Operations Manager Job in Washington, DC

Vacancy No. req772 Department U.S. Capitol Police
Salary $170,001.00 to $209,911.00 Grade 12 to 12
Perm/Temp Permanent FT/PT Full-time
Open Date 6/30/2026 Close Date 7/14/2026
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Operations Manager

Legislative Branch
U.S. Capitol Police

Summary

The United States Capitol Police (USCP) safeguards the Congress, Members of Congress, employees, visitors, and Congressional buildings and grounds from crime, disruption, and terrorism. We protect and secure Congress so it can fulfill its constitutional and legislative responsibilities in a safe, secure and open environment.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Navigate to the following URL to apply to this job: <a href="https://uscp.csodfed.com/ux/ats/careersite/1/home?c=uscp&source=USA">USCP Careers</a> **This vacancy announcement automatically closes when the number of applications reaches the 75th application limit**

Duties

This position is within the Protective Intelligence Operations Center (PIOC), Office of the Assistant Chief of Police for Protective and Intelligence Operations (ACOP-P&IO), in the United States Capitol Police (USCP).  The purpose of this position is to function as a PIOC Operations Manager/Executive Officer for the PIOC, exercising full programmatic responsibility for the management, direction, coordination, oversight, and continuous improvement of a 24-hour PIOC supporting Congressional protection missions, threat management, protective intelligence coordination, emergency communications, residential security monitoring, protective operations support, and continuity of operations activities.

Serves as the principal advisor to the PIOC Deputy Director on operational readiness, protective intelligence operations, program performance, strategic initiatives, policy development, resource allocation, contractor performance, and organizational effectiveness.

Ensures the effectiveness, efficiency, and mission readiness of all PIOC operations and serve as a key member of the Protective and Intelligence Operations (P&IO) leadership team.

Provides overall management, direction, planning, and oversight of PIOC programs and operations. Ensures the timely execution of mission requirements and the effective delivery of services supporting Congressional protective intelligence and protective operations missions.

Directs the day-to-day operations of the PIOC and establishes strategic and operational priorities for a 24-hour operational environment responsible for threat intake and triage, protective intelligence coordination, residential security monitoring, protective operations support, travel monitoring, emergency communications, and incident management.

Serves as senior advisor to executive leadership on matters affecting protective intelligence operations, emergency management, continuity of operations, and organizational readiness.

Conducts analyses of operational programs, policies, management processes, and organizational activities to identify issues, assess impacts, and develop recommendations supporting executive decision making.

Develops strategic recommendations regarding operational capabilities, resource allocation, staffing requirements, technology investments, and program modernization initiatives.

Prepares and presents executive-level briefings, reports, correspondence, policy recommendations, legislative analyses, and operational assessments for senior leadership.

Serves as the Contracting Officer’s Representative (COR) or designated program official responsible for monitoring technical and administrative performance of contracted operational support personnel.

Provides executive oversight of threat management, intelligence intake and triage operations, event security coordination, law enforcement information sharing, residential security monitoring, travel monitoring, and protective operations support activities.

Oversees coordination among federal, state, and local partner agencies, as well as military, intelligence community, and Congressional stakeholders to ensure timely information sharing and effective operational support.

Provides executive oversight for significant incidents, emergency response activities, continuity of operations programs, and crisis management efforts affecting the agency’s protective mission.

Directs organizational response activities during critical incidents, emergencies, and major special events requiring executive-level coordination and decision-making.

Serves as a member of emergency response and continuity planning teams responsible for maintaining operational readiness during emergencies, natural disasters, civil disturbances, security incidents, and other disruptive events.

Requirements

Conditions of employment

You must be a U.S. citizen. Successful completion of a background investigation is required. Must complete a one-year probationary period.

Qualifications

In order to qualify, you must meet the education and/or experience requirements described below.

For the CP-12 you must have at least 52 weeks of specialized experience equivalent to the CP-11/GS-13 level that is in or directly related to the line of work of the position to be filled. Specialized experience consists of: 1) contributing to oversight and strategic direction for a 24-hour operational environment responsible for law enforcement or protective intelligence; 2) leading and directing complex research, intelligence analysis, and evaluation activities related to investigative operations to support operational strategy and organizational decision-making; 3) demonstrated experience formulating information source search strategies and evaluating data to identify patterns and relationships across criminal, public records or other sources; and 4) compile complex investigative information from a variety of sources in order to communicate and/or present investigative information orally and in writing to a variety of audiences.

 All eligibility requirements must be met by the closing date of the vacancy announcement.

(Information on Qualification & Education is located at the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/)

Education

There is no education substitution for experience in this series and/or grade.

Additional information

Additional Conditions of Employment with the USCP: As per the Congressional Accountability Act (CAA) and the Fair Chance to Compete for Jobs Act of 2019, criminal history information will only be collected following a qualifications review and after a tentative offer of employment has been made. A criminal history does not automatically exclude an applicant from employment with the USCP. Criminal History Check -- Must successfully pass a comprehensive criminal history check of the past 10 years if offered employment. A criminal history check will be performed on applicants who accept an offer of employment. Credit Check -- Must successfully pass a credit check. Applicants must not be in default or delinquent on any Federal guaranteed student loans. Applicants must demonstrate a competent financial history. Financial delinquency including collection accounts, liens, repossessions, or garnishments may be a basis for disqualification. Selective Service Registration -- Male applicants must provide verification of registration with the Selective Service System or must verify exemption from the Selective Service System registration because of age or military status. Female applicants are exempt from Selective Service System registration. https://www.sss.gov/verify/ Fingerprint Check -- Applicants' fingerprints will be submitted to the Federal Bureau of Investigation (FBI) for a check of their criminal history record. Background Investigation -- Must successfully complete all components of the USCP full field background investigation. There are few automatic grounds for rejection in the USCP background investigation process. Issues of misconduct, such as illegal drug use, arrests, or convictions, may not be automatically disqualifying. However, deliberate misstatements, omissions, or intentionally withholding required information at any phase of the hiring process will result in a candidate's disqualification regardless of the nature or reason for the misstatement or omission. The primary reason candidates fail a background investigation is due to deliberately withholding or omitting material facts. Providing false and/or misleading information may be grounds for removal from the application and selection process.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Evaluation Factors: Please address all Knowledge, Skills and Abilities (KSAs) within the narrative responses so that your experience can be evaluated properly. We will review your resume, assessment questionnaire, and supporting documentation to determine if you meet the minimum requirements for this job. If you meet the minimum requirements for this job, we will evaluate your application materials to assess the quality, depth, and complexity of your qualifications, accomplishments, experience, and education as they relate to the requirements listed in this vacancy announcement. Failure to successfully pass a full field background investigation and all segments of the pre-employment evaluation process will result in disqualification from further consideration under this vacancy announcement.

Required Documents

The following documents are required and must be received by the closing date of this announcement: 1. Your resume: Page limit is two (2) pages and should include a description of related job duties as well as dates of employment (mm/yy). Margins cannot be smaller than .5 all around and the font no smaller than 11-point. 2. Other supporting documents: - Veterans Preference Documentation, if applicable. - College transcript(s), if qualifying based on education, or other documentation to prove possession of the basic requirements for this position.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Navigate to the following URL to apply to this job: USCP Careers 1. Follow the prompts to upload your resume and/or other supporting documents and complete the occupational questionnaire. 2. Click the Submit Application button to submit your application package. 3. It is your responsibility to ensure your responses and appropriate documentation are submitted prior to the closing date. 4. To verify that your application is complete, log into your account and select the job posting for this position. The page will display the status of your application, the documentation received, and any correspondence the Department has sent related to this application. 5. Failure to provide all required documents and information requested by the closing date of this announcement may result in your application not being considered. The complete application package must be submitted by 7:59 PM (ET) on the closing date to receive consideration.

Agency contact information

Email
Crystal.Johnson.ctr@uscp.gov
Address
Office of Human Resources
119 D Street NE
Washington, DC 20510

Next steps

After a review of your application materials is made, you will be notified of your eligibility status. If you are referred to the hiring official, you will receive further notification. If further evaluation or interviews are required, you will be contacted. Please note that if you are not selected for this position, the USCP may not be able to provide specific feedback or disclose the reasons for your disqualification, due to confidentiality and legal considerations related to the hiring process.

U.S. Capitol Police

We protect the legislative process, the symbol of our democracy, the U.S. Capitol, the people who carry out the legislative process, and the millions of visitors who travel here to see democracy in action. Every American who visits the Capitol-as well as visitors from around the world-become part of our protected community. They see the USCP first-hand as the best of America's spirit and diversity. The USCP acts on the world stage every day as a model in security, urban crime prevention, dignitary protection, specialty response capability, and homeland security. We are often the first face that visitors and employees encounter, and we leave a lasting impression that reflects the Legislative Branch and its role in America's democracy.

Agency contact information

Email
Crystal.Johnson.ctr@uscp.gov
Address
Office of Human Resources
119 D Street NE
Washington, DC 20510