Duties
Job Summary:
The Office of the Chief Administrative Officer (CAO)
provides operations support services and business solutions to the community of
10,000 House Members, Officers and staff. The CAO organization comprises more
than 800 technical and administrative staff working in a variety of areas,
including information technology, finance, budget management, human resources,
payroll, child care, food and vending, procurement, logistics and
administrative counsel.
The Internal Communications Manager plays a critical
role in bringing the CAO's strategic vision to life through compelling internal
communications that connect CAO employees to the organization's purpose and
priorities. This role serves as a trusted communications partner with the
Communications Chief, CAO Human Resources, and CAO senior leadership.
Reporting to the Chief Communications Officer, the
Manager will oversee the day-to-day strategy, management, and continuous
improvement of the CAO's employee communications, editorial planning, intranet
site, and communications analytics. This role will collaborate with
stakeholders on long-term communications projects that support the CAO's
strategic goals and translate complex organizational priorities into clear,
engaging content.
Primary
Duties/Responsibilities:
- Develops,
composes, and executes comprehensive communications plans to support the CAO
strategic initiatives and other organizational goals.
- Collaborates
with stakeholders to identify opportunities for new communications
initiatives.
- Draft
newsletters and other internal outreach campaigns.
- Track and
analyze email metrics and survey results to measure campaign effectiveness and
provide recommendations for leadership to ensure staff engagement.
- Manage the
external and intranet organizational websites to ensure content is timely,
accurate, and dynamic.
- Coordinates
with the Graphic Design team to ensure alignment on projects, deadlines, and
other important information that could impact the deliverable(s).
- Oversee the
planning and execution of internal meetings, including all-staff meetings.
- Proofread
and edit communications for a variety of audiences.
- Coordinate
and create internal surveys. Analyze metrics and present recommendations to the
stakeholders.
- Monitors
deadlines for all internal communications projects to ensure projects are
delivered on time.
- Utilize
excellent writing and editing skills to communicate technical information in
easy-to-understand messages in a variety of formats and tailored to targeted
audience.
- Assists in
the writing and copy editing of the CAO’s Semiannual Report.
- Performs
other official duties and special projects as assigned.
Requirements
Conditions of employment
- USAJobs Conditions of Employment
Qualifications
Qualifications:
Applicants must submit a resume and writing sample
(e.g. press release, blog post), and meet the following requirements:
Minimum:
- BS/BA
degree in Business, Communications, Advertising, Marketing; or equivalent
combination of education & experience.
- Minimum
6 years’ experience in a marketing/communications role on Capitol Hill, with an
advertising agency, marketing firm, or communications department.
- Experience
with stakeholder relations, internal and external communications, public
outreach, and communications planning.
- Possess
solid foundational skills, including a collaborative and communicative work
ethic, the ability to juggle several projects, and consistently meet or beat
deadlines.
- Ability
to oversee complex communications campaigns on a broad range of topics to a
variety of audiences.
- Ability
to independently create clear, engaging content.
- Record
of developing and implementing effective strategic communications strategy.
- Must
have solid understanding of current web trends and marketing best practices.
- Knowledge
of project management tools (e.g.: ClickUp, Monday, Trello, etc.)
- Experience
with interactive marketing campaign management and tracking.
- Outstanding
communications skills, both verbal and written; must have demonstrated
proficiency in creating concise copy.
- Strong
project management, and time management skills with the ability to work well
under pressure in a fast-paced environment.
Preferred:
- Bachelor’s
degree is strongly preferred.
- Government experience is preferred, particularly
within Capitol Hill, the U.S. House of Representatives, or the Legislative
Branch.
**Continued employment is contingent upon
satisfactorily completing a criminal history records check (or other applicable
security clearance) and a pre-employment drug-test (pre-identified position
only).
Additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated using a structured interview process.