Investigative Support Assistant Job

Vacancy No. DE-12999729-26-FRB Department Equal Employment Opportunity Commission
Salary $38,791.00 to $50,428.00 Grade 6 to 6
Perm/Temp Permanent FT/PT Full-time
Open Date 7/27/2026 Close Date 8/4/2026
Job Link Apply Online Who may apply Public
Locations:
Birmingham, ALMobile, ALLittle Rock, ARPhoenix, AZ
Fresno, CALos Angeles, CAOakland, CASan Diego, CA
San Francisco, CASan Jose, CADenver, COWashington, DC
Miami, FLTampa, FLAtlanta, GASavannah, GA
Honolulu, HIChicago, ILIndianapolis, INKansas City, KS
Louisville, KYNew Orleans, LABoston, MABaltimore, MD
Detroit, MIMinneapolis, MNSaint Louis, MOJackson, MS
Charlotte, NCGreensboro, NCRaleigh, NCNewark, NJ
Albuquerque, NMLas Vegas, NVBuffalo, NYNew York, NY
Cincinnati, OHCleveland, OHOklahoma City, OKPhiladelphia, PA
Pittsburgh, PASan Juan, PRGreenville, SCMemphis, TN
Nashville, TNDallas, TXEl Paso, TXHouston, TX
San Antonio, TXNorfolk, VARichmond, VASeattle, WA
Milwaukee, WI


Investigative Support Assistant

Equal Employment Opportunity Commission

Summary

As a Investigative Support Assistant at the GS-1802-6, you will be part of the Office of Field Programs, Office of the Director, U.S. Equal Employment Opportunity Commission (EEOC). In this role, you will provide administrative and clerical support to EEOC investigators and staff who handle cases for the nation's leading civil rights agency responsible for enforcing federal laws that prohibit employment discrimination.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

  • Assists investigators in developing a variety of evidentiary materials related to charges.
  • Receives telephone calls and office visits from individuals and/or their representatives seeking information regarding filing charges/complaints of discrimination.
  • Obtains relevant information concerning allegations of employment discrimination and provides information to individuals regarding allegations.
  • Interviews charging parties/complainants and witnesses. Secures needed information to process inquiries and charges of discrimination and documents information received.
  • Reviews information regarding jurisdiction and timeliness, the basis of discrimination, and standing under the laws governing employment discrimination complaints, and report findings to supervisor.
  • Follow-ups with charging parties/complainants, when necessary, to secure additional information.
  • Types a variety of materials, such as memoranda, letters, charges, reports, and other related documents into final form.

Requirements

Conditions of employment

  • Must be a U.S. Citizen or National
  • Males born after 12-31-59 must be registered for Selective Service
  • Suitable for Federal employment, determined by a background investigation
  • May be required to successfully complete a probationary period

Qualifications

For the GS-6: You must have at least one year of specialized experience equivalent to the GS-05 level in the federal service. Specialized experience is defined as (1) assisting in the development of a variety of evidentiary materials surrounding charges; (2) securing needed information to process inquiries and charges of discrimination; (3) monitoring case development to follow-up with charging parties/complainants to secure additional information; (4) performing clerical and administrative support duties, such as receiving telephone calls and providing information; (5) proofreading materials for correct spelling, grammar, punctuation, and required format.

Applicants must meet all eligibility requirements within 30 days of the closing date specified in the vacancy announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

This position does not have an education substitution.

Additional information

Relocation expenses will not be paid.

This is a bargaining unit position: National Council of EEOC Locals, No. 216 Representing BUS code 1125.

You will be expected to report to the duty station listed on this announcement.

This job opportunity announcement may be used to fill additional similar vacancies across EEOC.

If you are a veteran and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility.

If you are a veteran and you are claiming 10-point veterans' preference, you must also submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form. For more information on veterans' preference (see https://www.fedshirevets.gov/job-seekers/veterans-preference/#content).

Males born after 12-31-59 must be registered or exempt from Selective Service (see: https://www.sss.gov/Home/Registration)

All employees of the Federal government are subject to the conflict of interest statutes and regulations including the Standards of Ethical Conduct that govern activities with outside organizations and reporting financial holdings. This position may require the incumbent to complete a confidential financial disclosure report within 30 days of appointment.

This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with the EEOC. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow the EEOC to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time.

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. TTY users may contact us via the Federal Relay Service, 1-800-877-8339.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Flexibility
  • Integrity/Honesty
  • Interpersonal Skills
  • Reading Comprehension
  • Reasoning
  • Self-Management

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

This announcement uses the Rule of Many/Cut-off Score method under 5 CFR § 332.402. Under Rule of Many, a numerical ranking process is used to evaluate applicants through validated assessments to produce a numeric score. Veterans' preference points are added to the passing score of candidates eligible for either 10-point or 5-point preference.

We will provide the selecting official with a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, we will expand the group in accordance with our pre-announced supplement strategy and OPM policy. Under the Rule of Many procedures, the agency is not limited to considering the top three candidates, nor does the agency have to consider candidates in groups of three. Any of the preference eligibles may be selected. Ties in ratings are broken by veterans' preference eligibility, that is, preference eligible candidates are listed ahead of non-preference eligibles within each rating.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/

Equal Employment Opportunity
The United States government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  1. Your Resume (NOT TO EXCEED 2 PAGES) showing work schedule, hours worked per week, dates of employment and duties performed. Resumes over the 2-page limit, will not be reviewed beyond page 2 or may be disqualified. If your resume does not reflect demonstrated evidence of your qualifications, you will not receive consideration for the position.
  2. Veterans' Preference documentation, if applicable (e.g. DD-214 Member Copy 4 showing type of discharge/character of service; Current Active Duty members must submit a certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter.)
  3. Career Transition Assistance Program/Interagency Career Transition Assistance Program documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.
  4. Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
  5. Disability Annuity Termination: Notification from OPM of disability annuity termination AND Separation SF-50 of the last position held.
  6. Military Reserve or National Guard Technician Special Disability Retirement Annuity under 5 U.S.C. 8337(h) or 8456: Certification of special disability retirement annuity from a military department or National Guard Bureau AND Separation SF-50 of the last position held.
  7. Current or Former Political Appointees (if applicable) - The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently or have been a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch within the last 5 years, you must disclose this in your application package.

Failure to submit documents required may result in loss of consideration.

How to Apply

Please read the entire announcement and all the instructions before you begin an application.

To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section.

The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
The application process is as follows:

  1. Click the Apply Online button.
  2. Answer the questions presented in the application and attach all necessary supporting documentation.
  3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
  4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
  5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
  6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
  7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
  8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

EEOC Jobs
Email
jobs@eeoc.gov
Address
Equal Employment Opportunity Commission
131 M Street NE
Washington, DC 20507
US

Next steps

The assessment process will evaluate your qualifications for the position and will be used to identify the best-qualified applicants to be referred to the hiring manager for further consideration. Your responses are subject to verification through the documentation you submit and through subsequent assessment steps. Deliberate attempts to provide false or misleading information may result in disqualification or removal from the position or agency if discovered during or after appointment.

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.

We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.

Additional locations

Fresno, CA
Los Angeles, CA
Oakland, CA
San Diego, CA
San Francisco, CA
San Jose, CA
Denver, CO
Washington, DC
Miami, FL
Tampa, FL
Atlanta, GA
Savannah, GA
Honolulu, HI
Chicago, IL
Indianapolis, IN
Kansas City, KS
Louisville, KY
New Orleans, LA
Boston, MA
Baltimore, MD
Detroit, MI
Minneapolis, MN
Saint Louis, MO
Jackson, MS
Charlotte, NC
Greensboro, NC
Raleigh, NC
Newark, NJ
Albuquerque, NM
Las Vegas, NV
Buffalo, NY
New York, NY
Cincinnati, OH
Cleveland, OH
Oklahoma City, OK
Philadelphia, PA
Pittsburgh, PA
San Juan, PR
Greenville, SC
Memphis, TN
Nashville, TN
Dallas, TX
El Paso, TX
Houston, TX
San Antonio, TX
Norfolk, VA
Richmond, VA
Seattle, WA
Milwaukee, WI

Equal Employment Opportunity Commission

The U.S. Equal Employment Opportunity Commission (EEOC) boasts a highly motivated team committed to preventing unlawful employment discrimination and promoting equal opportunity for all.

Agency contact information

EEOC Jobs
Email
jobs@eeoc.gov
Address
Equal Employment Opportunity Commission
131 M Street NE
Washington, DC 20507
US

Visit our careers page

Learn more about what it's like to work at Equal Employment Opportunity Commission, what the agency does, and about the types of careers this agency offers.

https://www.eeoc.gov/careers