Management & Program Analyst (Operations)

Clarification from the agency

This announcement is open to current Career or Career-Conditional OPM employees.

• Supports USA Hire program planning, operations, resource analysis, and service delivery improvements.
• Conducts studies and analyzes program data to assess efficiency, effectiveness, risks, and resource needs.
• Prepares reports, responses, procedures, plans, business documents, and operational data summaries.
• Manages projects by tracking milestones, coordinating stakeholders, resolving issues, and reviewing deliverables.
• Supports budget planning, expenditure monitoring, pricing, billing, and multi-year resource requests.
• Assists with acquisition planning, statements of work, proposals, contract documents, and vendor coordination.
• Advises managers and stakeholders on program operations, business processes, and management improvements.

Conditions of employment

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment, if required
• You will be required to report to an OPM assigned office.
• This position is eligible for inclusion in the bargaining unit.
  • if the duty station is finalized in the Washington, DC metropolitan area, employees in this position will be represented by the American Federation of Government Employees (AFGE) Local 32. (BU Code - 2286)
  • if the duty station is finalized outside of the Washington, DC metropolitan area, this position will not be represented by a bargaining unit. (BU Code - 7777)

Qualifications

For the GS13: You must have one year of specialized experience equivalent to at least the GS-12 level in the Federal service, or equivalent, performing management or program analysis work that includes:

• Analyzing program operations, business processes, resource needs, or performance data to recommend improvements to program efficiency or service delivery;
• Managing or coordinating projects by developing plans, tracking milestones, monitoring deliverables, resolving issues, or communicating status to stakeholders;
• Preparing written products such as reports, procedures, business plans, requirements documents, briefing materials, or responses to official information requests;
• Supporting budget, pricing, billing, expenditure tracking, resource planning, or financial reporting activities for a program or service; and
• Supporting acquisition or contract activities by drafting statements of work, reviewing proposals, tracking contract milestones, coordinating with contracting staff, or monitoring vendor deliverables.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-12 level is required to meet the time-in-grade requirements for the GS 13 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):


The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to Office of Personnel Management (OPM) employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

To apply for this position, you must provide a complete Application Package which includes:

1. Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications. Only the first 2 pages of the resume/application will be used to verify minimum qualifications. Please be sure to include specific dates of employment and work schedule(s).

• Do not include the following types of information in your resume:
  • Classified or government sensitive information
  • Social Security Number (SSN)
  • Photos of yourself
  • Personal information, such as age, sex, religious affiliation, etc.
  • Encrypted and digitally signed documents
• Your most recent Promotion, Within Rate Increase (WRI/WGI), or Appointment/Conversion SF-50 or Notification of Personnel Action showing you are in a competitive service and the highest grade or promotion potential held.
• Other supporting documents:
  • Cover Letter, optional
  • Most recent Performance Appraisal, optional.
  • CTAP Reduction-In-Force documentation, if applicable.

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

Next steps

Additional locations