Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
NONAPPROPRIATED FUND POSITION DESCRIPTION JOB TITLE: Lodging Facility Manager
BUSINESS TITLE: Lodging Facility Manager
FLSA: Exempt
JOB SERIES: 1101 PAY LEVEL: NF-03/04
INTRODUCTION:
This position is responsible for the operation of Recreational lodging facilities at Camp Fuji as the MCCS Recreation Lodging Manager, managing lodging operations including but not limited to, financial budgeting, strategic planning, managing service and satisfaction trends and complying with all applicable regulations and directives. This position¿s pay level is NF-03/04. At the entry level, the incumbent will perform substantially the same duties and responsibilities in the developmental capacity under closer supervision. The incumbent is required to successfully complete all training requirements, gain specialized experience, and be recommended by the supervisor prior to advancement to the target grade level without competition. Marine Corps Community Services Camp Fuji encompasses the operation of one Recreational Lodging facility (TRF) inclusive of one convenience retail store operation, gaming facility, and as a secondary car rental outlet. DUTIES AND RESPONSIBILITIES:
Responsible for management control and efficient operation of the Lodging facility. Responsible for the oversight of Guest Services and Guest Reception Desk, Housekeeping, Laundry, and Maintenance functions. May work at the Guest Reception Desk as needed basis. Oversees guest satisfaction process and works to ensure that services and facilities meet the needs and expectations of patrons. Inspects no fewer than ten (10) guest rooms on a weekly basis; documents inspections and forms action plans to address any noted deficiencies. Provides direction, encouragement, recognition, and leadership to all billeting staff. Conducts regular meetings with hotel staff to ensure consistent operations and fosters a workplace culture of hospitality and service. Interviews and hires associates, and oversee the onboarding, training, and professional development process for all staff.
Implements new policies or innovative promotions that increase occupancy rate, deliver quality guest service, and maintain the required level of profitability. Develops and implements strategies/procedures to ensure safety and security of occupants. Develops and coordinates marketing materials. Coordinates with counterparts in the local hotel/motel industry to arrange space at a reasonable rate for patrons when space is not available at the billeting. Analyzes and reports on facility operations and business performance using key metrics. Performs analysis of profit and loss statements, performance metrics and business analytics to improve operational performance. Recommends and directions actions when data shows unfavorable trends and deviations from plans. Develops long range plans in conjunction with internal operating directives. Plans, organizes work, and manages internal resources to ensure maximum productivity and economies. Prepares financial plan, budgets, inventories, cost controls, and related records and reports. Conducts forecasts of revenues and expenses. Maintains a capital improvement plan and administers refreshes and renovations based on direction given by the supervisor. Reviews the financial status of the assigned activities and recommends changes considered necessary.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
BASIC REQUIREMENTS: - Must possess bachelor's degree in job related field OR minimum of 3 years¿ experience in leadership role in a related field, OR combination of education and experience that demonstrates the ability to perform the duties stated above.
QUALIFICATION REQUIREMENTS: - Must understand the daily operation of a hotel.
- Business, hotel, hospitality, retail and /or administrative knowledge and management is preferred.
- Knowledge and experience in automated Lodging Point of Sales (LPOS) is preferred.
- Experience in accounting procedures, organization, and computer fluency are preferred.
- Must be able to accommodate flexible work schedule to include weekends, holidays, and nighttime.
- Knowledge of NAF policies and procedures or commonly accepted business practices, industry trends, policies, and procedures to include budgeting, inventories, cost controls, and contract agreement is preferred.
- Ability to supervise subordinate employees, provide work directions and resolve problems.
- Must have knowledge in operating Microsoft Programs to include Word, Excel, PowerPoint, etc.
- Ability to communicate clearly and effectively both verbally and in writing in English.
- Ability to communicate clearly and effectively both verbally and in writing in Japanese is preferred.
- Must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.
- A valid Government Owned Vehicle (GOV) operator's permit is required for the performance of duties for this position. Inability to obtain or maintain appropriate GOV licensing may result in termination for lack of qualifications. The incumbent is required to obtain required GOV licenses within 30 days of hire.
- Serv-Safe and CARE training are required. The incumbent is required to obtain required certification within 90 days of hire is required.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org Resumes/applications emailed or mailed will not be considered for this vacancy announcement. To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement. Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status. MILITARY SPOUSE PREFERENCE (MSP) - IAW DoDI 1400.25, Volume 315. - Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions.
- May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position.
- Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied.
- Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position.
- The time period for MSP eligibility begins 30 days before the military sponsor's reporting date to the new duty station, if accompanied, or at any time thereafter during the tour.
All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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