Summary
This position is in Veteran's Benefits Administration, Medical Disability Examination Office. The Program Analyst reports to the Chief of IT Systems who report to the Assistant Director of Data and Operations. The Office enables the responsive, timely, accurate and compassionate delivery of benefits and services to Veterans and their Families through expert analysis during the development and operational support of new modified information technology applications designed for field stations.
This job is open to
Clarification from the agency
This vacancy is open to current permanent employees of the Department of Veterans Affair (VA), Veterans Employment Opportunities Act (VEOA), non-competitive eligible - 30 percent or more eligible and Schedule A, current/permanent VA employees who are CTAP eligible, ICTAP eligible current/former federal employees.
Duties
Major Duties:
- Establishes business requirements for the initial development and future enhancements to software products and applications within MDEO and across VA. Works with stakeholders, focus groups, and end-users to analyze, evaluate, integrate, and develop these business processes and software requirements to improve quality, timeliness, and/or efficiency of VA compensation and examination programs.
- Develops the appropriate documentation including (but not limited to) Business Requirements Definition, Business Analysis Documents, User and Vendor Procedural documentation, User Acceptance Testing (UAT) and coordination of releases with Vendors, VBMS EMS and DAS.
- Supports integration of systems to include VBMS EMS, DAS, Vendor Systems, and VHA as related to support of MDEO exam processes. Performs troubleshooting of systems when expected results are not achieved in UAT and Production environments. Supports reconciliation of system data to ensure system statuses are synchronized. Coordinate UAT and Reconciliation efforts with the IV&V Vendor.
- Performs periodic formal reviews and updates concerning progress toward specific project objectives and milestones, keeping supervisor informed at all times of progress on assigned programs and potential problems; Will inform leadership via formal presentations, written documents, meetings and teleconferences. Will formulate meeting agendas, coordinate speakers, moderate, conduct presentations, and ensure information is presented in concise, complete, and effective manner.
- Conducts thorough analyses of data related to medical disability examinations to conduct MDEO oversight to identify areas for improvement. Analysis will be conducted using applications, such as (but not limited to) Microsoft Excel, Microsoft Access, Microsoft SQL Server, Tableau, Oracle Business Intelligence, Toad for Oracle, Power BI, etc. Ability to build dashboards and reports to visualize data into charts and graphs.
- Conducts thorough analyses of data related to medical disability examinations to conduct MDEO oversight to identify areas for improvement. Analysis will be conducted using applications, such as (but not limited to) Microsoft Excel, Microsoft Access, Microsoft SQL Server, Tableau, Oracle Business Intelligence, Toad for Oracle, Power BI, etc. Ability to build dashboards and reports to visualize data into charts and graphs.
- Supports development and review of acquisition-related documentation, including Performance Work Statements (PWS) and Responses to Questions from Offerors. Evaluate and identify any system issues with vendor performance that do not comply with the PWS.
- Supports Security and VA Authorization to Operate (ATO) process. Guides vendors through the VA prescribed processes to achieve and maintain their ATO. Coordinates efforts during Privacy and Security incidents in accordance with the VA guidelines.
Work Schedule: Full time, Monday through Friday
Compressed/Flexible: Available
Telework: Available
Virtual: Yes. If selected employee is required to report to one of the nearest VBA facility.
Position Description/PD#: Management & Program Analyst; ???????PD#41221-A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:07/01/2024.
TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees, former Federal employees applying for reinstatement, or a current federal employee applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment must meet time in grade requirements. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.
NOTE: This does not apply to Non-Federal Applicants, or applicants applying for consideration under Non-Competitive Authority (i.e.... "30% or more Disability", and/or Schedule A).
To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). You must provide a copy of your most recent SF-50 that indicates proof of status, and shows Time in Grade (for example, you were a career or career-conditional employee) and identifies your position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted). If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must also submit your most recent promotion or within-grade increase in addition to your recent SF-50. If you previously held a higher grade, you must also submit any SF-50 showing that grade. DO NOT submit Award SF-50's and/or General Adjustment SF-50's as they cannot be used to prove time-in-grade.
- For a GS-13 position you must have served 52 weeks at the GS-12 level.
MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level: Applicants must have one (1) year of specialized experience equivalent to at least the next lower grade (GS-12).
- Specialized Experience: Experience that has equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position(s), and that is typically IN OR RELATED TO the work of the position to be filled. Specialized experience is defined as:
- At least 3 years experience contracting/procurement with specific experience in ensuring contractors comply with PWS requirements and evaluating contractor performance against PWS requirements;
- Superior communication skills and ability (written and oral) with the ability to produce white papers, presentations, guidance, and other correspondence for various audiences (e.g., VBA leadership, MDEO leadership, contractors, system end users, peers, and other stakeholders);
- At least 4 years systems integration experience in a complex multi-application IT Systems environment preferably in a federal space (e.g., VA, DoD, etc.), with specific experience in Agile development methodology, business requirements development, system testing, and release coordination;
- At least 3 years data analyzation experience and skills using database visualization tools (e.g., Power BI, OBIEE, etc.) for large systems supporting VA or other large benefits and 3 years experience in advanced MS Excel utilization to include data models for large data sets and 3 years experience using database for managing/mining data (e.g., Oracle, SQL Server, MS Access); AND
- At least 4 years performing problem solving and troubleshooting across the full IT life cycle on complex systems and system data issues, including documenting, communicating and tracking the status of system and data defects (e.g,. JIRA or other issue tracking application).
The applicant must document knowledge of a complex field of laws, regulations and Federal legislation pertaining to the full range of Veterans benefits and a comprehensive and thorough knowledge of state, federal and local benefit programs in order to be able to explain them, both orally and in writing, to individuals of all educational backgrounds.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: Work is primarily sedentary.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants who do not fully address the specialized experience needed for the position (as described above in the job announcement) in their resume will not be referred for consideration.
After you have met the minimum qualifications, you will be rated on the following competencies based on your application for this position:
- Contracting/Procurement - Knowledge of various types of contracts, techniques for contracting or procurement, and contract negotiation and administration.
- Written Communications - Writes in a clear, concise, organized, and convincing manner for the intended audience.
- Systems Integration - Knowledge of principles, methods, and procedures for installing, integrating, and optimizing information systems components.
- Analyzation - Ability to analyze (i.e. review and evaluate), comprehend, and apply decisions derived from a variety of data or complex information.
- Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or an interview.
Required Documents
To apply for this position, you must provide a complete application package to include the documents detailed below. Your resume and supporting documentation will be verified; errors, omissions, or failure to submit the documents as specified will affect your rating or result in loss of consideration for employment.
- Resume detailing specialized experience and competencies as they relate to this position
- For each position in your resume, you must specify the start and end dates (month/year) and a description of duties. If the position was Federal, you must also indicate the grade level. Resumes containing a general summary of all positions held, not specifying start/end dates, and/or not including Federal grade level(s) are insufficient to determine basic qualifications.
- Veterans: Member-4 DD-214 and disability rating letter (if applicable)
- If you are currently on active duty to be released within 120 days, you may submit an armed forces certification in lieu of a Member-4 DD-214.
- Current Federal Employees: A copy of your most recent NON-AWARD SF-50. The SF-50 must indicate proof of status (for example, you are a career or career-conditional employee) and should identify your position title, series, grade, step, salary, tenure and type of service (Competitive or Excepted).
- To verify you meet Time-in-Grade requirements, also submit a SF-50 reflecting when you entered your highest grade held (e.g. Promotion, Appointment, etc.).
- Other Status Candidates: Evidence of eligibility to apply (e.g. Peace Corps verification letter, Schedule A letter, PS-50, etc.).
Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To receive consideration, your complete application package must be submitted by 11:59pm (EST) on 07/01/2024 or on the day the applicant count limit is reached, whichever comes first. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12445605.
Complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/01/2024 to receive consideration. It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12445605.
- To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
- Click Submit My Answers to submit your application package.
Click here for instructions on viewing your application status.
Next steps
Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
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