Summary
As a Program Manager (PSIO Chief) at the GS-0340-15, you will be part of Healthcare and Insurance, Office of Personnel Management. If selected, you will be responsible for the administration of the Postal Service Health Benefits (PSHB) Program, which provides health insurance coverage to approximately 1.7 million individuals, made up of Postal Service employees, Postal Service annuitants, and their eligible family members.
This job is open to
Clarification from the agency
This announcement will be used to fill vacancies through the OPM-Direct Hire Authority for the Office of Healthcare and Insurance (OPM-002) due to a Critical Hiring Need/Severe Shortage of Candidates. Veteran preference and traditional rating/ranking of applicants do not apply. For more information on OPM's authorization of Direct Hire Authority, please visit: https://www.opm.gov/policy-data-oversight/hiring-information/direct-hire-authority/
Duties
- Provides overall leadership for group through planning, organizing, mentoring, and supporting PSIO initiatives, projects, and programs.
- Works collaboratively with OPM and HI management on achieving PSIO goals.
- Oversees, maintains, and is responsible for a portfolio of systems and applications to support the Contracting Group's unique business and data analysis needs.
- Responsible for strategic planning, communicating, procurement activities, and executing programs and projects to support the effective implementation and ongoing management of systems, databases, and other applicable efforts.
- Manages the negotiation and administration of the individual contracts through which health insurance benefits are provided.
- As Program Manager, the incumbent has both program and supervisory responsibilities. The incumbent provides management oversight and control over contracting functions.
- Reviews contract and rate proposals from carriers and underwriters and reviews the conduct of the annual contract negotiations.
- Monitors the performance of the carriers to ensure contract compliance and to identify individual and systematic elements of noncompliance by carrier or underwriter.
- Analyzes and approves subcontracts entered into by the carriers for the provision of contract services.
- Communicates goals and policy initiatives of the Federal government and OPM regarding health insurance, such as cost containment objectives and coverage revisions, and contract administration such as streamlining and performance.
- Identifies needs for program revisions and improvements.
- Oversees budget management, project schedule development and management, contractor management, staffing and resource management and training needs.
- Reviews and updates project performance in relation to goals; monitors quality, timeliness, resource usage and budget; takes corrective actions were applicable.
- Conducts strategic and long-range planning; develops and recommends goals; evaluating project feasibility and making recommendations to senior management as to approaches and techniques.
- Applies program and project management principles for effective oversight of complex, multifaceted, enterprise health and insurance, including Postal, and other benefits programs and projects. Continually plans, reviews, and evaluates group direction and accomplishments, making appropriate adjustments as needed to achieve stated goals.
- Creates and executes project work plans and revises appropriately to meet changing needs and requirements.
- Reviews and edits documentation produced by team and other entities for interdependencies, impacts, and unforeseen consequences on PSIO, HI, and OPM.
Requirements
Conditions of Employment
- Must be a U.S. Citizen or National
- Males born after 12-31-59 must be registered for Selective Service
- Suitable for Federal employment, determined by a background investigation
- May be required to successfully complete a probationary period
- Complete the initial online assessment and USAHire Assessment, if required
- This position is not eligible for inclusion in a bargaining unit
Qualifications
For the GS15: You must have one year of specialized experience comparable in scope and responsibility to the GS-14 grade level in the Federal service (obtained in either the private or public sector), which includes overseeing the administration of a Health Insurance Program and/or providing expert advice and guidance related to the implementation and negotiations of Public or Private Health Insurance Programs, including claims examining and contract negotiations.
You must meet all qualification and eligibility requirements by the closing date of this announcement.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
This job does not have an education qualification requirement.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.
Career Transition Assistance Programs: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information visit: http://www.opm.gov/rif/employee_guides/career_transition.asp.
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Your Resume showing the applicant's name, email address, work schedule, hours worked per week, dates of employment, and duties performed to include pay plan, series, and grade level for relevant federal experience. Your resume must show complete information for each job entry to support minimum qualifications.
- Do not include the following types of information in your resume:
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- Classified or government sensitive information
- Social Security Number (SSN)
- Photos of yourself
- Personal information, such as age, gender, religious affiliation, etc.
- Encrypted and digitally signed documents.
- Other supporting documents:
- Cover Letter, optional
- Career Transition Assistance Program (CTAP)/Interagency Career Transition Assistance Program (ICTAP)Documentation, if applicable (e.g., Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
- If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
Failure to submit any of the above-mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.?
How to Apply
Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:
1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/12391309
Next steps
Once referred, you may be asked to complete a structured interview, written demonstration, and/or fit interview. Deliberate attempts to falsify information may be grounds for not selecting you or for dismissing you from the position/agency during the probationary period.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated. You will receive another notification about the status of your application.
We expect to make a job offer within 40 days after the closing date of the announcement. After making a tentative job offer, we will conduct a suitability/security background investigation.
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