Operations Assistant ( Facilities) NF-02 Job in Silver Spring, MD

Vacancy No. O2NAFAV-24-12457556 Department U.S. Army Medical Command
Salary $20.50 to $22.50 Grade 2 to 2
Perm/Temp Permanent FT/PT Part-time
Open Date 6/25/2024 Close Date 7/2/2024
Job Link Apply Online Who may apply Public
Locations:
Silver Spring, MD


Job Description (Please follow all instructions carefully)

Summary

Click on the "Learn more about this agency" button below for IMPORTANT information.

This position is located at the Sliver Spring Army Fisher House.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

This job is open to

Clarification from the agency

U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation.

Duties

  • Represents the Fisher House organization at community and other events. Provides tours of the Fisher House to small groups, conducts presentations to groups regarding the Fisher house mission when needed.
  • Completes basic administrative duties as needed by the Operations Assistant or Assistant Business Manager.
  • Perform general minor maintenance such as replace light bulbs, air filters, replace switch and electrical receptacle covers. Observe and report any maintenance issues to chain of command, submits work orders as directed.
  • Cleans sinks, tubs, showers and toilets according to standards. Polish fittings and fixtures. Clean mirrors and windows. Sort and wash laundry using machines or by hand as required. Empty and clean trash cans.
  • Tests mechanical equipment for serviceability after each use. Removes damaged or unusable equipment from inventory. Provides customer service to residents and provides assistance and/or direction as necessary-requested.

Requirements

Conditions of Employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • A one year probationary period may be required.
  • Ability to work occasional Saturdays for special events (IF REQUIRED BY MANAGEMENT).
  • A successful background investigation submission to the Defense Counterintelligence and Security Agency (DCSA) must be met no later than 30 calendar days after entry on duty or placement in the position for internal candidates.
  • Appointment is subject to the completion of a favorable suitability determination.

Qualifications

QUALIFICATION REQUIREMENTS:

Must have experience working with the general public.
Highly Desirable:
  • At least six (6) months of experience providing customer service to facility/operational patrons, including answering questions (telephonically, in person or via email), conducting basic clerical work (filing, printing etc.).
  • At least six (6) months of experience with Housekeeping or Custodial Worker duties.
The information provided on your resume should be clear and specific. You will be rated based solely off of the information provided within your resume. Assumptions will not be made regarding your experience and the duties performed.

Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

Additional information

Area of Consideration:

  • The Area of Consideration for this vacancy announcement is as Silver Spring, Marylandand surrounding area within 50-mile radius; in addition to, you are considered eligible if one of the following applies: 1) you live outside of this area and are able to commute to work on a daily/as needed basis, 2) you are able to relocate yourself on your own expenses, 3) you are an involuntarily separated military member, or 4) you are a military spouse/family member relocating to this installation. Eligibility begins 30 days before the military sponsor's reporting date at the new duty location.
  • (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration).

Salary Information:
Salary is pro-rated based on a 40 hour work week.
Hourly rate is:
NF-02 $20.50ph to $22.50ph

PCS Costs
  • Payment Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.
Pay-Band (NF ) Allowances and Differentials
  • This is a pay-banded position.
  • Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday).
  • Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600.
Please check out our Applicant Information Kit:
Scheduling Information:
Below defines theemployment category for this position:
  • Part-Time (at least 20 guaranteed work hours per week (may be scheduled be scheduled between 20-39 hours per week)
  • Work schedule to be determined after hire.
Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Your qualifications will be evaluated on the following competencies: Minimum Qualifications, Conditions of Employment, Physical Requirements, Highly Preferred Criteria, and Integrity Certification.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)


If claiming Spousal Preference, please upload a copy of the sponsor's PCS Orders listing the applicant by name. If the PCS Orders do not list the applicant by name, please upload a copy of the applicant's marriage certificate to further validate the eligibility claim.

Qualified Preference-eligible candidates (e.g. Military Spouse Preference, Involuntarily Separated Military Preference, Veterans Preference) meeting the highly preferred criteria will be referred to management first.

If an additional list is required, Non-Preference Eligible Candidates who meet the minimum qualifications and meeting the highly preferred criteria will be referred to management.

Lastly, if no selection was made off of the previous lists, management may make selections for candidates meeting the minimum qualifications only.

Required Documents

The following documents must be submitted with your application:

  • Resume


The below items are accepted and may be needed to support a qualification and/or a claimed priority/preference:
  • Cover Letter
  • DD-214/ Statement of Service
  • DD 214 or DD 1300 to support Spouse/Parent use of Outside Applicant Veteran Priority
  • Transition Assistance Stamp Card for Involuntarily Separated Military Preference / DD Form 1173 to support Family Member’s use of Preference
  • DA Form 3434
  • PCS Orders
  • Resume
  • SF-50/ Notification of Personnel Action

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

You may submit your application package using one of the two methods identified below:

  1. Electronically (preferred) at https://www.usajobs.gov/ and search for Vacancy Identification Number 12457556. Announcement closes at 11:59 PM Eastern Time on the closing date listed on this announcement.
  2. Manually: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 11:59 PM EST by 07/02/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating.

Department of the Army Nonappropriated Fund Instrumentalities are Equal Employment Opportunity Employers.

Department of the Army provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, notify the servicing NAF HRD. Requests for reasonable accommodation are made on a case-by-case basis.

An individual who was required to register with Selective Service and who has not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.

Agency contact information

APG NAF HRO GVMP/FSH
Address
AV-NAF-W3VYAA HQ US ARMY MEDICAL CMD
Do Not Use
Aberdeen Proving Ground, MD 21005
US
Learn more about this agency

Next steps

Your resume will be reviewed to verify that qualification requirements have been met. We appreciate your interest in this position!


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.