Clarification from the agency

Open to Current, Permanent, Career/Career-Conditional Competitive or Excepted Service Employees, Veterans, Schedule A, and Status eligibles. First Priority Consideration - Current Facility and CBOC employees. Second Priority Consideration - VA Nationwide applicants. Third Priority Consideration - Other Status candidates.

Duties include, but may not be limited to the following:

• Distributes and balances workload among employees in accordance with established workflow or job specialization and assures timely accomplishment of assigned workload;
• Monitors status and progress of work and makes day-to-day adjustments in accordance with established priorities;
• Maintains current knowledge and answers questions of other employees on procedures, policies, directives, or other guidelines as necessary and obtains needed information or decisions from supervisor on problems;
• Maintains stock at primary and secondary inventory locations for all clinical and administrative services, including pulling stock inventory and material from inventory for delivery, replenishing stock inventory, interacting with customers to resolve issues, maintaining records on stock levels, etc.;
• Performs inventory using bar code equipment and resolves differences between records and physical count of stock;
• Ensures areas are cleaned in accordance with aseptic principles as published in infection control guidelines, local Standard Operating Procedures (SOPs), and Joint Commission standards as scheduled;
• Receives supplies and materials into the catchment area including unpacking/uncrating supplies from shipping cartons; storing supplies and materials; and ensuring sterility and integrity of the supplies and material as well as the data integrity of the inventory management system; and
• Works with clinical and administrative customers as well as outside vendors with tact and diplomacy to coordinate work activities and resolve operating issues pertaining to supply management requirements.
• Perform supply support tasks such as receiving, storing, issuing, replenishing, and maintaining accountability of supplies
• Maintains accurate stock levels, conducts routine physical inventories, and verifies shipment accuracy through inspections, documentation review, and resolving discrepancies
• Ensure proper storage, labeling, and rotation of supplies, monitor inventory levels, and use automated systems to enter, update, and manage supply data
• Serves in a lead role by providing guidance to lower-graded staff, coordinating daily workflow, and resolving routine supply issues
• Ensures work is completed according to established procedures, safety standards, and inventory control regulations
• Responds to customer supply requests, manage records effectively, prepare issue, turn-in, and receipt documentation, and maintain accountability for all assigned items
• Demonstrates the ability to monitor workload distribution
• Communicate effectively with team members and supervisors, identify process issues, and recommend improvements
• Ensure compliance with supply policies, provide strong customer support, troubleshoot supply problems, and maintain effective working relationships with internal departments

Work Schedule: Full-Time, Monday - Friday, 12pm - 8:30pm
Telework: Not Available
Virtual: This is not a virtual position.

Conditions of employment

• You must be a U.S. Citizen to apply for this job.
• All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
• Selective Service Registration is required for males born after 12/31/1959.
• Must be proficient in written and spoken English.
• Subject to background/security investigation.
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
• Complete all application requirements detailed in the "Required Documents" section of this announcement.

As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

Qualifications

To meet the minimum qualifications for this position, you must meet the following:

One (1) full year of specialized experience equivalent to the GS-5 level in the Federal service that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of this Lead Supply Technician position. Specialized experience includes: Distributing supplies and materials, including sterile and non-sterile medical supplies, instrument sets and equipment, to all areas of the facility; scanning, bar-coding, receiving, storing and distribution of supplies and materials; assists in training new employees; maintains current knowledge and answers questions on procedures, policies, etc.; maintains stock by pulling stock, replenishing stock, and maintaining records on stock levels; monitors expiration dates and rotates stock; cleans assigned areas in accordance with aseptic principles; and receives supplies and material into the facility.

You will be rated on the following Competencies as part of the assessment questionnaire for this position:

• Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.

• Reasoning: Identifies rules, principles or relationships that explain facts, data or other information; analyzes information and makes correct inferences or draws accurate conclusions.

• Customer Service: Works and communicates with clients and customers (e.g. any individuals who use or receive the services or products that your work unit provides, including individuals who work in your agency or in other agencies or organizations outside the Government) to satisfy their expectations. Committed to quality services.

• Leadership: Interacts with others to influence, motivate and challenge them.

• Technology Application: Uses machines, tools, or equipment effectively; uses computers and computer applications/systems to analyze and communicate information in the appropriate format.

The best qualified candidate has at least one year of experience demonstrating the knowledge, skills, and abilities needed to perform the duties of a Lead Supply Technician.

This experience includes performing supply support tasks such as receiving, storing, issuing, replenishing, and maintaining accountability of supplies. The candidate maintains accurate stock levels, conducts routine physical inventories, and verifies shipment accuracy through inspections, documentation review, and resolving discrepancies. They ensure proper storage, labeling, and rotation of supplies, monitor inventory levels, and use automated systems to enter, update, and manage supply data. The candidate also serves in a lead role by providing guidance to lower-graded staff, coordinating daily workflow, and resolving routine supply issues. They ensure work is completed according to established procedures, safety standards, and inventory control regulations. The candidate can respond to customer supply requests, manage records effectively, prepare issue, turn-in, and receipt documentation, and maintain accountability for all assigned items.

A well-qualified candidate also demonstrates the ability to monitor workload distribution, communicate effectively with team members and supervisors, identify process issues, and recommend improvements. They ensure compliance with supply policies, provide strong customer support, troubleshoot supply problems, and maintain effective working relationships with internal departments.

Physical Requirements and Work Environment: The work requires standing and walking during the entire workday, frequent bending and lifting of supply packages (occasionally weighing as much as 50 pounds). Regularly pushes loaded carts of medical supplies (weighing in excess of 100+ pounds). With the assistance from other workers or weight handling equipment, will move heavier items weighing over 40 pounds. A portion of time is also spent operating ADP Equipment such as bar code scanners, computers and printers. Works throughout the medical center which includes wards, storage buildings, and warehouses that range from a clean environment to hot, cold, drafty and poorly lighted. Duties will subject the incumbent to the possibility of trips, falls, scrapes, cuts, bruises, or injury. Will stock supplies in the primary inventory area as well as numerous secondary inventory points throughout the hospital work area, including wards, clinics, operating rooms, warehouse, and nursing areas. Will be expected to maintain a clean environment while performing tasks that can produce dust or other infections pollutants while transitioning between environments.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

To apply for this position, you must provide a complete Application Package which includes:


Special Note for Applications: To complete your application, please use the following link https://vacareers.va.gov/wp-content/uploads/sites/5/Resume.docx to download the standard Clinical Resume Document. This one-page document does not need to be modified and must be uploaded into the two-page restricted 'Resume' document upload field.

Your full resume/CV may be uploaded without page limitation into the 'Other' document upload field.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

Next steps