Lead Dental Assistant Job in Garland, TX

Vacancy No. CAZM-12537658-24-PT Department Veterans Health Administration
Salary $53,259.00 to $69,238.00 Grade 7 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 9/9/2024 Close Date 9/17/2024
Job Link Apply Online Who may apply Public
Locations:
Garland, TX


Job Description (Please follow all instructions carefully)

Summary

The Primary Purpose of the Position is: The GS-7 staff Lead Dental assistant provide guidance to the Dental Assistants assigned to Dental Outpatient Clinic. In general, the Lead Dental Assistant recognizes the needs of the Dental Service and its Staff and rapidly provides the services required. Has the technical skills to provide support in general dentistry and all dental specialty disciplines.

This job is open to

Clarification from the agency

The Public. All current Federal employees please apply to: CAZM-12537657-24-PT

Duties

Duties are but not limited to:

Coordinating work schedules in collaboration with the Supervisory Dental Assistant, taking into consideration priorities for care and urgency of need to maintain maximum efficiency and productivity of the clinic. Monitors the dental appointment process for patient's dental care and checks that patients are seen within a time frame that is acceptable.

A. Customer Service:
- Distributes and balances the workload among employees in accordance with established work flow or job specialization, assure timely accomplishment of the assigned workload while keeping in touch with the status and progress of work and make day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise, such as backlogs which cannot be disposed of promptly.
- Instructs employees in specific tasks and job techniques and makes available written instructions, reference materials and supplies. Provides direction for on the job training to new employees in accordance with established procedures and practices. Maintains a current knowledge and answers questions of other employees on procedures, policies, directives, handbooks etc. Refers to a supervisor concerning questions or matters not covered by standards and problems in meeting performance standards.
- Instructs employees in specific tasks and job techniques and makes available written instructions, reference materials and supplies. Provides direction for on the job training to new employees in accordance with established procedures and practices. Maintains a current knowledge and answers questions of other employees on procedures, policies, directives, handbooks etc. Refers to a supervisor concerning questions or matters not covered by standards and problems in meeting performance standards.

B. Chair Side Assisting:
The Lead Dental Assistant performs a variety of intra-oral procedures that require consideration of detailed aspects of each patient's head, neck, and dental anatomy. Chair-side duties include - suctioning, protection of the patient's airway, selection of instrumentation for the Dentist, retraction of tissue, suture removal, preparation and placement of dental materials, placement of wound dressing, irrigation, patient positioning, etc. Maintains both routine and specialty dental equipment per manufacturer instructions and dental service standards.
- Incumbent sets up operatory for planned dental procedure and cleans dental unit for timely turnover, passes instruments safely, accurately, and efficiently, keeps operative field clear of debris and retracts oral tissues effectively and comfortably.

C. Dental Imaging:
- Performs dental imaging which consists of, taking digital and/or conventional radiographs of inpatients and outpatients according to prescription, including periapical, bitewing, occlusal, panoramic, cephalometric, and temporomandibular joint tomography. Images are characterized by diagnostic quality, accurately oriented and exposed. Dental imaging safety techniques are utilized, and retakes are minimized, and imaging requests are accomplished within the desired time frame.

D. Infection Control and Equipment Sterilization:
- Incumbent monitors working conditions such as seating, ventilation, lighting, safety, etc., assist supervisor with simple resolutions and informal complaints of employees. Also monitors adequate function of equipment such as dosimeters, eye wash stations, dental material, x-rays, etc.
- Responsible for Infection Control and Equipment Sterilization by demonstrating proper infection control procedures in setting up and cleaning up operatories as well as safety procedures in exposing images. Ensures instruments are properly prepared for sterilization by SPD standards and in a manner that does not delay clinical care.

E. Clerical and Administrative Functions:
- Reports to supervisor on performance, progress, and training needs of employees, as well as behavior problem(s) and provides information to the supervisor as requested concerning promotions, reassignments, recognition of outstanding performance, and personnel needs.

Work Schedule: Monday- Friday 7:30am- 4:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must be proficient in written and spoken English.
  • You may be required to serve a probationary period.
  • Subject to background/security investigation.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.

Qualifications

Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. Dental assistants must be proficient in spoken and written English in accordance with chapter 2, section D, paragraph 5a, this part.
  • Experience and/or Education: You must have six months experience that demonstrates the ability to perform the work, or provides familiarity with the work. OR, Successful completion of a I-year dental assistant program accredited by the American Dental Association's Commission on [Dental] Accreditation [(CODA)]. Equivalent combinations of experience and education are qualifying.
  • Certification. Public Law 97-35 requires that persons who administer radiologic procedures meet the credentialing standards in 42 CFR Part 75. Essentially, they must have successfully completed an educational program that meets or exceeds the standards described in that regulation, and is accredited by an organization recognized by the Department of Education, and be certified as radiographers in their field.
  • Provisions for Certification of Radiologic Competence (a) Successful completion of the Dental Radiation Health and Safety Examination administered by the Dental Assisting National Board, Inc.; OR,
  • (b) Successful completion of the Principles and Practice of Dental Radiology and Radiographic Safety courses and examinations developed by the Assistant Under Secretary for Health for Dentistry. OR,
  • (c) Successful completion of a radiation health and safety program or examination approved by a state board of dentistry or the Department of Defense (DoD).
  • Non-certified applicants who otherwise meet the eligibility requirements for certification of radiologic competence may be given a temporary appointment as a graduate dental assistant under the authority of 38 U.S.C. ยง 7405 (a) (1) (D). Failure to obtain certification during that period is justification for termination of the temporary appointment. This [will result in removal from the GS-681 series and] may result in termination of employment.
  • Certification in basic life support methods is highly desirable.
  • Certification by the Dental Assisting National Board (DANB). The American Dental Association (ADA) recognizes DANB as the national certification for Dental Assistants. DANB certification is not required, but highly desirable for the appointment of Dental Assistants up to and including the full performance level, and is required for all positions above the full performance level.
Grandfathering: May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).

All persons employed in VHA in this occupation on the effective date of this qualification standard are considered to have met all qualification requirements 2 for the title, series and grade held, including [ ] certification [(for positions above the full performance level)] that are part of the basic requirements of the occupation. For employees who do not meet all the basic requirements required in this standard, but who met the qualifications applicable to the position at the time they were appointed to it

Grade Determinations:

At least 1 year of experience at the next lower grade level that demonstrates the core competencies described at that level. The demonstrated Knowledge, Skills and Abilities (KSA's) at the GS-6 level are:

1. Ability to identify normal oral anatomy.
2. Advanced knowledge of instruments, materials, and standardized dental procedures used in all phases of restorative, surgical, endodontic and periodontal care and procedures.
3. Ability to monitor and perform basic interpretation of vital signs.
4. Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
5. Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
6. Ability to perform maintenance on dental equipment used for routine and specialty dentistry.
7. Ability to enter and retrieve data utilizing electronic dental records.
8. Ability to perform dental assistant-appropriate laboratory procedures.

Preferred Experience:
  • 3-5 years of dental assistant experience
  • Advanced knowledge of instruments, materials, and standard dental procedures used in dental procedures.
  • Ability to monitor and perform basis interpretation of vital signs.
  • Ability to independently provide procedure-specific patient education and appropriate referral of patient concerns to treating dentist.
  • Ability to capture standard and special dental images of good diagnostic quality in traditional or digital formats.
  • Ability to enter and retrieve data utilizing electronic dental records.
Knowledge, Skills and Abilities (KSA's): in addition to at least 1 year of experience at the next lower grade level or equivalent that demonstrates the core competencies described at that level, the candidate must demonstrate the following technical KSAs:

1. Advanced knowledge of dental assisting across multiple areas of practice, and demonstrated ability to provide guidance to staff dental assistants.
2. Skill in coordinating clinical work flow and assignments.
3. Ability to assist in dental program development, outcome management, and strategic planning.
4. Skill in acting as liaison between staff dental assistants and the supervisor.
5. Ability to provide professional oversight and consultation for staff dental assistants

Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.

The full performance level of this vacancy is GS-07.

Physical Requirements: The work ls primarily standing, although there are periods of sitting and some slight physical efforts may be required. However, there may be some walking, bending, and carrying of light items. Use of fingers and both hands are required. Hearing (aid permitted)

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

  1. Accreditation Information: Please site specific the accreditation information from the qualification standards or use the generic description for all others. Example - Sample for LPMHC: The master's or doctoral degree must be fully accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Verification of accreditation may be made obtained from http://www.cacrep.org/directory/.
  2. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.
  3. NOTE: If your school was accredited by at the time of graduation but is no longer listed on the website, you must provide documentation of accreditation with your application packet.

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.

Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume


The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (Schedule A)
  • Disability Letter (VA)
  • License
  • Other (1)
  • Performance Appraisal
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/17/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12537658.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Agency contact information

VISN 17 SSU USAS Group
Address
Dallas VA Medical Center
4500 South Lancaster Road
Dallas, TX 75216
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.