Management Specialist (Investigative Support Specialist) Job in Washington, DC

Vacancy No. CO-2025-0285 Department Justice, Bureau of Prisons/Federal Prison System
Salary $57,164.00 to $93,229.00 Grade 07 to 09
Perm/Temp Permanent FT/PT Full-time
Open Date 9/4/2025 Close Date 9/25/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DC


Summary

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

This job is open to

Clarification from the agency

• BOP Employees nationwide • DOJ Surplus and Displaced (CTAP) Employees in the local commuting area. • Division: Office of General Counsel, Office of Internal Affairs • Duty Location: Central Office, Washington, DC

Duties

Responsible for coordinating the delivery of investigative and technical support services for the Supervisory Special Agents and Special Agents within the Office of Internal Affairs.

Analyzes incoming information received by mail, telephone, facsimile and electronic mail to determine if the information relates to a currently active case of closed inquiry.

Responsible for ensuring that information is accurately evaluated and forwarded to the appropriate Internal Affairs staff for further action.

Responsible for analyzing, filing, and retrieving complex and sensitive investigative documents.

Responsible for determining the status of inquiries, and ensuring that investigative records are accurate and up to date.

Requirements

Conditions of Employment

  • U.S. Citizenship is Required.
  • See Special Conditions of Employment Section.

The Career Transition Assistance Plan (CTAP) provides eligible surplus and displaced competitive service employees in the Department of Justice with selection priority over other candidates for competitive service vacancies. If your Department of Justice component has notified you in writing that you are a surplus or displaced employee eligible for CTAP eligibility, you may receive selection priority if: 1) this vacancy is within your CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well qualified for this vacancy. To be well qualified, you must satisfy all qualification requirements for the vacant position and score 85 or better on established ranking criteria. You must provide a copy of your written notification of CTAP eligibility with your application. Additional information about CTAP eligibility is at: Click Here

Qualifications

To be considered for the position, you must meet the following qualification requirements:

Education:

GS-07: One full year of graduate level education OR Superior Academic Achievement.

GS-09: Master’s or equivalent graduate degree OR two full years of progressively higher level graduate education leading to such a degree OR LL.B. or J.D., if related.

Such education must demonstrate the knowledge, skills, and abilities necessary to do the work.

OR

Experience:

GS-07 and GS-09: You must have at least one year of specialized experience equivalent in difficulty and complexity to the next lower grade level in the normal line of progression. To be creditable, this experience must have equipped the applicant with the particular qualifications to perform successfully the duties of the position, and must typically be in or related to the position to be filled.

Some examples of this qualifying experience are:

GS-07:

  • Use of a computerized database system to enter new data, and to track, manage and update data entered.
  • Use of a computerized database to research, interpret and prepare responses for requested information.
  • Experience establishing and maintaining electronic and manual filing systems meeting regulatory requirements concerning retention of materials and internal needs of having information readily available and appropriately organized.

GS-09:

  • Independently establishing work flow and priority methods and procedures to determine work to be completed and setting priorities to complete that work.
  • Applying non-routine complex fact finding, analytical and problem-solving methods and techniques.
  • Preparing, reviewing and editing reports, memos and correspondences to various internal and external individuals and agencies.
  • Use of a computerized system and/or database system to research, analyze and interpret investigative findings.

OR

Combination of Education and Experience:

Have a combination of education and experience. This experience must have equipped you with the qualifications to perform the major duties of this position as described above.

If applicable, credit will be given for paid and unpaid experience. To receive proper credit, you must show the actual time (such as number of hours worked per week) spent in the activities.

**Your eligibility for consideration will be based on your responses to the questions in the application.**

Education

See Qualifications Section for education requirements, if applicable.

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable). All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria, Click Here.

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S. Department of Education website: Recognition of Foreign Qualifications.

Superior Academic Achievement. (S.A.A.) applicants MUST provide a transcript in order to be considered under S.A.A. 

In order to be creditable under this provision, superior academic achievement must have been gained in a curriculum that is qualifying for the position to be filled.

If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

Additional information

This position IS NOT included in the bargaining unit.

The representative rate for this position is $79,246 per annum ($37.97 per hour) for applicants eligible for law enforcement officer (LEO) coverage; and $76,915 per annum ($36.85 per hour) for all other applicants.

NOTE: Salary ranges for all grade levels include both LEO and non-LEO salaries. LEO salaries apply to current LEO employees.

Special Conditions of Employment Section:

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation. All applicants are subject to National Crime Information Center (NCIC) and credit checks.

The addresses listed on the USAJOBS account/resume must be the primary residence at the time of application. You may be required to provide proof of residence.

Additional selections may be made if vacancies occur within the life of the certificate.

Current Federal Law Enforcement Employees:

A prerequisite of the secondary law enforcement position is the completion of the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II".  If you have not completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II", you are ineligible for secondary law enforcement position(s) and coverage but may still be considered for a non-law enforcement position.

If you are not a current Bureau of Prisons employee, you must submit training records demonstrating you have completed the mandatory courses in "Introduction to Correctional Techniques Phase I and Phase II" to your hiring Human Resource office prior to appointment. 

Individuals selected who are under the Federal Employees Retirement System (FERS) or Civil Service Retirement System (CSRS) and who have not had three years "primary" law enforcement retirement coverage, will not be covered by law enforcement retirement while in this position. To regain coverage, individuals must return to a position with "primary" coverage.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:

  • your performance and conduct;
  • the needs and interests of the agency;
  • whether your continued employment would advance organizational goals of the agency or the Government; and
  • whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Exceptions may apply. See 5 CFR part 11.

THIS IS AN UPWARD MOBILITY POSITION. Permanent employees with one year of BOP service in a single increment series GS-01 through GS-08 position. Any Federal Wage System employee may also participate provided they have completed one year of BOP service.

Supervisory employees may not be included in formal upward mobility programs unless they are in a single increment series position below the GS-09 level. Pay retention is mandatory for any employee receiving pay higher than the maximum rate of the grade in which he or she is placed under a formal upward mobility program if the general requirements for program participation are met.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

If your composite score exceeds the average score for this job, your resume and supporting documentation will be compared to your online assessment responses and utilized to determine whether you meet the job qualifications listed in this announcement.  If your selections are not supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration.

There are several parts of the application process that affect the overall evaluation of your application:

  • Your resume, which is part of your USAJOBS profile;
  • Your responses to the eligibility questions;
  • Your responses to the online assessment;
  • Your supporting documentation, if required.

Time-in-Grade: Federal employees must meet time-in-grade requirements for consideration. You must meet all qualification requirements upon the closing date of this announcement.

If you applied to more than one grade level, BE ADVISED that you may be selected at ANY grade level for which you applied and are found qualified (i.e., if the job is announced at the 9/11 grade levels and you apply for the GS/GL-9 and the GS-11,and you are found qualified at BOTH grade levels, you may be selected at either grade level).

What Competencies/Knowledge, Skills and Abilities are Required for this Position?

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required:

GS-07 and GS-09:

  • Ability to communicate orally.
  • Ability to communicate in writing.
  • Ability to work with data on a computer.
  • Ability to use time and resources efficiently.
  • Knowledge of Federal Government rules and regulations.

You may preview questions for this vacancy.

Required Documents

Failure to provide legible required documents and/or follow the prescribed format often results in removal from consideration.  If uploading documentation, do not identify/save your documents utilizing a special character such as %, #, @, etc. Documentation should be identified/saved as VA Letter, DD-214, or Transcripts.

  • Resume: Resume showing relevant experience (cover letter optional). Experience that would not normally be part of the Federal employee's position is creditable when documented by satisfactory evidence of qualifying experience (e.g., a memorandum from the manager, Human Resource Manager, SF-52, etc.).
  • To receive credit for experience contained in an application, the experience must be documented:
    • Reflecting start date and end date in month/year format (MM/YYYY) AND
    • Include the number of hours worked per week.
  • SF-50: Current or former Federal employees NOT employed by the Bureau of Prisons MUST submit a copy of their SF-50 Form which shows competitive service appointment, tenure group, and salary. If you have promotion potential in your current position, please provide proof. If you are applying for a higher grade, and your experience was gained at a Federal agency other than the Bureau of Prisons, you MUST provide the SF-50 Form which verifies the length of time you have been in your highest grade and supports your claim for time in grade.
  • Employees applying with an interchange agreement must provide proof of their permanent appointment.
  • Current federal employees NOT employed by the BOP and former federal employees MUST submit a copy of their latest yearly performance appraisal/evaluation.
  • CTAP, Click Here, if applicable.
  • College transcript: includes the School Name, Student Name, Degree, and Date Awarded (if applicable).
    • NOTE: If you are selected, official transcript(s) will be required prior to your first day.

For more help, visit USAJOBS Help Center - What should I include in my resume?

We cannot be held responsible for incompatible software, delays in mail service, applicant application errors, etc.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You must apply through the online application system at www.USAJOBS.gov. Follow the prompts to register, answer a few questions and submit all required documents.

NOTE: It is recommended you limit your resume to 2-pages in preparation for future announcement requirements. Submission of a resume alone is not a complete application. This position may require the completion of additional forms and/or supplemental materials as described under the Required Documents section. Please carefully review the complete job announcement and the "How to Apply" instructions. Failure to provide the required information and/or materials will result in your application not being considered for employment.

Required supporting documentation must be electronically uploaded or transferred from USAJOBS (uploaded).

All required supporting documentation MUST be received by the Consolidated Staffing Unit by 11:59 p.m., Eastern Standard Time, on the closing date of the vacancy announcement. You MUST include the vacancy announcement number on your supporting documentation.

NOTE: Failure to follow these application procedures will result in the applicant losing consideration for this position.

Paper applications: If applying online is impossible, please contact the Consolidated Staffing Unit at the telephone number listed below, prior to the closing date of the announcement for the alternate application procedure.

If applicable see Notice for Preference Eligible Veterans Applicants

Contact for Assistance in Applying On-Line:
DOJ, Federal Bureau of Prisons
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, TX 75051
E-Mail: BOP-HRM-HRSC-ConsolidatedStaffingUnit-S@bop.gov
Phone: 972-352-4200

Agency contact information

CSU
Address
JUSTICE, BUREAU OF PRISONS
Consolidated Staffing Unit
346 Marine Forces Drive
Grand Prairie, Texas 75051
United States

Next steps

We will notify you of the outcome after each step of the application process has been completed. Normally, Selecting Officials will make a selection within 90-days.  

When deemed necessary, the selection process may be extended up to 180-days from the date the certificate(s), (Exception, Best Qualified Lists) is/are generated to make a selection.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.