Duties
The Management Support Assistant performs a variety of administrative support functions, including financial tracking and processing, procurement support, travel administration, records management, time and attendance support, and document preparation.
In this position, you will:
- Provide administrative support to staff by assisting with travel authorizations and vouchers, scheduling meetings, maintaining calendars, and responding to administrative inquiries.
- Establish and maintain office files and records, retrieve information as requested, and prepare records for retirement in accordance with established procedures.
- Assist with the procurement of supplies, equipment, and services and monitor administrative support requirements to ensure office needs are met.
- Prepare, edit, and format correspondence, reports, memoranda, forms, and other administrative documents, ensuring accuracy, completeness, and proper grammar, spelling, and format.
- Respond to telephone calls, emails, and visitors by providing information and directing inquiries to the appropriate staff member or office.
- Receive, review, distribute, and track incoming correspondence and other documents, ensuring timely routing and follow-up on assigned actions.
- Assist with time and attendance activities and provide administrative support related to office operations and recordkeeping.
- Maintain financial, travel, procurement, and administrative records and assist in compiling information for reports and tracking purposes.
Requirements
Conditions of employment
- Requires career/career-conditional status or eligibility.
- Males born after 12/31/59 must be registered with Selective Service.
Conditions of Employment
Qualification requirements, including one year time-in-grade at the next lower grade level for promotion candidates, must be met within 30 days of the job announcement closing date. See the 'Required Documents' section for additional information.
For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on OPM Website.
Qualifications
You qualify for this position if you have one year of specialized experience equivalent to at least the GS-05 level in the Federal Service. For this position, specialized experience is defined as receiving, screening, referring visitors/phone calls; responding to inquiries both verbally and in writing; coordinating meetings; reviewing correspondence for grammar, spelling, punctuation, format; establishing and maintaining office files and records; typing a variety of products such as memos and forms.
Your resume must be no more than two (2) pages and should clearly demonstrate how your experience aligns with the responsibilities and specialized experience required for this position. Do not copy language directly from the vacancy announcement, as you will be deemed ineligible for consideration. Instead, provide detailed, descriptive information about your actual experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.
In an effort to streamline our hiring process, SI employees whose current position of record is in the same job series 303) and who are in a (Federal competitive or excepted service appointment) as this advertised position, are not required to submit a transcript with your application package. However, if selected, you will be required to provide a copy of your transcript before your start date in the position.
Time-in-Grade Requirements: Under competitive merit promotion procedures, any individual who is currently holding, or who has held within the previous 52 weeks, a General Schedule position under a non-temporary appointment in the competitive or excepted service, must meet "time-in-grade" requirements (have served 52 weeks at the next lower grade of the grade for which you are applying).
Education
There is no education substitute at this grade level see above.
Additional information
- This position is included in the bargaining unit.
Selections may be made for vacancies across the Smithsonian Institution (SI). By applying to this position, you agree to allow your application and other personal information to be shared with one or more SI hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be evaluated first for the basic qualifications described above. The applications that meet the basic qualifications will be evaluated further against the following criteria:
- Skill in office support functions such as data entry, filing, timekeeping, scheduling, travel arrangements, authorizations and vouchers, phone or mail handling and reception duties.
- Knowledge of procurement and contracting processes and requirements.
- Ability to communicate in writing.
- Ability to communicate orally.
Important Note:
Your resume and supporting documentation will be compared to your responses to the occupational questionnaire or other assessment tool for consistency. If a determination is made that you have rated yourself higher than is supported by your resume, you will be assigned a rating commensurate to your described experience. Your resume should provide detailed information regarding how your education and experience relate to this position, including the major duties and qualifications criteria listed.
You may preview questions for this vacancy.
Required Documents
Your application package should include the following documents:
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Resume - Your resume can be uploaded and attached to your application or created using the USA Jobs on-line resume builder. Ensure your resume contains the job title (including the occupational series and grade if it is Federal), job-related qualifications, starting and ending dates (month and year), and hours worked per week, for each employment period. It is your responsibility to ensure all information is submitted. Failure to include this information may result in disqualification for the position.
For assistance with creating a resume, please click USAJOBS Help Center - How do I write a resume for a federal job?
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Current and former employees MUST submit a copy of their Standard Form (SF)-50, “Notice of Personnel Action,” that indicates proof of status and time-in-grade eligibility. SI Trust employees are ineligible for Merit Promotion consideration unless you submit a Standard Form (SF) - 50, "Notice of Personnel Action", that indicates proof you previously held a 'status' position and proof of time-in-grade. The SF-50 must include your position title, series, grade, step, salary, type of service (competitive or excepted in block 34), and tenure (1 or 2 in block 24). Please provide a SF-50 that shows the length of time you have been in your current/highest grade level. Examples of appropriate SF50s include: Appointments, Reassignments, Within-grade/range increases or Promotion actions. NOTE: Pay adjustments and award SF-50s do not include the length of time in your current position, therefore, they are NOT acceptable SF-50’s on their own. You may need to provide more than one SF-50. Failure to provide the appropriate SF-50(s) may prevent you from receiving consideration for this position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.