and external organizations. Applies information security and information assurance policy, principles, and practices.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required
  • A valid passport may be required for overseas travel
  • Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Tier III background investigation.
  • In accordance with DoD 8570.01-M, must be able to obtain IAT-Level 3certification within 6 months of assignment to the position.
  • IAW AR 380-67, position is designated as ADP-2.

Qualifications

QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position.

Progressive experience in information technology positions which includes one year of specialized experience in the planning and delivery of a full range of network services to support business requirements, i.e. wide variety of network applications, operating systems, protocols and equipment used in customer organizations; and methods and practices for trouble shooting, recovering, adjusting, modifying, and improving network systems. The experience must be equivalent in scope and complexity to the next lower grade level (including private sector equivalent).

Or A doctorate degree in computer science, information science, information systems management, technology management, or doctorate degree in other disciplines which included at least 24 semester hours in one or more of the fields identified above. The education must have included coursework in the development or adaptation of applications, systems, or networks.

In addition to the above, candidates must possess:.
1. Attention to Detail: Demonstrated experience performing complex network installations and remote configuration of various network devices.
2. Customer Service: Demonstrated experience reporting, responding to, and resolving network service requests. Experience in remote troubleshooting and repair with tier 1 onsite support.
3. Communication: Demonstrated experience preparing presentations, delivering network training, and communicating complex network issues telephonically to customers in remote locations.
4. Problem Solving: Demonstrated experience in evaluating/troubleshooting network systems (design, testing, installation, operations, management, and maintenance), and developing solutions to improve network performance, resolve customer problems.

Highly preferred:
Experience creating budgets to support network funding of hardware and software purchases.
Experience of familiarity with the NIST Risk Management Framework (RMF), including applying RMF practices and procedures to systems, drafting and reviewing standard RMF documentation.

Education

If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information

  • A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs may be authorized based upon eligibility and a determination that a PCS move is in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.
  • The Duty Station for this position is located at Fort Sam Houston, TX. You will be expected to physically reside within commuting distance of Fort Sam Houston, TX. Telework is not guaranteed, however you may be eligible based on current agency policy.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

Required Documents

The following documents must be submitted with your application:

  • Resume


Optional: Our job application (DA Form 3433) will be accepted in place of a resume.Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
  • Cover Letter
  • DD-214/ Statement of Service
  • Notification of Personnel Action for NAF Employees (DA Form 3434 or equivalent)
  • Other Document not Listed
  • Other (3)
  • Other (4)
  • Other (5)
  • PCS Orders
  • Resume
  • Separation Notice (RIF)
  • SF-50/ Notification of Personnel Action
  • Transcript


Only those documents listed above will be reviewed; additional documents are not necessary (i.e., performance appraisals, certificates, etc.). A cover letter is optional and will not be used in the initial rating by HR. You must ensure your experience is detailed in your resume.The following documents will be forwarded to the hiring panel: Cover letter, resume, and transcripts.

Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Electronically https://www.usajobs.gov/ and search for announcement number NENAFCC2412466482. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.

It is the applicant's responsibility to ensure they allow an acceptable amount of time prior to the close of a vacancy to create a USA Jobs account and complete the application process. All times displayed in this vacancy are based upon Eastern Standard Time (EST).If you encounter technical difficulties which prevent you from applying, you must send an email to the agency contact listed on this vacancy, including screen shots which clearly display the error and time it occurred. Late applications are accepted on a case-by-case basis under limited circumstances.

Agency contact information

Imane Ouaouzar
Address
CC-NAF-W6BD20 IMCOM FMWR HQ
DO NOT MAIL
Fort Sam Houston, TX 78234
US
Learn more about this agency

Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.