Management & Program Analyst

Clarification from the agency

This vacancy announcement is open ONLY to current VBA employees and current/former VA employees who are CTAP eligible.

Specific duties include:

• The incumbent serves as a member of a team of the Data Analytics conducting qualitative and quantitative projects. The projects support the development of strategies, end products and reports to meet customer needs; be used in correspondence, technical and status reports; or for special studies, planning, evaluations or recommendations.
• The incumbent identifies the operational and tactical strategies that are required to meet customer needs, and the infrastructure and investment needed to execute those strategies. Using information from the Business Process
• Development (BPD) Team, the incumbent develops a long-term strategy for information technology (IT) support of Education Service and consults with the BPD Team in order to keep that strategy current as required by IT advances.
• The incumbent consults with clients on business needs, translating needs and requirements into analytics and/or reporting requirements, and interfacing with internal and external customers to ensure successful delivery of requirements.
• Incumbent stays abreast of current industry standards, trends, and innovations in order to apply the latest information analytics and reporting improvements, troubleshooting, and making recommendations to management concerning best practices and problem resolutions.
• The incumbent performs analytical and evaluative work associated with program activities.
• The incumbent ensures that tasks are completed and maintains a good working relationship with team members.
• The incumbent is responsible for the development. implementation, and/or evaluation of program or project responsibilities.
• The incumbent conducts analyses develop proposed actions, or recommendations; and/or ensures consistency of interpretation, judgment, logic and application of policies.
• The incumbent accomplishes assignments, projects, problems to be solved, actionable events, milestones, and/or program issues under review, and deadlines and time frames for completion.
• The incumbent advises on work methods, practices, and procedures, and assists the other team members in identifying the components of a viable solution.
• The incumbent maintains program and administrative reference materials, project files, relevant background documents, policies, procedures, and written instructions.
• The incumbent researches, learns, and applies a wide range of qualitative and/or quantitative methods to identify, assess, analyze, and improve program effectiveness, efficiency, and work products.

Promotion Potential: Not Applicable

Work Schedule: Full time, Monday -Friday 8a.-4:30pm
Compressed/Flexible: Available
Telework:This position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.
Virtual: This is not a virtual position.
Position Description/PD#: Management & Program Analyst; PD39031A
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required
This is not a Bargaining Unit position

Conditions of employment

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

• your performance and conduct;
• the needs and interests of the Agency;
• whether your continued employment would advance organizational goals of the Agency or the Government; and
• whether your continued employment would advance the efficiency of Federal service.

Upon completion of your probationary period , your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

• You must be a U.S. Citizen to apply for this job
• Selective Service Registration is required for males born after 12/31/1959
• You may be required to serve a probationary period
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process.
• Acceptable form(s) of identification will be required to complete pre-employment requirements I-9 Acceptable Documents.
• Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement:08/11/2026.

TIME-IN-GRADE REQUIREMENT: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

• For a GS-13 position you must have served 52 weeks at the GS-12 level.

The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials.

MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience as described below:
GS-13 Grade Level:

• Specialized Experience: Experience in developing requirements, data modeling, performing analysis, and data science. Experience in performing statistical analysis of program issues, demonstrating proficiency with data tables, analytic tools or languages like, Tableau, PowerBI, Python. Experience in performing data validation and drafting project documents and reports. Experience in writing, to include having portrayed statistical data in a concise manner. Experience in project management, to include setting priorities, organizing & coordinating timelines and monitoring & evaluating outcomes.

Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements: The work is primarily sedentary, although some slight physical effort may require.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

• Software Analytics - Knowledge of various software applications used to perform statistical analysis of programs/issues, and to prepare reports and briefings.
• Analysis and Techniques - Knowledge of analytical practices, theories, and techniques to gather/assemble and analyze facts, draw conclusions, and devise solutions.
• Written Communication - Write material to include policies and portrayal of statistical data in a clear, concise, organized and convincing manner to internal and external contacts.
• Planning and Evaluating - Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.
• Data Management - Knowledge of the principles, procedures, and tools of data management, such as modeling techniques, data backup, data recovery, data dictionaries, data warehousing, data mining, data disposal, and data standardization processes.

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To apply for this position, you must provide a complete Application Package to include the documents detailed below. Resumes may not exceed two pages and must be legible for review of eligibility, minimum qualifications and other position requirements listed in the job announcement. Your resume and supporting documentation will be verified. Failure to submit the documents as specified may result in loss of consideration for this job announcement.

• Resume:
  • Contact Information:
    • Name and how best to contact you, including email address and phone number
  • Relevant Work Experience:
    • For each relevant work experience, make sure you include:
      • Job Title and Employer (including series and grade for any Federal positions)
      • Start and end dates with month/year (e.g., 05/2019 - 08/2022)
      • The number of hours you worked per week
    • Ensure work experience descriptions are aligned with the job announcement and address all required qualifications. Brief descriptions should demonstrate your ability to perform the tasks at the required level as stated in the job announcement
  • Optional Details:
    • When relevant, include:
      • Current Security Clearance
      • Job-related training
      • Language skills
      • Organizations and affiliations
      • Professional publications
      • Eligibility for special programs (e.g., military spouses, individuals with disabilities, etc.)
• Current Federal Employees:
  • Your most recent APPOINTMENT SF-50. The most recent 1XX or 5XX SF-50 proving status. This SF-50 should identify your appointing legal authority, position title, series, grade, step, salary, tenure, and type of service (Competitive or Excepted).
  • Your SF-50 reflecting when you entered your highest grade and step (e.g., Within Grade Increase, Promotion, Appointment, etc.) in order to verify time-in-grade requirements.
• Current VBA Employees: If you are seeking a reassignment/change to lower grade, you must submit a copy of your most recent appointment SF-50 and an SF-50 that reflects when you entered your highest grade and step as described above. [remove if internal facility ONLY posting]

Additional Documents accepted:

• Most recent Performance Appraisal (VA Form 0750)
• Award SF-50s
• CTAP documentation - RIF notice, SF-50 showing VA employee, and performance appraisal

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