Performance Improvement Officer Job in Washington, DC

Vacancy No. SES-2024-0015 Department Office of the Deputy Secretary of Education
Salary $147,649.00 to $221,900.00 Grade 00 to 00
Perm/Temp Permanent FT/PT Full-time
Open Date 10/11/2024 Close Date 11/1/2024
Job Link Apply Online Who may apply Public
Locations:
Washington, DC


Summary

The Performance Improvement Officer serves as the focal point for integrating policy and priorities for the Department's organizational performance staff and transformation activities, with a particular focus on strategic planning, financial management, acquisition management, information technology, and human capital.   

Duties

The Performance Improvement Officer will be responsible for the following duties and responsibilities:

Represents the Department in contacts with the White House and other organizations and ensures that priorities are communicated throughout the Department and made an integral part of each affected organization’s goals. 

Proposes and effects organizational changes, delegations of authority, reallocations of staff and financial resources to make the necessary changes to transform the Department’s culture.

Oversees the development of long and short-range strategic plan performance goals.  Establishes, in concert with the Secretary, Deputy Secretary, Under Secretary, and other key staff, organizational goals for each principal office; assesses progress; and takes actions to effect changes where goals are not being achieved.

Advises the Secretary and other key staff on approaches and options for decision-making on critical program and management initiatives.  The work involves the most controversial and sensitive matters before the Department and the expert executive level advice, guidance, and support provided to the Secretary and Deputy Secretary have a major impact on the success of Departmental programs.

Coordinates and consults with senior management staff of other agencies and external stakeholders regarding major initiatives, actions accomplished, milestones to be achieved, and significant problems or issues.

Reviews and develops legislative proposals affecting management activities; initiates pilot projects with Department wide impact and effect to improve operations.

Requirements

Conditions of Employment

  • One year probationary period, unless excepted by regulation.
  • U.S. Citizenship.
  • Financial disclosure statement, OGE-278.
  • Relocation expenses will NOT be paid.
  • Must be able to obtain and maintain a Public Trust Security Clearance.

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Qualifications

EXECUTIVE CORE QUALIFICATIONS (ECQs):

Unless you are currently under a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by OPM, you must submit written statements (narrative format) describing accomplishments that would satisfy the ECQs. If you fail to do so, you will be rated as 'ineligible'. You must limit your narrative to two (2) pages per ECQ and your ECQs should not exceed ten (10) pages total. When uploading your ECQs, choose the Supporting Document Type called ECQ.

ECQ 1 - Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ 2 - Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

ECQ 3 - Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

ECQ 4 - Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.

ECQ 5 - Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

To view additional information on the proper preparation of Executive Core Qualification statements available on the Office of Personnel Management's website please click here.

MANDATORY TECHNICAL QUALIFICATIONS (MTQs): All applicants must submit written statements (narrative format) of accomplishments that would satisfy the technical qualification. You must address each technical qualification separately. You must limit your narratives to two (2) pages per technical qualification. When uploading your MTQs, choose the supporting Document Type called MTQ.

MTQ 1: Demonstrated experiences in solving complex problems and utilizing data analysis to lead a strategic approach for developing a culture of continuous improvement in the areas of reliability, process cycle time, cost, quality, and productivity.

MTQ 2: Demonstrated knowledge and experience in establishing goals for an organizational component to assess progress towards overall mission accomplishment. 

MTQ 3: Demonstrated experience in directing the activities of multiple independent teams working towards varied organizational goals, setting standards, and monitoring and reporting outcomes.

When responding to the MTQs and ECQs, you must clearly show that you possess the experience, knowledge, skills and ability to perform the duties of this position by submitting narrative responses in which you detail your experience in each of the ECQs and MTQs.

Your examples should be clear and emphasize your level of responsibilities, scope, and complexity of the programs managed and program accomplishments with results of your actions, policy initiatives and level of contacts.

Applicants who use "see resume" as a response WILL NOT receive consideration for the position.

Current of Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been a political Schedule A, Schedule C, or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office.  Failure to disclose this information could result in disciplinary action or removal from Federal Service.  

Education

Additional information

VETERAN'S PREFERENCE - Veteran's Preference does not apply to the SES.

MOBILITY -  Individuals selected for senior executive positions may be subject to reassignment across geographical, organizational, and functional lines.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.


You may preview questions for this vacancy.

Required Documents

1. Resume: In addition to your written statements addressing the Executive Core Qualifications, the Mandatory Technical Qualifications, and other qualifications as applicable, submit a resume or any other written format you choose to describe your qualifications. Applicants typically provide the following information:

Full name, mailing address, and day email address and evening telephone numbers

Educational information, including the name, city and state of the colleges or universities you attended, as well as the type and year of any degrees received

Information about your paid and non paid work experience related to this position including:

  • Job title (include series and grade if Federal job)
  • Duties and accomplishments
  • Employer's name and address
  • Supervisor's name and phone number (indicate if we may contact your current supervisor)
  • Starting and ending dates of employment (month/year)
  • Information about honors, awards, and special accomplishments

2. MTQ Statement: A narrative statement specifically addressing the mandatory technical qualifications. Each MTQ statement should not exceed two (2) pages.

3. ECQ Statement: A narrative statement specifically addressing each individual ECQ. In lieu of the narrative statement, current career SES members, reinstatement eligibles, and SES Candidate Development Program graduates must provide the documentation in item #5. ECQs should not exceed ten (10) pages total.

4. All current and former career SES members must provide an SF-50, Notification of Personnel Action documenting their status or reinstatement eligibility. Candidates who have successfully completed an Office of Personnel Management approved SES Candidate Development Program must submit a copy of their ECQ certification.

5. All current Federal employees and reinstatement eligible applicants must submit proof of eligibility (i.e., an SF-50, Notification of Personnel Action documenting their status or reinstatement eligibility). 

Documents for Auto-Request: 

  • CDP certification
  • ECQs
  • MTQs
  • Resume
  • SF-50

How to Apply

You must complete an online application package to include the resume, your responses to the MTQs, and your responses to the ECQs. To apply, please select the 'Apply Online' button at the bottom of this announcement. Please note: your online resume may not be a complete application. Be sure to carefully read this announcement to see if additional information is required and how it should be submitted.

Applicants who fail to submit all information and documents (i.e., Resume, MTQs, ECQs and Bar Status) WILL NOT receive consideration for this position.

You have until 11:59 p.m. Eastern Time on the closing date of this announcement to complete the application process.

NOTE: Applications submitted by means other than those described in this vacancy announcement will NOT be considered.

Agency contact information

Carrie O'Neill
Address
EDUCATION-OFFICE OF THE DEPUTY SECRETARY
400 Maryland Avenue, SW
Human Resources Services
Executive Resources Team
Washington, District of Columbia 20202
United States
Learn more about this agency

Next steps

After all application packages have been received, we will review your application to ensure you meet the basic qualification requirements. We will evaluate each applicant who meets the basic qualifications based on the information provided and may interview the best-qualified applicants. After making a tentative job offer, we will conduct a suitability and/or security background investigation. You should expect to hear back on the outcome of your application within 90 days of the closing date of the announcement.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.