The Center has openings in its Education Division for two Program Coordinators to serve the Executive Education (EE) and Judicial and Legal Education (JLE) teams, respectively. Under the direction of the designated assistant division director, program coordinators are responsible for the financial, administrative, technological, logistical, and support functions associated with various educational programs that take place in person, online, and in a hybrid format. Program coordinator positions require occasional overnight travel for periods of up to a week at a time, and advance notice is provided when travel is required. The Center does not pay relocation expenses; however, Center employees are reimbursed for all official business trips.
WHO WE ARE:
The Education Division's mission is to improve the administration of justice by providing learning experiences and resources for the federal judicial branch. We are a group of almost 50 experienced professionals who have worked at the FJC for an average of 10 years, ranging from less than one year to as many as 35 years' tenure.
We are organized into six teams, four of which specialize in education for a particular subset of our judiciary audience, such as judges and court attorneys, court executives, supervisors and managers, or probation and pretrial services officers. The work of the fifth team spans all audiences and involves creating multimedia products (such as videos, webinars, podcasts, webcasts, e-learning, and microlearning) in support of our educational objectives. The sixth team provides division-wide administration and hotel logistics. Teams are generally led by assistant division directors. Within each team, some members are educators (i.e., education specialists/attorneys/producers) responsible for managing the educational aspects of our programming, including needs assessment, design, development, and evaluation. Some members work as program coordinators responsible for the administrative, financial, and logistical aspects that underpin all of our educational programs. Program coordinators work with a wide range of internal and external people to see that all programmatic details are handled effectively and efficiently.
Within each team, educators and program coordinators partner to deliver specific programs or educational products, which range from podcasts, webinars, and online resources to in-person, multi-day skill-building seminars and conferences for up to 250 people. We are an agile division that matches deliberative decision making with a fast-paced operational tempo to serve busy, discerning, high-level customers.
We prioritize these seven values:
- Respect-being patient with others' perspectives; honoring others' time, energy, and boundaries, while being aware of our own boundaries; and addressing issues, concerns, and disagreements constructively while practicing self-awareness and accountability.
- Trust-believing in others' reliability and integrity; assuming positive intent while working toward completing shared goals; and building on dependability, accountability, and effective communication.
- Teamwork (Collaboration)-supporting and assisting one another through mutual respect and collective effort toward a common goal.
- Excellence-consistently producing innovative, high-quality, educationally sound work; conducting ourselves with integrity and professionalism.
- Communication-applying emotional intelligence, patience, and awareness of cultural and generational differences; ensuring clear, consistent, timely, and respectful communication; and valuing feedback.
- Health and Wellness-nurturing self-care and the well-being of ourselves and our colleagues; respecting boundaries and fostering mutual support.
- Dependability-being consistently reliable, showing up in all manners, and providing proactive communication when we need support.
We believe people come to the FJC and stay because the mission is vital to our nation, the work is challenging and meaningful, the clients are supportive, and the culture is positive.
WHO YOU ARE:
You are adept at managing logistics for educational events and resources, such as in-person seminars and conferences, online programs, videos, podcasts, and e-learning. You have demonstrated success managing multiple projects from start to finish simultaneously. You enjoy digging into the details, navigating complex processes, and orchestrating the behind-the-scenes work required to make programs go off without a hitch. You understand that the little things make a big difference in how participants experience a learning event, and you have operated-and perhaps even created-systems and processes for making sure that every element comes together properly.
You are highly motivated, and you prioritize clear and frequent communication, close collaboration, timeliness, and service to the judiciary. You collaborate skillfully with multiple internal and external customers to coordinate details and support a program or project's success. You might have worked in a training academy or department within an organization, a college setting, an entity that hosts conferences and events, or a radio or television station. You use technology to manage and execute your work. You are careful and methodical, while also able to distinguish essential details from distractions and shift to a results-focused approach when appropriate. You're comfortable with numbers, detailed processes, and managing the production side of online learning. You demonstrate a strong customer-service orientation, consistently ensuring that participants, faculty, and colleagues receive the support they need in a positive and productive environment.