Program Manager (Group Manager- Administrative Services)

Clarification from the agency

Open to current permanent FAA employees within ATO.

The Program Manager serves as the Group Manager for the Headquarters Administrative Services Group (ASG). Manages the work of a large, multi-level organization through subordinate managers. Directs the work of subordinate staff and mangers for multiple Administrative Services teams which support the administrative and human capital needs for the Air Traffic Organization (ATO). Possesses a detailed knowledge of budget, human resource management and other administrative policies and procedures, and a comprehensive understanding of the objectives of Management Services (AJG), the ATO and the Federal Aviation Administration (FAA).

Applies a detailed knowledge of the technical aspects of the work that is directed related to assessing administrative processes and workforce planning. Establishes goals and objectives for the administrative services group in alignment with the organization's overall strategy. Coordinates comprehensive assessments of organizational needs, delegating and guiding subordinate managers in developing targeted plans to address workforce gaps, including talent acquisition, and retention strategies. Oversees and ensures the successful delivery and execution of the ATO's Standardized Selection Process (SSP), utilizing the Behavioral-Based Interviewing Model. This includes programmatic leadership on interviewing methodologies, job analyses, and the assessment of competencies, while mentoring staff to achieve high standards in these processes.

Provides strategic workforce planning and analysis to ATO senior leadership and their subordinate managers, ensuring alignment with organizational objectives and assisting in addressing both immediate and long-term workforce needs. Delivers high-quality analysis and statistical data to senior executives to support informed decision-making and strategic planning efforts. Leads and oversees workforce planning, employee development, and organizational effectiveness initiatives, through managing and supporting subordinate managers responsible for implementing these initiatives.

Uses program management principles and practices to develop new programs, ensuring strategic direction, goals and objectives of the organization are met with regards to hiring, budget and attrition. Reviews evaluation methods to assess program strengths and identify areas for improvements. Monitors and reports on program performance to ensure the continuous alignment with goals and objectives. Develops, implements, and enhances quality standards to ensure program deliverables consistently align with organizational goals and exceed required benchmarks. Manages short and long-range planning activities that include multi-year work plans that are the products of subordinate organizational projects/programs.

Develops and executes strategic plans for the organization, coordinates with the Office of Human Resources (AHR) to ensure compliance with policies and regulations to foster a culture of accountability and excellence. Implements and monitors human capital management systems and processes, ensuring that subordinate managers and staff are properly trained and equipped to use these tools effectively. Evaluates and enhances organizational structures, workflows, and communication channels, and collaborates with subordinate managers to identify inefficiencies and implement solutions that drive employee engagement and operational efficiency.

Provides guidance to subordinate managers and employees for preventing and resolving problems without the intervention of higher-level management except where ATO or FAA-wide interests are at stake. Develops and approves solutions to current and anticipated problems which cross organizational lines and disciplines. May participate in developing solutions to FAA-wide problems.

Conditions of employment

• US Citizenship is required.
• Selective Service Registration is required for males born after 12/31/1959.
• Must submit an SF50 (See Required Documents).

Qualifications

To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-J, FG/GS-14/15 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.

Specialized Experience is defined as:

-Experience leading or overseeing workforce planning, employee development, and organizational effectiveness initiatives;

-Experience developing and implementing change management plans to manage and support change initiatives within the program and communicates changes to all stakeholders;

AND

-Experience conducting risk assessments to identify potential obstacles or vulnerabilities across program development and implementation.

You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.

*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*

Applicants may be asked to verify information on your application for employment with the FAA.

**All qualification requirements must be met by the closing date of this vacancy announcement.**

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.

ALL applicants MUST submit the following:

(1) resume with complete work history; and

(2) a copy of your most recent SF-50 (Notification of Personnel Action)

For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.

Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.

Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

Next steps

Additional locations