OPERATIONS ASSOCIATE (ARTS AND CRAFTS), NF-02/RFT, CAMP FOSTER Job in Camp Foster, Japan

Vacancy No. 70592 Department U.S. Marine Corps
Salary $16.00 to $16.00 Grade 02 to 02
Perm/Temp Permanent FT/PT Full-time
Open Date 10/25/2024 Close Date 11/8/2024
Job Link Apply Online Who may apply Public
Locations:
Camp Foster, Japan


Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

NONAPPROPRIATED FUND POSITION DESCRIPTION

JOB TITLE:  Senior Sales Associate

BUSINESS TITLE:  Operations Associate (Foster Custom Shop/Framing)

FLSA: Non-exempt

JOB SERIES:            2091                                                            PAY LEVEL:  NF-02

INTRODUCTION: The position is located within Foster Framing/Arts and Crafts, Retail Operations Section, Business Operations Branch, Marine Corps Community Services (MCCS) Division, Camp S. D. Butler, Okinawa, Japan. This is a mixed position performing administrative and support work for the supervisor in managing the operation of Arts and Crafts.

DUTIES AND RESPONSIBILITIES:

Provides assistance and support to the management in managing the daily operations of Foster Framing/Arts and Crafts. Assumes full responsibility for retail operations of the facility in absence of management. Responsible for meeting personal and facilities sales goals. Requisitions merchandise and ensures maintenance of adequate stock levels, proper display, price marketing, and sales merchandise.  Advises on improvements to display stocking, pricing, and inventory of merchandise.

Maintains appropriate documents pertaining to security of cash, fixed assets, and merchandise inventory.  Maintains combination to safe and issues change funds. Performs daily reporting operations to the Shared Services Center Japan and daily/weekly sales and patron counts to the Program Manager. Provides the program manager with data to evaluate work progress and results and makes operational decisions. Ensures that work is accomplished in a timely manner.

Reviews and directs the work of employees who are engaged in the sorting, marking, pricing, and displaying of merchandise, keeping records thereof.  Also reviews and directs the work of employees to ensure facility cleanliness, organization, and safety. Oversees and enforces safety policies within the facility. May be required to update or correct Standard Operating Procedures or safety policies as needed by direction of the Program Manager or the Safety Director.

Prepares appropriate reports concerning sales activities, incidents, and significant occurrences during tour of duty.  Serves as the focal point for communicating the policies and objectives of management to employees when and where required. Conducts inventories as required.

Offers assistance and suggestive selling advice as the customer progresses throughout their shopping experience. Relays customer comments and concerns to management. Identifies opportunities to produce add-on sales through suggestive and consultative selling. Ensures all sale, ad, and promotional items are signed and placed according to brand standards. Works with management to achieve daily and weekly sales goals. Responsible for the scheduling of product delivery due dates for each project accepted to ensure that all projects are completed on time and are high quality.

Understands and operates within all service policies and exercises an ¿I can do that¿ mentality when a customer problem occurs. Follows up with customers to ensure their problems were resolved. May handle customer special orders and merchandise requests.

Assists management in the planning and execution of all sales programs, promotions, and other events where merchandise is involved. Understands and articulates programs and promotions. Encourages team members to identify opportunities to resolve customer problems and concerns before they happen. Communicates any outstanding problem resolution issues with management.

Identifies and reduces all risks of loss and/or theft. Actively engages in organizational training opportunities that develop personal and professional skills related to time management, emotional intelligence, interpersonal skills, career planning, public speaking, and small group leadership. Participates in all corporate-led training programs and works with management to set training goals and manage training compliance, licenses, and certifications and position-based learning plans.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

WORKING CONDITIONS:

The work area is usually adequately lighted, sometimes noisy and dusty. Exposed to the possibility of cuts, scrapes, etc., and injury from engraving plaques and similar merchandise. Required to wear protective gears when using equipment.

BASIC REQUIREMENT:

  1. A minimum of one year experience in responsible clerical and administrative support work in retail business to demonstrate knowledge of retail operations, procedures, and methods.

QUALIFICATION REQUIREMENTS: 

  1. Ability to learn organization's functions and procedures, interpret and apply specific procedural guides such as instructions, manuals, established policies and procedures.
  2. Knowledge of proper grammar, spelling, and punctuation to compose properly formatted correspondence, as well as knowledge of record retention.
  3.  Knowledge of basic accounting and cash handling, and ability to complete Cash Handling Training Course before handling fund and Refresher Course once per year.
  4. Must be able to work in a fast-paced, demanding work environment and be able to manage multiple and non-routine tasks and be flexible to changing requirements.
  5. Proficient in operating Microsoft Office programs (Word, Excel, and PowerPoint) and standard office equipment (i.e. typewriters, copiers and fax machines).
  6. Must be able to communicate effectively both orally and in writing.
  7. Must be able to accommodate a flexible work schedule to include weekend and evening. 
  8. Able to work at various MCCS Arts and Crafts locations around Okinawa based on the staffing needs of each facility.
  9. Must be able to perform prolonged standing, walking, reaching, lifting and carrying objects up to 20 lbs. independently

This activity is a Drug-free workplace.  The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated.  Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
 
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
 
Required Documents:
           *Education/certification certificate(s), if applicable.
           *If prior military, DD214 Member Copy
 
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
 
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
 
INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION.
 
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN STANDARD TIME (EST) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: www.usmc-mccs.org/careers

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (EST) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

THIS POSITION IS FOR APPLICANTS CURRENTLY RESIDING IN OKINAWA OR ARRIVING ON OFFICIAL GOVERNMENT ORDERS TO OKINAWA WITHIN 30 DAYS. 

MILITARY SPOUSE PREFERENCE (MSP) - IAW DoDI 1400.25, Volume 315.

  • Applies to positions in grades NF-3 and below, and equivalent Craft & Trades and Child and Youth positions.
  • May be exercised once per permanent relocation (PCS), when appointed to a regular full or part time position.
  • Per DoDI 1400.25, volume 315, Enclosure 3, para 2.h.1, MSP eligibility terminates upon acceptance or refusal of an offer of a continuing position (part-time or full-time) in the federal service for which the spouse has registered for employment, whether or not preference was applied. 
  • Applicants hired into flexible positions (0-40 hours per week) or regular position with a time-limited appointment will not lose their spouse preference eligibility until movement or hired into a regular full or part time position.  
  • The time period for MSP eligibility begins 30 days before the military sponsor's reporting date to the new duty station, if accompanied, or at any time thereafter during the tour.

All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. 

Agency contact information

CAMP BUTLER MCCS
Address
CAMP BUTLER MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN: NAF PERSONNEL OFFICER
FPO AP, 963735023
JPN
Learn more about this agency

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


© 2006-2024, exclusive of U. S. government job opportunity announcements