Summary
Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
This job is open to
Clarification from the agency
Open to Public
Duties
Responsible for the overall operation and management of Business Operations Division, Recreation Services, direct and indirect operations. This also includes operational oversite with other installations in the region. Manages a diversified staff, programs and activities for direct run businesses including, but not limited to, Stepp Stables, Auto Skills Center, Recreational Shooting Ranges, Recreation Checkout, and other Food Leisure Hospitality Facilities as assigned. Directs personnel, produces and guides budget implementation. Guides the issue of funds, materials and facilities needed to carry out extensive and diverse program development in all service locations on a day to day basis. Conceptualizes new business opportunities and promotes programs and activities to increase patronage while identifying trends in keeping with the needs of the customer and properly supporting MCCS. Plans, organizes and manages workloads, internal procedures and resources to ensure maximum productivity and economic growth. Develops phased deployment schedules for various business operations, monitors and manages the accomplishment of multiple, parallel and concurrent, tasks and functions for the successful accomplishment of deadlines and business infrastructure and operational deployment. Prepares internal office financial plans, related records and reports, and exercises authority on approved budget. Monitors programs on a regular basis and initiates corrective action to ensure support of all operating programs of MCCS. Manages new property resources and provides direction on facility renovations and improvements. Develops long range plans in conjunction with internal operating directives. Makes recommendations, seeks new opportunities and works in coordination with base commanders and other MCCS divisions. Maintains awareness of industry standards and trends while exceeding the needs of the customer.
Requirements
Conditions of Employment
- See Duties and Qualifications
EVALUATIONS:
Qualifications
MAJOR DUTIES CONTINUED: Properly supports MCCS and adheres to moral and welfare of the active-duty military personnel, their dependents, retired personnel and other authorized patrons. Establishes monthly and annual goals by account and ensures these goals are clearly communicated to the staff, internal and external agencies. Manages profit and loss statements to include operating expenses, payroll and overhead. Responsible for the tracking of all sales and business metrics providing necessary reports to the Director, Deputy Director, or representative, as required. Monitors and supervises the complete, accurate and timely submission of all contracted business reporting requirements. Must be alert to substance abuse and take appropriate action. Effectively supports the Marine Corps Equal Employment Opportunity and Sexual Harassment policies, and ensures compliance with fire, safety and other environmental issues and programs. Maintains and enforces security of funds, merchandise, supplies and equipment to preclude or minimize the potential for fraud, waste and abuse. Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Develops and ensures implementation of an activity safety program specific to activity requirements in accordance with the Base Safety Program. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions and follows through with appropriate action. Performs other related duties as assigned.
QUALIFICATIONS: Four years¿ management experience in related field or equivalent working experience in the industry, three years of which should include recreation services experience. A demonstrated ability to communicate orally and in writing. Ability to prepare budgets, analyze market trends/developments and make recommendations and improvements in operating programs. Must have the ability to demonstrate and apply principles as they relate to MCCS divisions and to the customer service environment. Must demonstrate the ability to deal effectively with superiors, subordinates, peers, vendors and the public. Strong organizational skills and the ability to motivate and coordinate others. Ability to seek and create new marketing concepts that will enhance the corporate image and produce additional revenues for the company. Sound judgment and decision making ability is mandatory. Must have strong oral and written communication skills. Demonstrates a willingness to implement and support EEO, Reasonable Accommodations, the standards of the Negotiated Agreement, other employee initiative and safety programs. Must have the ability and experience to deal effectively with military personnel. Must possess the knowledge and the ability to prepare statistical reports.
Must file and initial an annual Confidential Financial Disclosure report (OGE form 450).
Must be able to obtain and retain a Secret clearance as required.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to: • Stability of Federal Civilian Service • People with passion for doing work that matters • Quality of Work Life Balance • Competitive Pay • Comprehensive Benefit Packages • Marine Corps Exchange and Base Facility Privileges
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.
Required Documents
Varies - Review "OTHER INFORMATION"
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
STEP 1 - College Transcript(s) or Education Certificate(s), (REQUIRED IF USING EDUCATION TO QUALIFY) A degree from an accredited college/university may be used to qualify for this position, or in combination with experience, as noted in the minimum qualification section of this announcement. If using education to qualify, you must upload a copy of your college transcript(s), indicating degree conferred, or a copy of your degree as an attachment to your profile under My Job Applications https://careers.usmc-mccs.org to be considered. Applications received without appropriate documentation will be ineligible for consideration. STEP 2 - If prior military, upload a copy of your DD214 Member 4 Copy as an attachment to your profile under My Job Applications https://careers.usmc-mccs.org. Selective Service Registration: If you are a male born after December 31, 1959 and are at least 18 years of age, government employment requires that you must register with the Selective Service System, unless you meet certain exemptions. You must be able to show proof of registration or your exemption, as part of the required suitability background investigation. NOTE: It is the applicant's responsibility to verify that information entered, uploaded, or submitted is received, legible and accurate. HR will not modify applications, resumes, or answers submitted by any applicant. To check the status of your application or to return to a previous or incomplete application, log into your MCCS user account and review your application status. VACANCIES MAY BE FILLED BY METHODS OTHER THAN THE MERIT STAFFING PROGRAM WHEN IT APPEARS THAT THE BEST QUALIFIED PERSON CAN BE OBTAINED FROM OTHER SOURCES.
Next steps
All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.
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