Clarification from the agency

Well-qualified surplus/displaced SEC employees ((i.e. CTAP) in the local area and current SEC employees in permanent competitive service positions (i.e. status candidates)

You will provide expertise in strategic communications by developing clear, consistent, and targeted messaging that supports leadership priorities and enhances employee engagement. The position analyzes and improves business processes to increase efficiency, streamline workflows, and reduce operational barriers. It collaborates with leaders and cross-functional teams to identify capability gaps and recommend solutions that enhance organizational performance. The role also monitors the implementation of change and process improvement efforts to ensure sustainability and alignment with mission objectives.

In this role as a Mission and Organizational Capability Assistant Director, you will be responsible for:

• Developing and executing organizational change management strategies, plans, and activities for major agency initiatives.
• Designing and delivering strategic communication products, briefings, and messages that support program goals and organizational priorities.
• Facilitating stakeholder engagement sessions, workshops, and meetings to build commitment, readiness, and understanding of proposed changes.
• Analyzing business processes, maps workflows, and identifies opportunities to improve organizational efficiency and effectiveness.
• Conducting change impact assessments, stakeholder analyses, and readiness evaluations to support executive decision-making.
• Advising leadership on organizational capability-building strategies and best practices in change management and operational improvement.
• Tracking milestones, measures outcomes, and evaluates the effectiveness of change initiatives, recommending adjustments as needed.
• Coordinating cross-functional teams to ensure alignment of business processes, communication strategies, and change activities.
• Supporting the integration of new systems, tools, and procedures by developing training materials and implementation guidance.
• Assessing training needs and coordinates training offerings to support professional growth within the organization.
• Developing knowledge management strategies and facilitates continuous input of content to strengthen knowledge management structure and framework.

Conditions of employment

• CITZENSHIP: You must be a US Citizen.
• SELECTIVE SERVICE: Males born after 12/31/59 must be registered or exempt from Selective Service (see https://www.sss.gov/).
• DRUG TESTING: This position may be subjected to drug testing requirements.
• PERMANENT CHANGE OF STATION (PCS): Moving/Relocation expenses are not authorized.
• DIRECT DEPOSIT: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
• SUPERVISORY PROBATIONARY PERIOD: This appointment may require completion of a two year supervisory/managerial probationary period.
• The duties of this position may require the incumbent to carry a cell phone and be on call 24 hours a day, seven days a week on a rotational basis, based on the needs of the organization.

Qualifications

Time-in-grade for this announcement is one year at the GS/SK-14 level.

Applicants are responsible for confirming all required materials are submitted by the closing date of the announcement. Please check the How You Will Be Evaluated and Required Documents sections carefully, as missing documents will render the application incomplete and ineligible for review.

Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. All qualification requirements must be met by the closing date of this announcement.


MINIMUM QUALIFICATION REQUIREMENT:

SK-17: Applicant must have at least one year of specialized experience equivalent to the GS/SK-14 level:

1. Managing and facilitating strategic communications initiatives for an organization;
2. Engaging in business process improvement initiatives to help drive innovation within an organization; AND
3. Performing organizational change management functions in support of an organization's transformation initiatives.

ACCOMPLISHMENT RECORD COMPETENCIES: Your Accomplishment Record narratives should address the following competencies. See the How You Will Be Evaluated section below for more information:

• Strategic Execution: Understand and implement SEC's and Division/Office's policies and goals, regarding personnel or programs in their purview anticipating, identifying, and addressing the impact of internal and external environmental factors, linking them to capabilities and potential of the organization.
• Communications Strategy Design: Creates and implements comprehensive and effective communication strategies and tactics for the organization.
• Organizational Change Management: Knowledge of principles, strategies, and techniques for planning, implementing, and evaluating change in the organization.
• Business Process Improvement: Uses business process reengineering methods, metrics, tools, and techniques to improve quality, speed, and service.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your resume and application package will first be reviewed to determine whether you meet the minimum qualification requirements outlined in the announcement.

If you are found minimally qualified, the Office of Human Resources will contact you to request an Accomplishment Record. You will have 3 business days from the date of the request to submit it. Failure to submit the Accomplishment Record on time will remove you from further consideration. Because of the short turnaround time, you are strongly encouraged to begin preparing your Accomplishment Record in advance.

Once your Accomplishment Record is received, a rating panel will review both your resume and your narrative responses. Your Accomplishment Record must clearly demonstrate your proficiency in the competencies listed in the Qualifications section. Click here for guidance on writing your Accomplishment Record.

Your resume must provide evidence that supports the claims in your Accomplishment Record. Each narrative must describe one specific, relevant example from your experience or training. Responses are limited to 300 words per competency; any text beyond this limit will not be reviewed.

You must upload one document containing your narrative responses for all four competencies. Failure to address each competency annotated on the announcement or failure to provide the correct document will result in loss of further consideration. Please note: A Performance Appraisal does not satisfy the requirement for an Accomplishment Record.

Required Accomplishment Record Format:

Applicant First Name and Last Name
Competency Title

• Position title and dates from your resume that this experience was obtained
• Describe the situation (i.e., the challenged faced, the problem solved)
• Describe the specific actions you took
• State the outcome, results, or long-term impact of your accomplishment
• Name and email address of someone who can verify this information

Reference checks may be conducted as part of the final selection process, and you will be notified before any contacts are made.

Basis for Rating: The rating panel will evaluate applicants' accomplishment records and resume, then place them into one of the following categories:

• Highly Qualified - Meets the minimum qualification requirements and has extensive skills and experience in most of the job related competencies.
• Well Qualified - Meets the minimum qualification requirements and has a moderate amount of skills and experience in most of the job related competencies.
• Qualified - Meets the minimum qualification requirements, but may have a limited amount of experience in several of the job related competencies.

Top ranked applicants will be referred to the hiring office for further review and consideration. The hiring office may directly contact recommended candidates for interview(s).

To preview the Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12962004

You must provide a complete Application Package, which includes:

• Required: Your responses to the Questionnaire.
• Required: Resume - Resumes should include relevant work experience, with specific employment dates, that demonstrates qualifications for the specialized experience and competencies as outlined above. If your resume does not reflect demonstrated evidence of these qualifications, you may not receive consideration for the position. Resumes that exceed two pages will be deemed ineligible and receive no further consideration. For resume writing tips, visit USAJOBS and the SEC careers page.
• Required, if applicable: CTAP documentation (a copy of a separation notice or other proof of eligibility for priority selection; a copy of an SF-50, Notification of Personnel Action, showing current position, grade, promotion potential, and duty location; AND a copy of your most recent performance appraisal.)

SEC EMPLOYEES: OHR will verify your competitive service eligibility via the SEC's personnel database.

Next steps