Program Manager (Assessment, Evaluation & Placement Unit)

Court Services and Offender Supervision Agency for DC

Court Services and Offender Supervision Agency for DC Headquarters

Office of Behavioral Interventions

Summary

This position is located in the Court Services and Offender Supervision Agency (CSOSA) for the District of Columbia, within the Office of Behavioral Interventions (OBI), Assessment, Evaluation and Placement Unit (AEPU). The Agency is responsible for working closely with the criminal justice system and community leaders in providing the full range of comprehensive services to support the fair administration of justice, increase public safety, prevent crime, and reduce recidivism.

This job is open to

Clarification from the agency

US Citizens

Duties

Leads and supervises a staff of Supervisory AEP Specialists (at least two) and assessment/contract support staff, and through them directs a workforce performing work at the multiple grade levels. Provides administrative and clinical-program supervision necessary for accomplishing the work of the unit.
Selects, implements, coordinates, monitors, documents, evaluates, and revises screener, assessment, evaluation, and program placement criteria, as approved by the Deputy Associate Director, AEPU.
Develops and manages assessment and evaluation schedules for multiple field locations, including community supervision sites, correctional and detention facilities (e.g., the DC Jail and CTF), and hospital settings. Ensures that the need for re-screens, reassessments, and evaluations is accurately identified, scheduled, and completed in a timely manner. Prioritizes assessments and placements based on risk, consistent with Risk-Need-Responsivity (RNR) principles.
Plans, executes, and reports on original analyses of AEPU program management problems, including assessment instrument fidelity, inter-rater reliability among staff administering actuarial and standardized risk/needs instruments, and quality assurance of DOTS assessments conducted in incarcerated, community, and hospital settings.
Coordinates at the program level with the Clinical Program Manager (Chief Psychologist) on cases requiring both general and sex-offender-specific assessment, to ensure a consistent, non-duplicative approach for shared clients. Does not supervise or direct the work of psychologists, psychometrists, or Sex Offender Treatment Specialists.
Performs the administrative and human resource management functions relative to staff supervised. Establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes workers' performance; demonstrates and conducts work performance critiques; provides informal feedback; and periodically evaluates employee performance.
Oversees the development of Operational Instructions (OIs) governing AEPU assessment programming and provides guidance on policies and OIs that impact AEPU, ICBIU, and OBI operations.
Administers a complex program managing budget, human resources, procurement, and contract administration for AEPU. Participates in developing new plans, schedules, or methods to accommodate changing program requirements.
Participates with the supervisor and primary staff in developing and organizing policies and programs. Identifies objectives based on an analysis of interrelated issues of effectiveness, efficiency, and productivity of substantive mission-oriented programs; determines the approach to achieve objectives; identifies specific steps; and decides on meetings, information, and other input.

Requirements

Conditions of employment

Must be a U.S. Citizen or National
Males born after 12-31-59 must be registered for Selective Service, if applicable
Background security investigation, drug test, and favorable adjudication
May be required to successfully complete a one year Supervisory probationary period (unless already completed).
CSOSA uses E-Verify, if you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
Bargaining Unit Status: Not Eligible
All Federal employees are required to have Federal salary payments directly deposited into a financial institution of their choosing.
This is not a virtual or remote position; you must live within or be willing to relocate within a commutable distance of the duty location which is Washington D.C. (District of Columbia).
This position falls under law enforcement retirement rules. Candidates must be appointed before age 37 unless they currently serve, have previously served in a federal law-enforcement retirement-covered position, or qualify for veteran preference.
The position is Mission Essential. Mission Essential employees must report for, or remain at, work in emergencies; dismissal or closure announcements do not apply to them unless their supervisor instructs otherwise.

Qualifications

You may qualify at the GS-14 level if you possess one year of specialized experience equivalent to the GS-13 level in the Federal service performing work that demonstrates the knowledge, skills, and abilities required for this position. Such experience must include identifying, monitoring, tracking, and analyzing assessment and evaluation outcomes and utilization data to ensure effective management of assessment resources; and applying assessment and evaluation findings to recommend improvements, modifications, or discontinuation of screening tools, assessments, evaluation protocols, and related interventions or programming to enhance program effectiveness and alignment with organizational needs.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Education

Education is not substitutable for specialized experience at this grade level.

Additional information

Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire CompetencyBased Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport.usastaffing.gov/hc/en-us/sections/28980686389652-Reasonable-Accommodation-Information)

If you are an eligible Career Transition Assistance Program (CTAP) or Interagency Career Transition Assistance Program (ICTAP) applicant, you may apply for special selection over other applicants for this position. Individuals who have special priority selection rights under the CTAP or ICTAP must be well qualified for the position. To be well qualified, applicants must satisfy all qualification requirements for the vacant position and meet the mid-level (scoring between 85 and 89) of the rating criteria for all factors or the established cutoff score. CTAP/ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456. Additional information about ICTAP and CTAP eligibility is at: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/.

This vacancy announcement may be used to fill future vacancies for identical positions within the next year.

Only experience and education obtained by the closing date of this announcement will be considered.

You must meet all qualification requirements within 30 days after the closing date of this announcement and before placement in the position.

CSOSA is an Equal Opportunity Employer.

If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Position is Mission Essential and is not subject to administrative dismissal in emergencies based on inclement weather conditions, or other emergency situations, as appropriate. A Mission Essential employee is required to report for, or remain at, work in emergency situations; dismissal or closure announcements do not apply to him/her unless his/her supervisor instructs otherwise.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.

All qualified candidates will be assigned to a quality category. The category assignment is a measure of the degree in which your background matches the competencies required for this position.

Your application will be rated under Category Rating Process and be placed in one of three categories: Best Qualified (highly proficient with an overall comprehensive level of knowledge, skills, and abilities of the job based on a complete review of experience, education and training), Well Qualified (competent in the position with an overall accomplished level of knowledge, skills, and abilities of the job based on a complete review of experience, education and training), or Qualified (an overall basic level of knowledge, skills and abilities of the job based on a complete review of your experience, education and training).

The Category Rating Process does not add veterans' preference points or apply the "rule of three" but protects the rights of Veterans by placing them ahead of non-preference eligibles within each quality category. Veterans' preference eligibles who meet the minimum qualification requirements and who have a compensable connected disability of at least 10 percent will be listed in the highest quality category (except in the case of scientific or professional positions at the GS-09 level or higher).

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Program Evaiuation
Program Management

Your application will be evaluated according to the extent and quality of experience, education, and training. If you meet the basic qualification requirements, your resume, online questionnaire and the documentation you submitted to support your responses will be evaluated against the knowledge, skills, and abilities and the result of the additional assessments required for this position. The assessments measure the critical competencies that are required to successfully perform the job. This evaluation determines which candidates will be referred to the selecting official for consideration.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Required Documents

You must submit a complete Application Package which includes:
-Your responses to the Online Occupational Questionnaire (This is completed automatically during the apply online process).
To apply for this position,
- Your 2 page resume showing work schedule, hours worked per week, dates of employment and duties performed.
- Other supporting documents:
- Cover Letter, optional
- College transcript(s), if qualifying based on education
- Most recent SF-50, "Notification of Personnel Action" showing you are/were in the competitive service and the highest grade or promotion potential held (if applying as a status candidate with current or former Federal Service)
- DD-214, SF-15 Form and VA letter, or certification of expected discharge or release from active duty from Veterans for consideration under Veteran hiring authorities. https://www.usajobs.gov/Veterans.
- Noncompetitive appointment authority documentation, if applicable
- Career Transition Assistance Program/Interagency Career Transition Assistance Program Documentation, if applicable (e.g. Certification of Expected Separation, Reduction-In-Force Separation Notice, or Notice of Proposed Removal; SF-50 that documents the RIF separation action; and most recent performance appraisal.)
If you fail to provide these documents, you will be marked as having an incomplete application package and will not be considered any further.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside about one hour to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Agency contact information

Tanesha Tillman

Phone: 240-858-2334
Email: tanesha.tillman@csosa.gov

Address: CSOSA
800 North Capitol Street NW Suite 701
Washington DC, DC 20002
US

Next steps

Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments.

The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Rehabilitation Act of 1973 as amended.

Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

Program Manager (Assessment, Evaluation & Placement Unit) Job in Washington, DC