Duties
The Operations Compliance Specialist performs multiple, varying, and complex assignments under minimal direction of a manager, or a more experienced technical specialist, within the Aeronautical Information Standards Branch (AOV-110). The Specialist is responsible for ensuring compliance with policies and procedures, and Federal laws and regulations pertaining to aeronautical information products and services. Provides policy guidance to AOV management concerning the safety risks associated with airspace utilization, aeronautical, weather, and flight information policies and procedures, criteria, and waivers. Evaluates updates to procedures, technologies, and aeronautical information products and services to assess their impact on safety and operational efficiency.
Applies experience and comprehensive technical knowledge of compliance enforcement principles and processes, and risk-based approaches to ensure adherence to regulations and standards within the aviation industry, specifically related to the management and dissemination of aeronautical information, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved technical processes or systems. Analyzes programs that provide aeronautical data and information products and services to ensure and enforce compliance with Federal Laws, regulations or other mandatory guidelines. Investigates root causes of operational inefficiencies and implements mitigation plans to minimize impact and enhance overall performance.
As a principal technical specialist monitors and verifies the accuracy of aeronautical data, including charts, navigation aids, and flight procedures, to ensure they meet regulatory requirements. Assesses safety compliance and identifies risk mitigation measures to enhance operational effectiveness and ensure adherence to regulatory standards. Evaluates programs to validate quality assurance mechanisms within management systems, guaranteeing consistency and reliability in operations. Tracks and evaluates compliance activities throughout all phases of surveillance and oversight, recommending improvements to strengthen systems and mitigate potential vulnerabilities. Ensures compliance with policies and procedures, providing guidance on adherence to established criteria for aeronautical data and information services. Collaborates with service providers to address and resolve findings, developing actionable plans to achieve full compliance with regulatory requirements.
Leads and manages large-scale work activities by coordinating project teams and ensuring timely and effective completion of objectives. Oversees the evaluation, selection, and preparation of aeronautical data to maintain operational accuracy and safety standards. Performs oversight activities through auditing and verification processes to ensure regulatory compliance and data integrity. Implements and monitors new technologies and methodologies to improve technical processes or systems for aeronautical data management. Develops and enforces controls to safeguard aeronautical data and information, ensuring aviation operators adhere to safety and quality standards. Conducts compliance training and competency assessments to enhance team proficiency in aeronautical information and quality management principles. Provides surveillance reports of findings to support management in maintaining oversight, improving safety, and achieving organizational goals.
Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules. Plans, leads, conducts, or participates in complex activities aimed at measuring and determining compliance with established FAA orders, rules, procedures, and policies while promoting continued operational safety. Work activities may directly impact on the one or more subdivisions or LOB's/SO's and may impact on the objectives of the FAA.
Required Documents
You will be required to provide proof of U.S. Citizenship.
To qualify based on education, you must upload or fax a copy of your high school or college transcripts or certificates at time of application. If selected, official transcripts will be required prior to employment.
Only supplemental documentation, e.g. transcripts or veteran's documentation will be accepted in combination with your on-line application. These documents must be uploaded or emailed to monique.heriegel@faa.gov or faxed to 1 (609) 485-8995 on or before the closing date of this announcement. All submitted documents should reference the announcement number.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
All Veterans: If you are claiming veterans' preference, you must submit either a DD Form 214 Certificate of Release or Discharge from Active Duty (Member 4 Copy or equivalent), or a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions. If you are claiming 10 point preference, you must also submit a completed SF-15, Application for 10-Point Veteran's Preference, and supporting documents outlined on the SF-15. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
If you are claiming 10 point preference but fail to submit the supporting documents outlined on the SF-15, you will be tentatively assessed as a 5 point preference eligible provided your DD Form 214 reflects that you have the service required to qualify for preference. Documents must be uploaded or faxed to the Servicing Human Resource Management Office listed in this announcement and all documents must be received by the closing date of the announcement. If you fail to submit documentation, you will be assessed as a non-veteran.
Veterans currently on active duty claiming veterans' preference: You will be granted tentative preference if you submit a document from the armed forces certifying that within 120 days you are expected to be discharged or released from active duty service under honorable conditions and your application shows that you have the required service. Prior to being appointed, you must provide to the Servicing Human Resource Management Office a DD Form 214 documenting discharge/release and showing that the service was honorable or general. If you are on terminal leave, you must provide documentation certifying authorized terminal leave.
If you want consideration for one or more of the Special Hiring Authorities, documentation that must be submitted at time of application can be found at
Direct Hiring Authorities | Federal Aviation Administration (faa.gov).
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION.
We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.
Please ensure EACH work history includes ALL of the following information:
- Job Title (include series and grade if Federal Job)
- Duties (be specific in describing your duties)
- Employer's name and address
- Supervisor name and phone number
- Start and end dates including month and year (e.g. June 2007 to April 2008)
- Full-time or part-time status (include hours worked per week)
- Salary (optional)
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide,
Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.