Clarification from the agency

Applicants who submit their application within the first two days of the announcement opening will receive priority referral to the hiring manager.

• Monitoring progress and ensuring timely, high-quality completion of HR processing and recordkeeping activities.
• Leads a team by planning, assigning, and balancing workload.
• Serves as a senior technical expert in personnel processing, handling complex and non-routine actions using GPPA, policies, and HR systems.
• Reviews and processes personnel actions (e.g., appointments, promotions, pay actions), ensuring accuracy, compliance, and proper documentation.
• Provides guidance to management and staff on recruitment, hiring authorities, pay setting, and HRIS-related processes.
• Oversees personnel recordkeeping operations, ensuring proper documentation, records retention, and resolution of discrepancies or errors.
• Coordinates with payroll, benefits, and HR partners to resolve issues impacting employee records, pay, and entitlements.
• Supports project management and business operations by providing data, process improvements, and technical input for HR service delivery.

Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is not eligible for inclusion in a bargaining unit.

Qualifications

For the GS12: You must have one year of specialized experience equivalent to at least the GS-11 level in the Federal service (or equivalent) performing ALL of the following:

• Leading or coordinating the work of HR staff engaged in personnel processing or records management activities; AND
• Reviewing and processing complex federal personnel actions using HR systems by applying formalized guidance such as the Guide to Processing Personnel Actions (GPPA); AND
• Reviewing and maintaining official personnel records to ensure accuracy, compliance, and proper documentation; AND
• Advising management, HR Staff, and employees on HR policies, recruitment/placement, pay administration, or benefits impacts; AND
• Identifying and resolving discrepancies in HR personnel records while coordinating with payroll, benefits, and other HR functional areas to ensure data accuracy and continuity.

You must meet all qualification and eligibility requirements by the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on the assessments); and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications. Only the first 2 pages of the resume/application will be used to verify minimum qualifications. Please be sure to include specific dates of employment and work schedule(s).

• Do not include the following types of information in your resume:
  • • Classified or government sensitive information
    • Social Security Number (SSN)
    • Photos of yourself
    • Personal information, such as age, sex, religious affiliation, etc.
    • Encrypted and digitally signed documents.

2. Other supporting documents:
   • Cover Letter, optional
   • Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP)Documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
   • If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.?

Next steps

Additional locations