Information Technology Specialist (Network Services) Job in Washington, DC

Vacancy No. 24-DTS-12694588 Department Administrative Office of the U.S. Courts
Salary $101,402.00 to $190,061.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 2/19/2025 Close Date 3/5/2025
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

This position is located in the Department of Technology Services (DTS), Enterprise Operations Center (EOC), Infrastructure Operations Division (IOD), Infrastructure Operations Branch (IOB) in Washington, DC.

This job is open to

Clarification from the agency

This announcement is open to current applicants who live in the Washington, DC commuting area and/or federal judiciary employees nationwide.

Duties

The Enterprise Operations Center (EOC) Infrastructure Operations Division is seeking an adaptable and motivated Network Automation Engineer to join our dynamic team in the Network Operations Center (NOC). In this role you will be responsible for looking for ways to automate our everyday network tasks, repetitive processes, and recurring reports to improve our network service availability and visibility of services within the NOC. Must have strong experience with networking configuration, automation, and orchestration of devices within Internet Data Center (IDC), Public/Private and Government Cloud (i.e., GCP, Azure, AWS, and Oracle), and WAN/LAN environments. You will be responsible for network engineering support services, including but not limited to installing and configuring network equipment, monitoring network infrastructure health, patch management, and supporting connectivity to other networks on premises and in the cloud.

Your expertise in network automation tools and programming languages will be applied to optimize network operations through automation. As a Network Automation Engineer, you will play a pivotal role in crafting outstanding network automation solutions to improve efficiency, reliability, and increased visibility within our infrastructure-as a full-stack engineer, capable of serving in many roles supporting the NOC. You will be involved in developing scripts and full-stack automation to interface with tools and systems of record APIs and read/write data across a wide array of network and security technologies within the NOC. This position focuses on automation and orchestration of core network infrastructure, cloud networking, WAN and Edge infrastructure.

Duties of the position include but are not limited to:

  1. Architecting and implementing intelligent automation solutions to seamlessly integrate network infrastructure with diverse platforms and services, driving operational efficiency.
  2. Collaborating closely with various teams and management to define strategic automation initiatives aligned with business objectives.
  3. Leading the design, development, and maintenance of sophisticated automation scripts and workflows to simplify network provisioning, configuration management, and monitoring tasks.
  4. Creating, modifying, and automating operational reports.
  5. Providing expert-level support in diagnosing and resolving intricate issues related to network automation workflows and scripts.
  6. Monitoring network performance and assist in troubleshooting network-related issues.
  7. Collaborating with cross-functional teams to ensure the seamless integration of automation and orchestration tools into the network infrastructure.
  8. Identifying gaps in current technology processes and recommend changes.
  9. Driving continuous improvement by optimizing existing automation processes and documenting workflows comprehensively.
  10. Staying up to date with industry trends, emerging technologies, and best practices related to network automation and orchestration to incorporate new technologies and methodologies into existing workflows.
  11. Developing methodologies and operational processes for continuous monitoring of the network to ensure that all EOC managed systems are performing within expected tolerances.
  12. Addressing security related issues for network access and devices.
  13. Conducting network tests and monitoring of network integrity, performance, and security to identify service issues and develop plans for remediation.
  14. Maintaining and supporting network equipment and software systems, including firewalls, switches, WAPs & WLAN controllers, VOIP Infrastructure and other network related hardware and software on premise and in the cloud.
  15. Updating and improving skills and networking knowledge through training and self-study.
  16. Identifying network problems and resolving in accordance with the EOC incident and problem management plan, policies, and procedures.

Requirements

Conditions of Employment

CONDITIONS OF EMPLOYMENT

  1. All information is subject to verification. Applicants are advised that false answers or omissions of information on application materials or inability to meet the following conditions may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
  2. Selection for this position is contingent upon completion of OF-306, Declaration of Federal Employment during the pre-employment process and proof of U.S. citizenship for competitive status positions or conversion to a competitive status position with the AO. If non-citizens are considered for hire into a temporary or any other position with non-competitive status or when it is confirmed by the AO Human Resources Office there are no qualified U.S. citizens for a competitive status position (unless prohibited by a law or statue), non-citizens must provide proof of authorization to work in the U.S. and proof of entitlement to receive compensation. Additional information on the employment of non-citizens can be found at USAJOBS Help Center | Employment of non-citizens/. For a list of documents that may be used to provide proof of citizenship or authorization to work in the United States, please refer to Form I-9, Employment Eligibility Verification.
  3. All new AO employees will be required to complete an FBI fingerprint-based national criminal database and records check and pass a public trust suitability check.
  4. New employees to the AO will be required to successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights/responsibilities, visit https://www.e-verify.gov/.
  5. All new AO employees are required to identify a financial institution for direct deposit of pay before appointment.
  6. You will be required to serve a trial period if selected for a first-time appointment to the Federal government, transferring from another Federal agency, or serving as a first-time supervisor. Failure to successfully complete the trial period may result in termination of employment.
  7. If appointed to a temporary position, management may have the discretion of converting the position to permanent depending upon funding and staffing allocation.

Qualifications

Applicants must have demonstrated experience as listed below. This requirement is according to the AO Classification, Compensation, and Recruitment Systems which include interpretive guidance and reference to the OPM Operating Manual for Qualification Standards for General Schedule Positions.

Specialized Experience: Applicants must have at least one full year (52 weeks) of specialized experience which is in or directly related to the line of work of this position. Specialized experience is demonstrated experience in ALL of the following:
  • Hands-on experience in enterprise networking with a strong focus on network automation;
  • Experience with Linux Operating System environment;
  • Advanced familiarity with Python, Ansible, or other tools used for network automation; and
  • Strong software development skills with an emphasis on Python or JavaScript programming.

Education

This position does not require education to qualify.

Additional information

The AO is an Equal Opportunity Employer.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation and compare this information to your responses on the occupational questionnaire to determine if you meet the minimum qualifications for this job. If you meet the minimum qualifications for this job, we will evaluate your application package, to assess the quality, depth, and complexity of your accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement.

You should be aware that your ratings are subject to evaluation and verification. If a determination is made that you have rated yourself higher than is supported by your resume and/or narrative responses, you will be assigned a rating commensurate to your described experience. Failure to submit the mandatory narrative responses will result in not receiving full consideration and/or rating credit. Deliberate attempts to falsify information may be grounds for not selecting you, withdrawing an offer of employment, or dismissal after being employed.

Required Documents

For this job announcement the following documents and/or information are required:

  • Resume - Any written format you choose to describe your job-related qualifications.
  • Citizenship - Include country of citizenship on resume.
  • Notification of Personnel Action (SF-50) - All applicants outside of the AO must submit a copy of your latest SF-50 to verify current or former Federal employment status.
  • Veterans Preference documentation - Certificate of Release or Discharge from Active Duty (DD Form 214), if applicable Application for 10-Point Veteran Preference (SF-15) and an official statement, dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces, certifying to the veteran's present receipt of compensation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.

The complete application package must be submitted by 03/05/2025 to receive consideration.
To begin, click

  • Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
  • You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
  • You will receive an email notification when your application has been received for the announcement.
  • To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
  • Click the following link to view and print the occupational questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12694588

Agency contact information

Frances Arthur
Address
Department of Technology Services
One Columbus Circle, NE
Washington, DC 20544
US

Next steps

After a review of your complete application is made, you will be notified of your rating and referral to the hiring official if determined qualified. If further evaluation or interviews are required, you will be contacted.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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