Summary
As part of the Operations and Administration Division, the incumbent will be responsible for supporting the agency's Cybersecurity Zero Trust Strategy and Microsoft Cloud Adoption Framework which includes installing, troubleshooting, and maintaining hardware, software, networks, and cybersecurity tools. The role requires extensive hands-on experience in Microsoft 365 and Azure cloud services, device management, and modern security tools to support a dynamic and highly collaborative environment.
This job is open to
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
THIS POSITION IS A DIRECT HIRE. This announcement is open to all U.S. Citizens. Direct Hire Authority will be used to fill this position. All applicants who meet the qualification requirements will be forwarded to the selecting official for further consideration. The 'Rule of Three', Veterans Preference, Category Rating, Schedule A, and traditional rating and ranking of applicants does not apply to this vacancy.
Duties
As a Information Technology Specialist (SYSADMIN) - DIRECT HIRE GS-2210-13, Some of the duties of your position will include:
- Ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of systems administration services.
- Maintaining systems configuration and server resources to ensure performance, capacity, availability, serviceability, and recoverability.
- Deploying virtual machines into virtual networks in a cloud platform (preferably Azure) and configuring them for optimum cost, performance, and security.
- Maintaining baseline system security according to Center for Internet Security (CIS) benchmarks.
- Create, enhance, and maintain administrative automations and system tools using PowerShell scripting.
- Manage mobile and workstation environments using Microsoft Intune for configuration, compliance, and application deployment.
- Managing Defender for Endpoint and Defender for Microsoft 365, to monitor and mitigate security risks.
- Support cloud infrastructure and identity management within Microsoft Azure, including conditional access, security baselines, and resource administration.
Requirements
Conditions of employment
- Must be a US Citizen.
- Background Investigation is required.
- May be required to successfully complete a one-year probationary period.
- Only experience and education obtained by the closing date of this announcement will be considered.
Qualifications
Applicants qualify for this position if they meet the minimum qualification of performing at least one year of demonstrated specialized experience that is equivalent to the GS-14 grade level in the federal government:
- Supporting Azure and M365 cloud services and identity management.
- Administering Intune for device configuration and compliance.
- Providing technical support and configuration for Crestron or similar A/V systems.
- Developing or maintaining PowerShell scripts to automate IT tasks.
- Administering Meraki WiFi networks or comparable cloud-managed networking tools.
- Supporting cybersecurity operations with platforms such as Qualys, CrowdStrike, Lookout, or similar tools.
- Working within a small or micro federal agency, requiring multi-role responsibilities, adaptability, and independent problem-solving.
Applicants will also be assessed on their IT related experience as it relates to each of the five competencies listed below.
- Technical Competence: Uses knowledge that is acquired through formal training and/or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
- Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
- Customer Service - Works with clients and customers (i.e., any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Oral Communication - Expresses information (e.g., ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (e.g., technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Applicants must possess the following certifications to be considered for this position:
Required Certifications
- CompTIA Security+ (or equivalent)
- CompTIA Network+ (or equivalent)
The following additional certifications are highly desirable:
Highly Desirable Certifications
- CompTIA CySA+ (or equivalent
- ISC2 SSCP (or equivalent)
- ITIL 4 Foundation (or equivalent)
- LPI Linux Essentials / LPIC Fundamentals (or equivalent)
Additional information
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx).
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: (1) meet CTAP or ICTAP eligibility criteria; (2) be rated well-qualified for the position with a score of 85.00 or above; and, (3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your application and documentation submitted to ensure you meet the basic qualification requirements. We will refer the best qualified candidates to the Selecting Official of the job for further review and consideration. You will be evaluated to determine if you meet qualifications required, and on the extent to which your application shows that you possess the knowledge, skills and abilities associated with this position as defined below. Please be sure to give examples in your resume and explain how often you used these skills, the complexity of the knowledge you possessed, the level of people you interacted with, and the complexity and sensitivity of the issues you handled.
CTAP/ICTAP candidates must be rated and determined to be well qualified (or above), based on an evaluation of their applications; possessing the knowledge, skills, and abilities which clearly exceed the minimum qualification requirements for the position.
Required Documents
To apply for this position, you must submit a complete Application Package which includes:
1. Your résumé showing work schedule, hours worked per week, dates of employment and duties performed. Please limit your resume to 2 pages with the font size no smaller than 10 points. If your resume is more than 2 pages, only the first 2 pages will be reviewed and considered for the qualifications determination.
2. Other supporting documents:
- Cover Letter, optional
- College Transcript(s) / Certifications, if qualifying based on education
- Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration. Only experience and education obtained by the closing date of this announcement will be considered.
- To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
- Follow the prompts to select your résumé and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
- After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
- You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
- Vacancy questionnaire preview https://apply.usastaffing.gov/ViewQuestionnaire/12850725
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
If you are unable to apply online, you must request an alternative application which is available from the Human Resources Office. Please contact Lori Abdin at jobs@ncpc.gov or 202-482-7200 to obtain an alternative application.
Next steps
All application packages received by the closing date will be reviewed to determine basic qualifications. Applicants will receive an acknowledgement email of their application submission. Candidates referred to the hiring official may be interviewed to facilitate the selection process. If a tentative job offer is extended, the agency will conduct a suitability and/or security background investigation. A notice upon final determination is typically provided within 45 days of the closing date.