Summary
The position serves as the Program Manager within Human Resource Management, Office of Compensation, Benefits and Worklife in the Worklife Division, AHB-100. The incumbent provides leadership, direction, technical expertise, analysis, and guidance in providing a wide range of WorkLife support services.
This job is open to
Internal to an agency
Current federal employees of the hiring agency that posted the job announcement.
Clarification from the agency
Open to current permanent FAA employees
Duties
The incumbent directs the work of employees for a number of projects/programs within the organization. The work includes complex projects/programs based on the objectives of the Worklife Division, major subdivision, the LOB/SO, and the FAA. He/She manages the work of large projects/programs through subordinate employees to meet strategic goals of the organization and the FAA. Managerial duties affect employees of the division projects/programs and includes: strategic planning; communicating the organization's vision and objectives; setting priorities; assigning tasks and responsibilities; monitoring and evaluating performance of the division employees; coaching and developing staff and the divisions capabilities; approving leave; and taking or approving corrective/disciplinary actions as appropriate.
He/She supports a variety of functions and activities requiring program and project management of a wide variety of programs including Employee Assistance, Nursing Mothers, Child Care, Telework, Voluntary Leave Transfer, new Voluntary Leave Bank, Student Loan Repayment Program, and new wellness programs in support of the agency's Total Rewards programming. The work activities impact directly on goals and objectives of the major subdivision, the LOB/SO, and the FAA.
Defines, acquires, and allocates budget, staff, and other resources to accomplish objectives for division projects/programs. Manages budget and either reallocates resources among the division projects/programs or acquires additional resources as needed. Applies a detailed knowledge of the technical aspects of the work that is directed; a detailed knowledge of budget, human resource management, and other administrative policies and procedures; and a comprehensive understanding of the objectives of the major subdivision, the LOB/SO, and the FAA. Also applies a thorough understanding of the principles of management and strategic planning, Conducts a variety of studies which includes feasibility, desirability, compatibility, cost benefits effectiveness, and efficiency of HR programs. Coordinates, oversees, and completes special projects. Develop position papers on issues identified and tracks each issue until resolution.
Contacts are routinely internal and external. May represent the major subdivision, LOB/SO, or the FAA externally as a primary point of contact for Worklife policies/procedures or other project/program purposes. Presents briefings to obtain consensus/approval on policies. Applies advanced system thinking skills in order to incorporate a wide variety of perspectives from the various LOBs, Directorates, Customers, and Contractors into sound recommendations. Provides a range of consultation services, advice, and assistance to other AHR offices and customers across the agency, as well as external stakeholder communications.
Work is typically governed by established policies, procedures and mission objectives which leaves room for discretion. The Program Manager performs the following: Lead all policies, procedures, and programs associated with the Worklife programs and services, including implementation of new initiatives such as Voluntary leave bank, student loan repayment program etc. Identify opportunities and strategies to enhance Worklife program offerings and services as a key component of the Agency’s Workforce Transformation initiatives to attract and retain top talent. Supervise, manage and direct Worklife staff on workload priorities and assignments. Build collaborative relationships across the FAA to expand and enhance program services and develop metrics and mechanisms to evaluate programs and services on a regular basis. Review regulations, OPM directives, relevant decisions and rulings or other guidance for impact on Worklife programs and services; determine the degree of Impact on existing programs, practices and procedures; and provide advice to HR leadership.
Requirements
Conditions of employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
Qualifications
To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to the FV-J, FG/GS-14/15 level. This experience is typically related to the line of work of the position to be filled and which has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. To be creditable, specialized experience must have been at least equivalent to the next lower level in the normal line of progression for the occupation in the organization.
Specialized Experience is defined as:
-Experience leading the design and successful implementation of multifaceted employee WorkLife programs, such as childcare services, flexible work schedules, employee assistance programs (EAP), and leave sharing programs
and
-Experience in establishing and utilizing key performance indicators (KPIs) to evaluate the effectiveness of WorkLife programs, conducting comprehensive program evaluations, or presenting detailed outcomes related to utilization, return on investment (ROI), and employee satisfaction to senior leadership.
You should include relevant examples of the specialized experience in your work history. Errors or omissions may impact your rating or may result in you not being considered.
Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.
*Applicants who fail to demonstrate possession of any of the above criteria AND who do not provide the required documentation will receive no further consideration for this position.*
Applicants may be asked to verify information on your application for employment with the FAA.
**All qualification requirements must be met by the closing date of this vacancy announcement.**
Education
Education cannot be substituted for experience.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
This position is covered by the FAA Core Compensation plan. Additional information about Core Compensation is available at: https://www.faa.gov/jobs/working_here/benefits.
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each Managerial Selection Factor.
In lieu of providing a narrative response in the text box listed below each Managerial Selection Factor, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each. Your work history examples should be specific and clearly reflect the highest level of ability. Your answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a human resource specialist as appropriate.
Unless previously completed, the incumbent must satisfactorily complete a 1-year probationary period to remain in this supervisory or managerial position.
Eligible applicants meeting the minimum qualification requirements and/or selective placement factor(s) (SPF) may be further evaluated on the Leadership & Management Dimensions and/or Technical Requirements listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: (1) score order; (2) category grouping; or (3) alphabetical; or (4) priority grouping referred to the selecting official for selection consideration.
Some, all, or none of the applicants may be interviewed.
This Level 6 (High Risk; Public Trust) position requires favorable adjudication of a Background Investigation (BI) background investigation prior to appointment, unless a waiver is obtained.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Required Documents
All applicants must submit the following:
(1) resume with complete work history; and
(2) a copy of your most recent SF-50 (Notification of Personnel Action).
For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf.
Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents.
Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.
If you are an FAA employee, you
MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system
https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Applicants may be required to complete one or multiple assessments as part of the evaluation process. This assessment aims to evaluate the competencies and qualifications essential for the position.
You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.
RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.
Please ensure EACH work history includes ALL of the following information:
Job Title (include series and grade if Federal Job)
- Relevant work experience: should align to the Job Announcement and address all required qualifications and include job title, employer name, start/end dates, number of hours worked per week.
- Education, certification or licensure: If required, education should include school/institution name, completion date, degree type and GPA.
Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies.
Next steps
Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.
For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.
Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.
All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.