Marketing Specialist Job in Washington, DC

Vacancy No. NGA-25-084-MP Department National Gallery of Art
Salary $84,601.00 to $131,826.00 Grade 11 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 9/3/2025 Close Date 9/17/2025
Job Link Apply Online Who may apply Status Candidates
Locations:
Washington, DC


Summary

The National Gallery of Art welcomes all people to explore art, creativity, and our shared humanity. Nearly four million people come through our doors each year—with millions more online—making us one of the most visited art museums in the world. Our renowned collection includes nearly 160,000 works of art, from the ancient world to today. 

This job is open to

Clarification from the agency

Current Federal employee with competitive status. Former Federal employees with reinstatement eligibility. Veterans with VOW, VEOA or VRA eligibility . Those eligible under an OPM interchange agreement or special appointing authority Time-in-Grade: Current Federal employees must meet time-in-grade requirements by the closing date of this announcement to receive consideration under merit promotion procedures.

Duties

The position is located in the Brand Strategy and Publishing Department. The position will be responsible for planning, developing, implementing, and maintaining the overall email marketing program. In addition, leads on marketing our educational, membership, and
retail programs to ensure that brand strategy goals are met.

This position designs and creates compelling email content, including newsletters, promotional emails, and transactional messages. Assists in the development and execution of marketing campaigns, including creating content, managing social media, and tracking results. Creates, designs, and optimizes various email lists, templates, and campaigns. Designs and implements an overall email marketing strategy and messaging. Writes newsletters and proofreads for clarity, grammar, and spelling. Develops and executes successful email marketing strategies that drive engagement. Identifies target audiences and grows email list. 

Requirements

Conditions of Employment

  • You must be a United States Citizen.
  • This employer participates in the e-Verify program.
  • Males must abide by Selective Service registration requirements.
  • See "Other Information" section regarding Selective Service requirements.

Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant work experience and education (if applicable) as it relates to this job opportunity. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Your resume must include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Qualifications

At the GS-11 candidates must meet the Qualification Standards Handbook requirements for the GS-1001-11. For this position, candidates must possess at least one year of specialized experience, equivalent in responsibility to the GS-9 level in the Federal service, using the Mail Chimp application to set up campaigns and automations.

OR

A Ph.D. or equivalent doctoral degree

OR

3 full years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree

At the GS-12 candidates must meet the Qualification Standards Handbook requirements for the GS-1001-12. For this position, candidates must possess at least one year of specialized experience, equivalent in responsibility to the GS-11 level in the Federal service, ng the List Acquisition and Mail Campaigns functions in Mail Chimp to communicate with constituents AND assuring communications compliance with federal law.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Additional information

• The National Gallery of Art fosters a diverse and inclusive workplace and is an Equal Opportunity Employer.

• More than one selection may be made from this vacancy announcement.

• Some positions may require completion of a probationary period of up to 1 (one) year.

• AN EXTERNAL SELECTED CANDIDATE MUST BE FINGERPRINTED AND RECEIVE A BACKGROUND INVESTIGATION, RESULTING IN A SATISFACTORY SUITABILITY DETERMINATION BEFORE BEING HIRED FOR THIS POSITION.

• All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

EEO Policy: https://help.usajobs.gov/index.php/EEO_Policy_Statement

Reasonable Accommodation Policy: https://help.usajobs.gov/index.php/Reasonable_Accommodation_Policy_Statement

Veterans Information: https://help.usajobs.gov/index.php/Veterans_Information

Selective Service Registration: http://www.sss.gov/

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The National Gallery of Art uses an application tracking system to evaluate the responses you provide in the applicant assessment questionnaire to determine if you meet the minimum qualification requirements of this position. Then, the HR Office and/or Subject Matter Expert (SME) will conduct a quality review of your application and supporting documentation to determine if your qualifications meet the criteria for referral to the selecting official.

We will also verify whether you are eligible for merit promotion by reviewing your previous Federal employment to ensure you meet Time-in-Grade requirements. If you are eligible to apply to Merit Promotion announcements based on Veteran or other non-competitive statuses, we will verify your supporting documentation prior to referral.

If your resume is incomplete or does not support the responses you provided in your online questionnaire, or if you fail to submit all required documentation before the vacancy closes, you may be rated 'ineligible', 'not qualified', or your evaluation rating may be adjusted accordingly.         


You may preview questions for this vacancy.

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  1. Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications.
  • Do not include the following types of information in your resume:
    • Classified or government sensitive information
    • Social Security Number (SSN)
    • Photos of yourself
    • Personal information, such as age, gender, religious affiliation, etc.
    • Encrypted and digitally signed documents
  1. Other supporting documents:
    • Cover Letter, optional
    • Most recent Performance Appraisal, optional
    • Your most recent Promotion, Within Grade Increase (WRI/WGI), or Appointment/Conversion SF-50 - Notification of Personnel Action showing you are/were in the competitive service and the highest grade or promotion potential held.
    • Worker's Compensation Separation: Agency certification of inability to place employee AND Notification of Separation OR Separation SF-50.
    • Disability Annuity Termination: Notification of disability annuity termination AND Separation SF-50 of the last position held.
    • Veterans Employment Opportunity Act, Veterans Recruitment Appointment, and 30% Disabled Veteran Eligible: DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty under honorable conditions within 120 days.
    • Schedule A, Persons with Disabilities Appointment Eligibles: Schedule A letter from a physician, local, state, or federal rehabilitation office citing your eligibility under 5 CFR 213.3102 (u).
    • Certain Military Spouses Eligible under E.O. 13832: Permanent Change of Station (PCS) orders; OR verification of the member's 100% disability (VA Letter); and/or verification of the member's death while on active duty (DD-1300 and Death Certificate) AND verification of the marriage to the service member (i.e., a marriage license or other legal documentation verifying marriage).
    • TRANSCRIPTS: Required for candidates using education as a basis for qualifications.

Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Click on the "Apply Online" button on the upper right side of the page.

  • You must have a USAJOBS account and be logged in.
  • You must have a completed resume. (You may use the Resume Builder in USAJOBS)
  • You must respond to all applicant assessment questions, carefully following all instructions provided.
  • You will be able to upload additional supporting documentation, which may include, but not limited to transcripts, notification of personnel actions (SF-50), certifications and verification of veterans status (SF-15, DD-214)

 
The complete application package, including any additional supporting documents required for this position is due in the National Gallery of Art Personnel Office on the closing date of the announcement by 11:59 PM Eastern Time.


 NOTE: Applicants who cannot apply on-line must request a hard copy application packet from the Agency Contact listed in the vacancy announcement.  Resumes and/or supporting documentation alone will not be considered without the inclusion of a hard copy application packet. The complete package is due no later than 5:30 PM Eastern Time on the closing date of this announcement.

The National Gallery of Art receives many applications for each job.  Each application is reviewed carefully which may take a few weeks.  You may also check your application status by logging into www.usajobs.gov and selecting the tab "My USAJOBS.

Agency contact information

Staffing
Phone
202-842-6814
Fax
000-000-0000
Email
staffing@nga.gov
Address
National Gallery of Art
4th and Constitution Avenue NW,
Washington, District of Columbia 20565
United States

Next steps

After each step in the recruitment process, your status will be updated in our application tracking system. Once this happens, if you have elected to receive e-mail updates, you will be notified through your USAJOBS registered e-mail address. If you have not elected e-mail updates, you can review your current application status in USAJOBS at any time. Please check that your USAJOBS profile contact information is current and correct each time you apply to a job--this will ensure we are able to contact you as quickly as possible.

In addition to changing your status online, we will send you e-mail notifications at each major step in the process, to include: application received, eligible or not eligible, referred or not referred, selected or not selected.

We expect to make a selection within 30 to 90 days of the closing date of this announcement.  


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.