Summary

This position is located in the Signature Programs Office, Center for Learning, Literacy and Engagement, Office of Communications, Outreach and External Relations, Office of the Librarian.

The position description number is 383994.

The salary range reflects the locality pay for the Wash, D.C., Metro area.

The incumbent will work a flextime work schedule.

This is a non-supervisory, bargaining unit position.

Relocation expenses will not be authorized for the person selected under this vacancy.

This job is open to

The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.

Duties

In conjunction with the Director of SPO, contributes to the formulation of a vision and strategic plan for the SPO, including the development of goals and objectives that will enable the SPO to accomplish its mission and bridge the gap between present and future organizational requirements. Actively participates in the planning and budgeting process and assesses performance improvement initiatives. Oversees the broader budget process on behalf of the Director of SPO, as needed.

Works with the Director of SPO to implement organizational decisions and to build systems and infrastructure to enable the Center to build a foundation for success. Participates in strategies for implementing and tracking the priorities and objectives of SPO. Communicates to the Director of SPO and other managers when adjustments or changes in objectives or shifts in priorities have occurred. Assists senior management in developing plans, related strategic outcome statements and evaluating planning priorities in relation to the service unit and/or Library of Congress initiatives. Assists in refining and updating program plans consistent with service unit priorities.

Directs various projects, taking them from original concept to final implementation. Defines project scope and objectives. Develops detailed work plans, schedules, project estimates, resource plans and status reports. Conducts project meetings and is responsible for project tracking and analysis. Manages various contracts in support of CLLE and SPO projects and programs. Ensures that projects have an agreed business case, defined outcomes and a benefits realization plan aligned to the organization’s mission and objectives. Acts as a Contracting Officer’s Representative (COR) for various contracts and is responsible for the successful execution/implementation of the outlined terms.

Performs research and analysis tasks related to complex operational processes and systems of the major programs of SPO. The scope of the assessments may encompass large portions or the entirety of programs, or they may be limited to narrow aspects.

Designs, recommends and develops data-based assessment plans and/or research methodologies that include guidance on the data to be collected and analyzed and the performance targets to be met. Expresses goals in measurable form that will allow assessment of goal achievement. Provides data analysis, data-based assessment and related reports to support the work performed by various specialists, contractors and others. The purpose of this analysis and assessment is to identify strengths and weaknesses in SPO processes.

Assesses and proposes solutions to broad and complex program issues for which previous studies and established management techniques may have proved inadequate. Prepares recommendations for policy to change the way programs are carried out; evaluates the content of new or modified legislation for projected impact upon agency programs and resources; and/or in translating basic legislation into program goals, actions, and services.

Analyzes emerging technology that could be leveraged in support of the business processes and information systems used by CLEE and SPO which include Library of Congress systems and external systems. Makes recommendations for the acquisition and/or implementation of new technology based on market research and emerging trends in the industry.

Manages those in the SPO internships and Junior Fellows program, including selection and placement.

Consults with all levels of management and staff inside and outside of the service unit. Works closely with the Director of SPO, managers and staff to ensure concerns are met. Conducts briefings and presentations to managers and staff inside and outside the Library regarding program matters. Serves on committees, task forces, etc., which have been assigned responsibility for related projects or tasks.

Develops and maintains relationships with internal and external entities. Stays current on issues, practices, and trends in data analysis as it relates to SPO goals and activities. Provides advice and assistance to senior management in identifying the kinds and types of data, measures, and outcomes needed to produce plans in accord with the Library of Congress strategic goals, targets, and priorities.

Independently drafts memos, correspondence, reports, presentation materials and other complex analytical documents. Coordinates with or leads others to integrate analysis and findings into reports and other public presentation documents.

Ensures the strategic objectives conform to measurement standards and provides assistance to senior management in the preparation of the risk assessments and mediation plans, corrective action plans and related reports.

Requirements

Conditions of employment

Conditions of Employment

Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to plan, organize and coordinate projects and programs for a cultural heritage institution.**

Ability to build relationships with diverse external organizations and internal stakeholders to accomplish organizational goals.**

Ability to analyze organizational and operational problems and develop solutions.**

Ability to research, analyze, and gather requirements, and perform analytical studies.**

Ability to communicate in writing.

Ability to exercise judgement and discretion.

Ability to communicate effectively other than in writing.

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.

The Library of Congress is an equal opportunity employer.

Applicants must submit a complete application package that is received by the closing date of this announcement.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

A “Not to Exceed" (NTE) status is used to identify an appointment with a specific ending date. However, the Library has the right to separate a NTE employee at any time due to either performance issues or budget constraints.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

You may preview questions for this vacancy.

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.

Please note, there is no page restriction to your resume, and you are allowed to upload a resume longer than two pages in the resume section within the application process. When the application system prompts, please proceed to the agency site to complete your application.

You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.

Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.

Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.

Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.

Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.

Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.

IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.

Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.

If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.

Agency contact information

Customer Service Center

Phone: 202-707-5620
Fax: 000-000-0000
Email: JobHelp@loc.gov

Address: LIBRARY OF CONGRESS
101 Independence Ave., SE
LM-107
Washington, District of Columbia 20540
United States

Next steps

Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.

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