OFFICE AUTOMATION CLERK NF2* Job in Marine Corps Air Station Miramar, CA

Summary

This job is open to

• The public

  U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Duties

INTRODUCTION:
 

The purpose of the Child and Youth Programs (CYP) Office Automation Clerk is to serve as a contact point for information and perform clerical and administrative tasks, which includes Child Development Centers (CDC), School Age Care (SAC), Family Child Care (FCC) and Youth Programs (YP).
 

MAJOR DUTIES AND RESPONSIBILITIES:
 

Performs a combination of record keeping, reporting and liaison (family and program) duties in one or more CYP component. These tasks are summarized below.
 

RECORD KEEPING AND REPORTING:
 

Prepares and maintains assigned correspondence, office files, records, statistical and financial data pertaining to CYP components (CDC, SAC, FCC and YP). Prepares required daily, weekly and monthly reports in compliance with reporting policies and procedures and ensures submission in a timely manner. Ensures required child registration and enrollment paperwork is current and complete. Provides required information to requesting agencies. Operates technology, associated office equipment and a wide variety of software programs to produce a correspondence, spreadsheets, charts, reports and graphic materials. Proofreads prepared correspondence and checks for accuracy. Conducts research of files and records in order to resolve discrepancies. Notifies supervisor of discrepancies, to include any issues/ problems that cannot be resolved. Organizes flow of operational program processes in an office environment.
 

LIAISON WITH FAMILIES AND PROGRAMS:
 

Provides front desk coverage and logs participants in and out of the facility. Informs and answers questions regarding programs and services, patron financial obligations, waiting lists, events, and policies and procedures. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of provided services. Takes action to solve problems quickly. Takes telephone calls and responds to inquiries, referring calls to supervisor or other personnel as appropriate. Performs assigned resource and referral duties and assists in maintaining current waitlist is needed. Understands and articulates policies relating to patron fees, waiting lists, and program events. Alerts supervisor or proper point of contact for assistance as needed.
 

FEES AND SUPPLIES:
 

Oversees administrative management of the reception area to include the operation of an automated record and payment system. Collects fees, administers charges, and records payments in accordance with proper procedures. Notifies supervisor of delinquent payments. Completes a daily activity report and ensures proper deposit of funds in accordance with established cash handling procedures. Receives annual cash handling training from local Human Resource Office.
Responsible for monitoring front desk supplies and resources; notifying supervisor of items to be replenished.
 

ADDITIONAL RESPONSIBILITIES:
 

Provides World Class Customer Service with an emphasis on courtesy. Performs other duties as assigned. This is a white-collar position where occasional lifting up to 20 lbs may be required.
Serves as a mandatory reporter to Family Advocacy and Child Protective Services as prescribed by policy in the case of suspected incidences of child abuse and neglect.

Requirements

Conditions of Employment

• See Duties and Qualifications

EVALUATIONS:

How You Will Be Evaluated

Required Documents

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org
 

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.
 

If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your MCCS careers profile under ¿My Job Applications¿ https://careers.usmc-mccs.org
 

Required Documents to be considered for Military Spousal Preference 
 

Military Spousal Preference may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions. 
 

1. Spouses must meet the minimum qualifications posted in the job announcement. 
2. Spouse Preference eligibility begins 30 days before the military sponsor¿s reporting date to the new duty location. 
3. Spousal Preference applicants hired in a flexible position will not lose their spousal preference eligibility until converted or hired into a regular full-time or part-time position or is within a 60-day period of receiving new PCS Orders. 
4. Spousal Preference applicants must provide a copy of the PCS order identifying a spouse¿s authorized move and the sponsor¿s reporting date to the new duty location. If the spouse is not listed on the PCS orders, the spouse must provide documentation (i.e. marriage certificate, valid military ID, etc.) verifying marriage prior to PCS orders (must have been married to the military sponsor before relocation to the new duty station).  Complete the online application and attach a resume. 
5. Spouses with current or prior Federal service, submit a copy of the most recent performance appraisal rating.
 

NOTE: It is the applicant¿s responsibility to submit at the time of application the documents required to be considered for Military Spousal Preference.  Please verify that information required has been uploaded/submitted, legible, and accurate.  To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.  MCCS Human Resources will not modify applications, resumes, or answers submitted by any applicant.
 

Required Documents to be considered for Transition Assistance Program
 

Transition Assistance may be requested for positions NF-3 and below, Crafts and Trades (NA, NL, NS), and Child & Youth (CY) positions.  Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must upload copy of your *Transition Assistance form and copy of ID card with ¿TA¿ stamped on front of card as an attachment to your profile under ¿My Job Applications¿ https://careers.usmc-mccs.org 
 

NOTE: It is the applicant¿s responsibility to submit at the time of application the documents required to be considered for Transition Assistance.  Please verify that information required has been uploaded/submitted, legible, and accurate.  To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status.  MCCS Human Resources will not modify applications, resumes, or answers submitted by any applicant.
 

Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation.
 

VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.
 

INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT¿S DISCRETION WITHOUT FURTHER COMPETITION.
 

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.