Clarification from the agency

This position is open to current Office of the Chief Administrative Officer (OCAO) employees only.

The individual selected for this position promotes effective communication and collaboration, working closely with AOC stakeholders to enhance efficiency and customer satisfaction. Resourcefulness and attention to detail are crucial for maintaining high standards and exceptional customer service. This is a career ladder position requiring the incumbent to perform progressively more complex duties and responsibilities leading to the full performance level.

Major Duties:

• Works closely with management and project teams to carry out management studies dealing with work measurement, methods, procedures, and/or benchmarking to identify root or systemic causes and problems.
• Develops and conducts internal reviews of related line functions in support of multiple divisions or branches.
• Conducts detailed analysis on operational functions and process and prepares detailed recommendations on improving efficiencies or alternative methods of proceeding.
• Plans, coordinates and prepares special studies with a primary purpose of improving OCAO program operations, service delivery, reporting systems and procedures.
• Assists with monitoring dashboard metrics associated with OCAO annual key performance indicators and KM performance metrics.
• Works with leadership to develop a knowledge management framework, policies, and procedures aligned with organizational strategy and maintain the framework to align with organizational changes.
• Provides administrative support for the OCAO while utilizing thorough knowledge of and compliance with applicable AOC policies, procedures and OCAO standard operating procedures.
• Collaborates with other staff internal and external to OCAO including hiring managers, supervisors, and other leaders to complete deliverables within deadlines. 
• Provides guidance and support as requested on a wide variety of financial, administrative, process, policy and business process related matters.

Performs other related duties as assigned.

Conditions of employment

• You must be able to pass a drug test.
• Your resume and question responses must demonstrate the job-related KSAs.
• You must meet the definition of specialized experience.

To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below:

• A citizen of the United States;
• A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B);
• A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible;
• A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or
• A person who is currently an officer or employee of the Government of the United States.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position.  You must meet all eligibility and qualifications requirements by the closing date of the job announcement.  Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions.  It is available for your review on the OPM web site at OPM qualification standards

Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level.

Candidates for the GS-11 grade level must have at least 52 weeks of specialized experience equivalent to the next lower (GS-09) grade level in the Federal service that demonstrates all of the following:

(1) Knowledge of and experience with SharePoint, intranet systems, dashboards and document repositories.

(2) Demonstrated ability to develop new processes and procedures to enhance and expand an organization's operations. 

(3) Experience analyzing data and measuring the effectiveness of programs.

(4) Experience utilizing business and management principles involved in strategic planning, financial management, policy analysis, program evaluation, resource allocation, and workforce analytics.

--OR--

Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related.

--OR--

Combination of specialized experience and education.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Review your resume and responses carefully. Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions. 

Your resume will be evaluated based on evidence of your ability to demonstrate the knowledge, skills, and abilities (KSAs) for this position, possession of any specialized experience, and how well your background and experience relates to the self-assessment questions in the job announcement. The self-assessment questions relate to the following knowledge, skills, abilities, and competencies:

1. Analytical Skills
2. Data Management and Reporting
3. Written and Oral Communication
4. Project Management
5. Problem Solving

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions.  Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume and optional cover letter. Your resume must support your answers to the self-assessment questions. Falsifying your background, education and/or experience is cause for non-selection or disqualification from further consideration.

Please note that a complete application is required for consideration. (Please review the “Required Documents” section of this job announcement to see what must be included in a complete application).

The Architect of the Capitol's (AOC) job application process is designed to ensure you only provide information necessary to evaluate your qualifications and eligibility for the position vacancy.

To apply for this position, you only need to submit: a) your resume and b) answers to the online vacancy assessment questionnaire. The online questionnaire contains eligibility and screening questions and other relevant information. No additional documentation or attachments are required at the time of application.

Your resume should list your education, training and work experience including job titles, employment dates, duties and accomplishments.

Nothing further is required until it is requested by AOC’s Human Capital Management Division. If additional documentation is required for the position, you will be asked to provide it during the interview or selection process. At that time, you may be asked to submit documentation to support statements made in your resume.

For example, you may be asked to provide a copy of your diploma, college transcripts, or proof of Federal employment status. If the position requires licensure or certification, you will be asked to provide proof at the time of selection.

If Veterans’ preference is claimed, you will be asked to submit proof (DD-214, and, if claiming a 10-point preference, a SF-15 and the proof required by that form).

Failure to provide the required documents will end further consideration and/or result in the withdrawal of any tentative job offers.

Next steps