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Duties

Job Summary:

The Office of the Chief Administrative Officer (CAO) provides operations support services and business solutions to the community of 10,000 House Members, Officers and staff. The CAO organization comprises more than 650 technical and administrative staff working in areas including information technology, finance, budget management, human resources, payroll, child care, food and vending, procurement, logistics, and administrative counsel.

In consultation with the Director, Payroll and Benefits, plans the day-to-day functions and responsibilities assigned to the Department. Coordinates with and keeps senior management informed of relevant workplace issues, initiatives, policies, procedures, and process changes. Advises staff on using financial systems/software to code and enter transactions and gather information. Ensures deadlines and customer service standards are met and core responsibilities are completed in a timely manner. Prepares and presents financial information and briefings to stakeholders as needed. Prepares recommendations for improvements, modifications, and enhancements to address changing requirements. 

The incumbent’s pay grade and compensation are based on professional experience, job knowledge, leadership skills, assigned responsibility level, and Department size and scope, in comparison to local market rates.

The position has day-to-day supervisory responsibilities. 
This position has access to Personally Identifiable Information (PII). 

Primary Duties/Responsibilities:

• Manages and supervises staff responsible for Department operations. Assigns and utilizes resources to ensure projects and sustaining activities are completed on time. Conducts daily reviews; monitors, evaluates, and validates staff work. Completes performance plans and evaluations and coaches employees, recommending appropriate training. Addresses employee conflicts and initiates disciplinary actions as appropriate. 

• Ensures appropriate after-action reviews are conducted and program enhancements are implemented. 

• Maintains familiarity and compliance with all applicable legal requirements, House Rules, Committee and CAO policies and procedures, as well as Business Unit and Department practices. This includes Personnel Policies and Procedures for the Officers and Inspector General, CAO Work Schedule Policies, SDLC process, Project Plans and Budget Formulation Instructions, Overtime and Temporary Pay Guidelines, and the CAO Records Retention and Equipment Liability policies. 

• Ensures accurate information is maintained in financial systems/software and that processes for reconciling and validating financial data meet timeliness and accuracy standards. Maintains effective internal control procedures. 

• Researches and resolves complex pay and leave issues. Provides technical advice regarding policies and procedures to internal and external customers. Proactively communicates changes and their impacts. Prepares and presents financial information and briefings as needed. 

• Provides general assistance, coordination, and recommendations, and receives guidance from senior Business Unit management regarding sensitive and confidential issues. Represents the Department or Business Unit in meetings and staff conferences as directed. 

• Develops, implements, and modifies workplace policies, standards, procedures, practices, and communication programs. Oversees the development and distribution of program documents. 

• Manages new and ongoing sustaining work and programs, including implementation, tracking, measurement, and quality control. Keeps staff informed and effectively disseminates information. 

• Interviews candidates for subordinate positions and recommends appointments, promotions, and reassignments. 

• Develops and implements records management guidance and applies knowledge of the records lifecycle as needed. 

• Informs senior management of unusual problems and unanticipated resource constraints in a timely manner. 

• Prepares complex or unique retirement estimates as needed. Uses analytical findings to support leadership direction and solve organizational issues. 

• Establishes and maintains a positive working relationship with auditors. Provides timely responses to audit recommendations by developing appropriate corrective actions. 

• Manages special limited-term projects and initiatives assigned to the Department. Coordinates with CAO, contractor, and House support services to ensure operational requirements are met. 

• Ensures financial reports and records are prepared and managed in compliance with applicable laws, rules, and regulations. 

• Performs other official duties and special projects as assigned. 

Requirements

Minimum qualifications:

• 5 years of management experience and 10 years of payroll experience 

• Bachelor's degree in a discipline related to the position 

• Ability to establish and maintain administrative, quality control, and measurement criteria and processes.   

• Ability to develop, implement, and maintain internal workplace policies, standards, procedures, and practices. 

• Ability to organize and assign multiple tasks and activities simultaneously, ensuring their timely and accurate completion. 

• Working knowledge of and experience using various automated office systems and software programs.   

• Knowledge of the legislative environment, the House, and the operations thereof.  

• Knowledge of payroll administration, operations, and processes, including pay calculations. 

• Ability to analyze, interpret, and present data, including reconciling and troubleshooting as needed to ensure data integrity. 

• Skill in providing counseling and outreach services to customers and stakeholders. 

• Knowledge of and ability to understand general management theories, concepts, principles, and applicable employment laws. 

• Ability to review, understand, and retain knowledge of applicable legal requirements, House Rules, Committee and CAO policies and procedures, and specific Business Unit and Department practices and procedures. 

• General working knowledge of all aspects of the Department, and a general understanding of the Business Unit and Office of the CAO at-large. 

• Ability to evaluate viewpoints and proposals and recommend appropriate solutions/changes.   

• Ability to handle sensitive and confidential matters (both personal and operational) with tact and exercise judgement and discretion.  

• Ability to successfully complete and apply applicable training, technical and otherwise. 

• Ability to work effectively as part of a team or independently. 

• Organizational skills and attention to detail. 

• All employees within CAO are expected to demonstrate the following general competencies: Accountability, Adaptability, Collaboration, Communication, Customer Orientation, Priority Management, and Problem Resolution. 

• All employees in leadership positions within CAO are expected to demonstrate the following leadership competencies: Coalition Building, Decision-Making, Leading People, Results Orientation, and Strategic Planning. 

Preferred Qualifications: 

• CPP certification 
• Leadership and managerial/supervisory experience to include effective use of employee performance plans and evaluations, coaching and mentoring techniques, and appropriately addressing employee conflicts and disciplinary actions. Experience effectively interviewing and assessing job applicants. 

Continued employment is contingent upon satisfactorily completing a criminal history records check (or other applicable security clearance) and a pre-employment drug-test (pre-identified position only). 

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Required Documents

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

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