Summary
This position is assigned to Commander, Navy Installations Command (CNIC); Fleet and Family Readiness (FFR) Programs (N9); Family Readiness Programs (N91). Incumbent serves as a Headquarters Management and Program Analyst responsible for providing day-to-day support to Family Readiness staff managing a wide range of quality of life programs including Work and Family Life, Counseling and Advocacy Prevention, Integrated Primary Prevention Program, and Sexual Assault Prevention and Response.
This job is open to
Clarification from the agency
Must be a U.S. Citizen and reside within the local commuting area (50-mile radius) of one of the following bases: Washington Navy Yard or Naval Support Activity Mid-South.
Duties
In order to qualify for this position, resumes must provide sufficient experience and/or education, knowledge, skills, and ability to perform the duties of the position. Applicant resumes are the key means for evaluating skills, knowledge, and abilities as they relate to this position therefore, applicants are encouraged to be clear and specific when describing experience.
Duties include but are not limited to:
- The Program and Management Analyst provides support to program directors, managers, region and installation FFR professionals on a variety of operations and functions, responsible for the operation of Navy-wide programs. This includes matters related to appropriated (APF) and non-appropriated funds (NAF) employees. Responsible for actions involving multiple functions, programs, departments, commands and agencies. Actions may require coordination both internally (CNIC/DON) and externally (DoD/municipal/private sector). Coordinates administrative operations and logistical support, within assigned programs, for program directors/managers who determine resources and policy guidance for Quality of Life (QOL) programs, enterprise wide.
- Plans and executes a variety of administrative functions, to include but not limited to, such as developing, reviewing and assisting in developing point papers, briefs, congressional testimonies/hearings, statements and other items for presentation or information to FFR Executives and senior leadership within CNIC, DON and DoD.
- Serves as subject matter expert on correspondence policy. Prepares and revises military and non-military correspondence, endorsements, enclosures, memorandums and messages to ensure content, routing and format is in accordance with established policy. Conducts periodic surveys and analyzes to determine adherence to letter writing principles, proper format, and distribution. Authenticates correspondence, orders, records, reports and other official communications and obtains authorized signatures as appropriate. Provides written correspondence and ensures dissemination to appropriate personnel.
- Provides general administrative and logistical support for assigned programs.
- Establishes and monitors multiple systems (e.g. HQ Web Taskers, TWMS, Gateway Portal and ETMS2) for suspense to ensure compliance through personal follow-up action.
- Conducts organizational review of internal processes and operating procedures, to ensure conformance with pertinent administrative regulations, procedures, and policies to make recommendations for change and increase operational efficiency. Drafts and coordinates with other programs to develop internal operating procedures and streamline office processes.
- Serves as Kronos and SLDCADA timekeeper for the Division, entering and maintaining accurate records of leave and attendance for employees.
- Makes arrangements for meetings, conferences and maintains management calendars.
- Serves as the Division Check-in/Check-out Coordinator for new and departing employees. Provides support to relocating or newly arriving personnel and assists with varying personnel related issues, to include PCS orders, transportation arrangements, etc.
- Tracks and maintains the current status of recruitment/personnel actions to include rating periods, awards, step increases, and performance reviews to provide periodic updates to management. Reviews completed personnel forms to ensure compliance with policy and regulations, as necessary.
- Researches and collects data from diverse sources to recommend resolution for complex issues.
- Coordinates data calls to Regions via the HQ Web Tasker system which includes Congressional inquiries and multiple taskings from DON and outside agencies that can be highly confidential in nature.
- Serves as Division point of contact for the Defense Travel System (DTS) and NAF travel process. Prepares, assists, and submits travel authorization orders, vouchers, Invitation Travel Orders and Non-Activity Orders. Register new system accounts and provides training and orientation to travel systems and processes for APF and NAF employees. Coordinates with CNIC Financial Service Center (FSC), CTO, and NAF travel helpdesk to resolve processing issues with orders and vouchers. Runs quarterly travel reports for Family programs to assist in tracking travel budgets. Coordinates all aspects of the Directors and Program Managers travel. Makes necessary arrangements and prepares itineraries in accordance with JTR/JFTR regulations. Creates, submits, and tracks area clearance requests for employees and contractors traveling outside of the US.
- Serves as point of contact for required training initiatives for family readiness personnel to ensure completion and compliance with mandatory training requirements. Ensures all training and materials are updated regularly and are available to employees.
Requirements
Conditions of Employment
- Must pass all applicable records and background check.
- Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment.
- Must be a U.S. Citizen to obtain and maintain a Secret Security clearance.
- Must reside within the local commuting area (50-mile radius) of one of the following bases: Washington Navy Yard or Naval Support Activity Mid-South.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possesses the following:
- At least three (3) years of specialized experience providing administrative management in support of the Department of Defense (DoD) program operations or a Ph.D. or equivalent doctoral degree or three (3) full years of progressively higher-level graduate education leading to such a degree or an equivalent combination of education and experience.
- Working knowledge of federal and agency regulations.
- Comprehensive knowledge and experience with administrative management principles and techniques, FFR programs and services, CNIC programs and missions, as well as knowledge of pertinent laws, regulations and policies related to program operations.
- Knowledge of information management regulations such as those related to correspondence, mail, publications and filing.
- Knowledge and direct experience in preparing, editing and processing Navy correspondence, directives, memorandums, messages, enclosures, etc.
- Skill in compiling readily available data from prescribed sources, draft reports, supervisor direction and recognizing and correcting obvious discrepancies and data omissions.
- Knowledge and direct experience in coordinating meeting logistics.
- Expert skills in computer applications for administrative support functions and knowledge of a variety of common administrative software, applications, and web-based programs, to include but not limited to, Enterprise Task Management Software Solution (ETMS2), Total Workforce Management Services (TWMS), Defense Travel System (DTS), the NAF travel system, SLDCADA, and Kronos.
- Thorough knowledge of policies and procedures for travel, personnel administration, training course enrollment, requisition of supplies, and basic hiring processes.
- Ability to identify problems, plan, research, collect, sort, and analyze information to formulate plan of action and milestones for the accomplishment of tasks.
- Review and interpret policy/regulations to evaluate relevance.
- Develops course of action recommendations and takes appropriate actions to promulgate resolution.
- Proven ability to coordinate and manage concurrent tasks, priorities, and projects, under strict deadlines, while maintaining a high level of attention to detail.
- Demonstrated initiative and skill in organizing and coordinating efforts to meet complex planning needs and unanticipated requirements.
- Ability to work effectively as a team member or individually with various levels of management and staff.
- Must have excellent customer service and interpersonal skills.
- Skill in communicating effectively both orally and in writing with senior managers and staff.
- High degree of tact and diplomacy necessary to perform various liaison functions and coordinate division/departmental priorities while working with management officials and staff at all levels.
- Ability to exercise judgment in all person-to-person work contacts.
- Ability to adapt to changing working conditions and frequent interruptions involving frequent pressures of short deadlines that must be met.
Education
A qualified candidate possess one of the following:
At least three (3) years of specialized experience providing administrative management in support of the Department of Defense (DoD) program operations.
A Ph.D. or equivalent doctoral degree leading to such a degree in a subject-matter field appropriate to the position.
Three (3) full years of progressively higher-level graduate education leading to such a degree in a subject-matter field appropriate to the position.
An equivalent combination of education and experience.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training: if qualifying all or in-part based on education, provide a copy of your awarded/conferred college transcript(s)
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 06/21/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12430025
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
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