Summary
This position serves as the Personal Financial Readiness Specialist for the Fleet and Family Support Center, Commander, Fleet Activities Yokosuka, Japan, and provides a broad range of financial services, including financial education and training, financial counseling, and information and referral services to help the Navy community meet their financial goals.
***ACCESS TO MEDICAL AND DENTAL CARE IN JAPAN IS EXTREMELY LIMITED. Please see Additional Information section below.***
This job is open to
Clarification from the agency
Who May Apply: Who May Apply: SOFA sponsored applicants (current Military Spouse Preference, Family Member Preference, and current Federal employees) currently residing in the Kanto Region area to include SOFA Seeking Applicants.
Duties
MAJOR DUTIES AND RESPONSIBILITIES
Financial Services (50%)
- Support all Fleet and Family Support Programs by serving as the primary resource and subject matter expert for financial-related education and materials and support local commands and area command financial specialists by serving as the primary resource and subject matter expert in tailoring personal financial management information, materials, and education programs to the local area.
- Develop and implement a program of direct counseling assistance to the total military family, providing financial literacy and education and training to individuals and groups on credit management, savings and investments, consumer affairs, debt liquidation, financial counseling, budget counseling, and other financial-related topics.
- Handle and resolve complex client problems, utilizing outside agencies and contacts to assist clients with resolutions.
- Utilize Personal Financial Readiness (PFR) course curricula to conduct training and prepare accompanying resource materials in accordance with the personal and professional training points across the military lifecycle, ensuring only CNIC approved financial educational content and material are used in training and counseling activities.
- Provide nonbiased-financial counseling to military members, and upon request, to entitled military family members and other individuals.
- Handle privacy and confidentiality of all personal identifiable information (PII) provided by the client or encountered during a counseling session in accordance with USN policy.
- Offer military members, civilians, and their family members referrals to approved external or on-installation agencies for cases that exceed the scope of the PFM program, to ensure clients receive specialized assistance and support, as needed.
- Conduct Command Financial Specialist (CFS) training.
- Hold area-wide personal financial management awareness forums to address current command issues, training on new developments, initiatives, or specific topics of interest, and answer questions CFSs may have.
- Conduct informational seminars for area command leaders to provide an introduction and overview of PFM Program services, assistance, and initiatives.
- Support return and reunion (R&R) efforts underway and active Emergency Family Assistance Center (EFAC) events, when necessary
Liaison (30%)
- Serve as the primary point of contact for financial education and counseling services, connecting clients with appropriate resources within the Navy and in the broader community.
- Liaison with financial institutions located on the installation to promote military and family member awareness and use of their personal financial management counseling and information services.
- Assist military members with developing the financial portions of their family care plan and appropriate duty screenings.
- Develop local networks to enhance program delivery.
- Work with Staff Judge Advocate Legal Assistance in managing complex cases involving foreclosures, evictions, garnishment, and repossessions.
- Coordinate and refer clients to authorized local agencies, DON counterparts, and client creditors.
- Collaborate with and provide advice to command leadership and program personnel to leverage insights and coordinate financial readiness programs and services based on policy requirements and unique local area needs.
Program Administration & Evaluation (20%)
- Conduct financial training and transition financial plan reviews for the Transition Assistance Program.
- Maintain and update records, e.g., training attendees, training evaluations, etc., utilizing the Fleet and Family Support Management Information System (FFSMIS) and applicable databases, in a timely and accurate manner.
- Establish and maintain a library or resource center of current financial information and resources (e.g., bankruptcy laws and options, consumer protection laws, money management, etc.) and provide authorized physical or digital materials to service members.
- Maintain local PFM Program certification standards IAW with CNIC FFSP certification standards. Attend DOD, DON, and CNIC financial training conferences, meetings, planning sessions, etc.
- Disseminate pertinent financial management information within the local area via newsletters, emails, and/or social media to inform the local military community of programs and services.
- Conduct thorough reviews of Standard Operating Procedures (SOPs) and service delivery, based on local area needs, to ensure adherence to established policy, confidentiality, and quality assurance guidelines.
- Participate in strategic planning, plan for short- and long-term projects (e.g., initiatives, community training, etc.), and utilize CNIC approved self-assessments, feedback from required quarterly personal financial awareness forums, and various measurement tools to identify trends and utilize resources required to meet organizational needs.
- Perform other duties as assigned.
Requirements
Conditions of Employment
- The incumbent must obtain an Accredited Financial Counselor or other Nationally Accredited Financial Certification, within two years of assignment.
- Must maintain Accredited Financial Counselor education requirement for the duration of employment.
- Possess a baccalaureate degree from an accredited college or a combination of education and
experience that equips them to serve as a personal financial management counselor.
- Submit an initial Financial Disclosure Statement, OGE-450, and annually thereafter.
- Complete a Command Financial Specialist Train the- Trainer course or equivalent training through a CNIC approved entity within 1 year of assignment unless already current in accordance with OPNAVINST, US Navy Personal Financial Management Program.
- Required to obtain and maintain a determination of eligibility for a Secret security clearance of access for the duration of employment which includes a background investigation and credit check.
- May require TDY or deployment to other sites to provide services during crisis and disasters as an extension of the FFSC mass care and crisis response program.
- This position may require the incumbent to work overtime, including weekends or evenings, to meet work requirements.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
- Comprehensive knowledge of a wide range of concepts, principles, and practices covering personal financial management and planning, i.e., financial counseling, budget techniques, credit management, insurance, savings, investment, taxes, relocation, retirement planning, and consumer education, issues, advocacy, and complaint resolution to research, identify, analyze, and solve intense and complex financial problems and train individuals and groups on mandatory financial-related topics.
- Skill in utilizing computer-based training platforms, technological tools, and software applications to deliver training materials, and conduct training and counseling sessions.
- Skill in developing, planning, organizing, conducting, and facilitating formal educational instruction (e.g., workshops, briefings, trainings, etc.) to large groups on a wide range of financial and consumer awareness topics.
- Skill in interviewing individuals to establish the nature of extreme financial concerns and issues, assisting in developing their financial goals and plans and determining appropriate referral services and options.
- Knowledge of management practices and procedures for program development, analysis, planning, and evaluation to support military readiness, retention, and mission accomplishment for personal financial readiness.
- Skill in using verbal and written communication methods and techniques and various computer software, spreadsheets, word processing, and network programs (e.g., Word, Excel, PowerPoint, FFSC databases) to develop, analyze, evaluate, plan, organize, and clearly, concisely, and logically present facts; coordinate with various authorized civilian and military contacts to assist military members and civilian employees with resolving personal financial issues; and collaborate and network with military services and authorized civilian financial agencies on and off the installation.
- Skill in collecting, evaluating, and disseminating information and assessing strengths, weaknesses, and needs of serviced population to establish program goals, objectives, and procedures.
Education
**Must provide a copy of your College Transcripts (showing degree awarded/conferred) when you apply.**
A bachelor's degree or higher from an accredited university or other accredited institution of higher learning in a field such as personal finance; financial planning; financial counseling; consumer science; business administration/business management/business in finance with coursework in personal finance, financial planning financial counseling, or equivalent; or in a major directly related to the position.
OR
An equivalent combination of education and experience sufficient to provide professional personal financial management services. Education must include courses in a field described above, or related field.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants with minimum qualifications will have:
- Three years' specialized experience in providing professional personal financial management services AND
- One of the following
- A bachelor's degree or higher from an accredited university or accredited institution of higher learning in a field such as personal finance; financial planning; financial counseling; consumer science; business administration/business management/business in finance with coursework in personal finance, financial planning financial counseling, or equivalent; or in a major directly related to the position OR
- An equivalent combination of education and experience sufficient to provide professional personal financial management services. Education must include courses in a field described above, or related field.
Applicants who meet minimum qualifications will be further evaluated for:
- Certification as an Accredited Financial Counselor (AFC)
- Experience with developing or implementing a program of direct counseling assistance to military members or their families, such as financial literacy, credit management, savings and investments, consumer affairs, debt liquidation, financial counseling, budget counseling, and financial related topics
- Experience with assisting military members or their families with personal financial management counseling and information services
- Experience with conducting financial training and financial plan reviews
Required Documents
The following documents are required at the time of application:
- Resume
- Proof of education/training: provide a copy of your awarded/conferred college transcript(s), if degree hasn't been conferred provide copy of HS Diploma, GED, or equivalent
- If applicable, proof of certification as an Accredited Financial Counselor (AFC)
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
- If claiming Military Spouse Preference/Family Member Preference or SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
- If claiming Veteran's Preference: provide a copy of your DD-214 (Member 4 copy) and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.
The complete application package must be submitted by 11:59 PM (EST) on 09/24/2024 to receive consideration.To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12540320
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account.Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated.
For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
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