Summary
The position(s) covered by this vacancy announcement is in the Department of Defense (DoD) Acquisition Workforce Personnel Demonstration Project (AcqDemo). For more information please see: AcqDemo
This position is part of the Air Force Elements, U.S. Transportation Command, Transportation Command. The incumbent will be responsible for serving as an IT Specialist, responsible for providing systems analysis for information systems managed within the USTRANSCOM Program Management Office (PMO).
This job is open to
Clarification from the agency
All U.S. Citizens
Duties
This position is being filled under the memorandum from the Under Secretary of Defense for Personnel and Readiness (USD(P&R)) "Expansion of Direct Hire Authority for Certain Personnel of the Department of Defense," dated October 15, 2021.
This position is being filled under AcqDemo Direct Hiring Authority (DHA) for non-acquisition positions involving 51% or more of time in direct support of acquisition positions within Business and Technical Management Professional Career path.
As a Information Technology Specialist (SYSANALYSIS/APPSW) at the NH-2210-2 some of your typical work assignments may include:
- Serve as an IT Specialist in providing level one technical support to customers requiring assistance utilizing client level hardware and software. May perform duties as a Systems Analyst for information systems and is the point of contact for technical IT support to USTRANSCOM acquisition programs.
- Diagnose and assist customers with reported client and network incidents, problems, and events.
- Develop, update, and/or maintain standard client operating procedures (SOPs).
- Oversee and track all assigned IT hardware and software applications installed on Directorate assigned/owned network-connected and non-network IT devices.
- Conduct analysis and participate with in-depth investigations to identify approaches to complex hardware/software networking and system design, development problems for cloud computing environments.
- Participate in development of software system solutions using knowledge of techniques, procedures, and processes such as operating system theory, data structures, computer system architecture, software engineering, cybersecurity and computer communications.
- Participate in developing acquisition and implementation plans to transition systems from the enterprise IT baseline environment to the target cloud computing
Requirements
Conditions of Employment
- Must be a U.S. Citizen
- Occasional Travel
- Work Schedule: Full-time
- Males born after 12-31-59 must be registered for Selective Service
- Suitable for Federal employment, determined by a background investigation
- May be required to successfully complete a probationary period
- Overtime: Occasionally
- Tour of Duty: Flexible
- Recruitment Incentives: May Be Authorized
- Fair Labor Standards Act (FLSA): Exempt
- Financial Disclosure: Required
- Telework Eligibility: This position is telework eligible
- Must obtain/maintain a Secret clearance
- This is a Non-Critical Acquisition Position
- This is a cybersecurity position
- May be required to travel by military or commercial aircraft in the performance of TDY assignments
- May be required to work overtime on an unscheduled or emergency basis
- Completion of Professional Military Education (PME) - Primary Developmental Education (PDE) is highly desirable
- A Bachelor's degree in computer science or that includes 30 Semester Hours in a combination of mathematics, statistics, or computer science is highly desirable.
Qualifications
You may qualify at the NH II , if you fulfill the following qualifications:
A. One year of specialized experience equivalent to the NH-1 (GS-4) grade level in the Federal service as listed below:
- Troubleshooting system hardware and software.
- Diagnosing and resolving customer reported system incidents, problems, and events.
- Installing and configuring hardware, software, and peripheral equipment of system users in accordance with organizational standards. -
- Performing asset management/inventory of information technology resources.
- Monitoring and reporting client-level computer system performance.
- Documenting and refining functional requirements and specifications.
- Analyzing IT systems and application software requirements, to support recommendations for software enhancements.
B. I possess at least a Bachelor's degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.,
OR
C. You have some specialized experience as described in A, but less than one year; and you have more than one year but less than two years of education as described in B. You have computed the percentage of the requirements that you meet, and the total is at least 100%. (To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year by 18. Add the two percentages. The total percentage must equal at least 100 percent to qualify.)
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
ARE YOU USING YOUR EDUCATION TO QUALIFY? You MUST provide transcripts or other documentation to support your educational claims.
All materials must be submitted by the closing date of the announcement.
GRADUATE EDUCATION: One academic year of graduate education is considered to be the number of credits hours that your graduate school has determined to represent one academic year of full-time study. Such study may have been performed on a full-time or part-time basis. If you cannot obtain your graduate school's definition of one year of graduate study, 18 semester hours (or 27 quarter hours) should be considered as satisfying the requirement for one year of full-time graduate study.
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Traditional rating and ranking of applications does not apply to this vacancy. Your application (resume and supporting documentation) will be evaluated to determine if you meet the minimum qualifications required as listed on the announcement under qualification requirements.
Veterans Preference: Per Section 9905 of title 5, U.S. Code (U.S.C.) Veterans Preference do not apply to this vacancy announcement; however, the Department of Defense considers veterans' preference eligibility a positive factor for hiring.
Required Documents
The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc).
Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.
The following documents are REQUIRED
1. Your resume:
- Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement.
- For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e.," HRS per week and month/year" or "HRS per week and month/year to present").
- For additional information see: What to include in your resume.
2. Transcripts
- College transcript(s), required if qualifying based on education. We accept unofficial transcripts, as long as they contain your name, the name of the school, the date and degree that was awarded, and the lists of classes and credits earned.
PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/FourthEstateRequiredSupportingDocumentation%2011-16-2020.pdf?ver=Lgkkn1HW9a8is7V2lyCS2Q%3d%3d
Military Spouse PPP Self-certification Checklist
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
You will receive an email notification when your application has been received for the announcement.
To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to https://apply.usastaffing.gov/ViewQuestionnaire/12463236.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy And gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
- OPM Equal Employment
- Office of Equal Opportunity
Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a Case-by-Case basis.
A reasonable accommodation is any change in the workplace or the way things are customarily done that provides an equal employment opportunity to an individual with a disability. Under the Rehabilitation Act of 1973 the Equal Employment Opportunity Commission (EEOC) must provide reasonable accommodations:
- When an applicant with a disability needs an accommodation to have an equal opportunity to compete for a job.
- When an employee with a disability needs an accommodation to perform the essential functions of the job or to gain access to the workplace, And
- When an employee with a disability needs an accommodation to enjoy equal access to benefits and privileges of employment (e.g., details, trainings, office-sponsored events).
- Disability Employment - Reasonable Accommodations
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Financial Suitability
Social Security number request
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Next steps
A list of qualified applicants will be created and sent to the selecting official. All applicants reviewed and/or referred will receive a notification letter.
The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic interviews to preclude travel hardships for applicants.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.
This announcement may be used to fill additional vacancies.
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