Duties
At the GS-13 grade, the Substance Abuse Residential Rehabilitation Treatment Program (SARRTP) Program Manager (Program Manager, LPMHC) manages administrative and clinical aspects of the Western Colorado Health Care System (WCHCS) 18-bed substance abuse residential rehabilitation treatment program. They have responsibility for coordinating interdisciplinary staffing, creating and monitoring work assignments, managing
budget, ensuring implementation of treatment services per VA Directive, monitoring and reporting upon quality and safety of services and providers, ensuring program standards meet accreditation requirements of oversight bodies, monitoring and reporting upon outcomes of various programs, actively participating in and reporting to national, VISN and facility level committees. They also supervise employees assigned to SARRTP.
Administrative Functions:
1) Provides broad program management responsibilities including leadership in the development, implementation, evaluation, & oversight .
2) Leads a multidisciplinary team, which include psychologists, physicians, social workers, nurses, & other health care professionals & trainees.
3) Responsible for the development, implementation, & oversight of operational policies & procedures.
4) Conducts ongoing program evaluation & data-driven quality improvement projects.
5) Organizes & leads team meetings to facilitate case disposition, care management, effective delivery of clinical interventions.
6) Monitors & distributes provider-specific workload reports to team leaders & ensures provider adherence to workload standards.
7) Plans work to be accomplished including establishing priorities, timelines for completion & necessary adjustments.
8) Monitors compliance of staff with VA performance measures.
9) Provides clinical supervision to assigned staff regarding adherence to WCHCS clinical & legal standards & policies, documentation of electronic health record procedures, & the clinical management of difficult, complex, & dangerous patients.
10) Provides leadership in hiring of new staff members , which may include constructing job announcement(s), preparing functional statements, rating applications, interviewing, & selecting final job candidates.
11) Participates in the selection of newly hired personnel.
12) Resolves conflicts among staff & adjudicates complaints & problems of employees.
13) Assumes responsibility for taking appropriate disciplinary actions for employees with performance problems.
14) Ensures that appropriate coverage is arranged for patient care responsibilities when staff members are on leave.1
5) Approves leave for employees directly under their supervision.16) Initiates performance awards for outstanding employees & completes administrative paperwork..
Clinical Functions:
1) Uses a high level of skill in assessing & treating the complicated psychosocial problems of Veterans. Social Work responsibilities include the assessment of psychosocial problems & psychiatric diagnoses often at a time when the Veteran is experiencing crisis & include the provision of short-term, solution focused therapy & case management with Veterans and/or their families.
2) Independently complete thorough psychosocial assessments to determine the psychosocial functioning & needs of Veterans and/or their families.
3) Actively participate as a member of the interdisciplinary treatment team & actively participate through collaboration with Veterans & family as well as interdisciplinary treatment team members in the development & implementation of treatment goals & interventions.
4) Possess a working knowledge & experience in use of mental health diagnoses, disabilities, & treatment procedures, including acute, chronic, & traumatic illnesses, common medications & their effects/side effects, arid medical terminology.
5) Serve as a liaison between Veterans and/or their families & VA & community resources to ensure thorough delivery of services.
6) Possess knowledge & ability to independently implement evidence-based treatment modalities, provide educational classes, and/or therapeutic groups for Veterans & families.
7) Be available to provide consultation to other treatment team & staff members regarding psychosocial needs of Veterans and/or their families & the impact of the identified psychosocial problems on the Veteran's health care planning & compliance with treatment.
Work Schedule: M-F 8:00am-4:30pm
Compressed/Flexible:Available
Recruitment Incentive (Sign-on Bonus): Authorized: Recruitment or Relocation incentive.
EDRP Authorized: Former EDRP participants ineligible to apply for incentive. Contact Jillana.Martinez@VA.gov, the EDRP Coordinator for questions/assistance. Learn more
telework: Available - Ad-hoc
Virtual: This is not a virtual position.
Functional Statement #: 60033-O
Permanent Change of Station (PCS): Not authorized
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job.
- Selective Service Registration is required for males born after 12/31/1959.
- Must be proficient in written and spoken English.
- You may be required to serve a probationary period.
- Subject to background/security investigation.
- Selected applicants will be required to complete an online onboarding process.
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
***This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until December 27, 2024. The initial cut-off date for referral of eligible applications will be September 3, 2024, with subsequent cut-off dates once prior certs are returned. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.***
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- English Language Proficiency. LPMHCs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, chapter 3, section A, paragraph 3.j.
- Education. Hold a master's or doctoral degree in: Clinical Mental Health Counseling; Clinical Rehabilitation Counseling; Clinical Mental Health Counseling and Clinical Rehabilitation Counseling; or a related field, from a program accredited by the Council on Accreditation of Counseling and Related Educational Programs (CACREP). Examples of related mental health counseling fields include, but are not limited to Addiction Counseling; Community Counseling; Gerontology Counseling; Marital, Couple, and Family Counseling. CACREP defines the date when graduates are considered to have graduated from a CACREP accredited program. Additional information may be obtained from http://www.cacrep.org/directory/. NOTE: Traditional Rehabilitation counseling programs that are accredited by CACREP do not meet the LPMHC qualification standards as Traditional Rehabilitation counseling differs from Clinical Rehabilitation counseling.
- Licensure. Persons hired or reassigned to LPMHC positions in the GS-0183 series in VHA must hold a full, current, and unrestricted license to independently practice as a Licensed Professional Mental Health Counselor, which includes diagnosis and treatment.
Grade Determinations:
Licensed Professional Mental Health Counselor (Program Manager), GS-13
- Experience. In addition to the basic requirements, candidates must have at least one year of progressively complex experience equivalent to the GS-12 grade level. The experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency.
- Demonstrated Knowledge, Skills, and Abilities. In addition to meeting the KSAs forthe GS-12 grade level, the candidate must demonstrate the KSAs below:
1.Ability to make judgments and decisions associated with program management.
2.Ability to monitor program outcomes using data driven quality assuranceprocess.
3.Ability to develop productivity standards appropriate to each service provided.
4.Ability to manage a wide range of programs which include the operation and management of key clinical, training or administrative programs.
Assignments. LPMHCs manage the daily operations of multiple programs, develop and implement program policies and procedures, or serve as chief or principal counselor to a number of LPHMCs. They are responsible for oversight of administrative and programmatic resources and monitoring of outcomes. They prepare reports and statistics for facility, VISN, and national leadership. Decisions may affect staff and other resources associated with the programs managed and are made while exercising wide latitude and independent judgment. They may be responsible for the program's budget. They may also supervise employees assigned to the program.
Preferred Experience: v VA Experience Preferred
Reference: For more information on this qualification standard, please visit
https://www.va.gov/ohrm/QualificationStandards/.
Physical Requirements: The work of the LPMHC is largely office based and in a sedentary setting. No manual labor is required above
ordinary situations. Incumbent must be capable of participating in emergency drills and evacuations. Incumbent
must be capable of using a computer given that all clinical charting is electronic.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this
checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- Other (1)
- Other (2)
- Other (3)
- Professional Certification
- Resume
- SF-50/ Notification of Personnel Action
- Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit
Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 12/27/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12525898.
- To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
To verify your application is complete, log into your USA JOBS account,
https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.