Summary
This position is located in the Logistics Services Division, Integrated Support Services Directorate, Chief Operating Officer.
This job is open to
Clarification from the agency
Anyone may apply - By law, employment at most U.S. Government agencies, including the Library of Congress, is limited to U.S. citizens. However, non-citizens may be hired, provided that other legal requirements are met and the Library determines there are no qualified U.S. citizens available for the position.
Duties
The Special Assistant is assigned to a designated division of Integrated Support Services (ISS). The Special Assistant works under the general supervision of the Business Program Manager. The Special Assistant provides assistance and staff support to the associated programs in a wide range of issues related to the management and continuing improvement of those programs, policies and procedures of their assigned division within the ISS Directorate. The incumbent may participate in a variety of analytical and evaluative studies to determine their actual and potential impact in achieving desired objectives. As assigned, the incumbent convenes special projects based on anticipated need, program growth or change. Applies state-of-the-art management techniques that focus on providing recommended solutions to organizational problems and solutions for improving service, quality, effectiveness, and efficiency. Key elements of this position are customer focus and service tactfulness, courtesy and follow-through. This is a confidential position, working in-step with their division supervisor on all division activities.
Assists in the resolution of complex-program or administrative issues. Makes recommendations for and coordinates resolutions. Collects data as assigned and develops a variety of electronic documentary materials including charts, advance spreadsheets and other documents related to the assessment and improvement of management and planning operations within their assigned division. Participates in immediate and long range planning to assure that goals and objectives are properly defined and implemented.
Assists in drafting the Annual Management Plan and Annual Report. Coordinates development of requirements for major control programs. Maintains a well-established records management program. Aspects of the program include a centralized records function and standard handling/retention procedures. Develops tools promoting effective coordination of the records management program. Conducts surveys of training needs for their assigned division in planned, systematic studies to determine the immediate and long'--range needs for a variety of occupations, and submits recommendations to their supervisor.
Coordinates development of the annual division-wide training and travel plan in concert with the organization's current or planned business processes. Tracks the annual training and travel plans, follows-up with supervisors and staff to ensure that required actions are taken; revises the plans as necessary during the year. \ Has constant contact with Library of Congress staff, managers, and officials at all levels of authority that provides numerous opportunities to demonstrate a very high level of competence in applying extremely well developed skills and techniques of effective written communication. Drafts, edits, and completes in final form complex memorandums, difficult reports and papers, and other very challenging original written products.
Performs other related duties as assigned.
The position description number for this position is 320257.
The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area.
The incumbent of this position will work a flextime work schedule.
This is a non-supervisory, non-bargaining unit position.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Requirements
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Ability to Problem Solve and Make Recommendations Related to Administrative and Program Needs. **
Ability to Serve as a Liaison and Interact Collaboratively with Others. **
Ability to use and manipulate computer systems and software applications. **
Ability to plan, prioritize, organize, and perform duties and tasks. **
Ability to communicate in writing.
Ability to Exercise Initiative, Good Judgment and Discretion.
Ability to communicate effectively other than in writing.
Education
There are no education requirements for this posting.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section 8.5, at: Merit Selection Plan
You may preview questions for this vacancy.
Required Documents
Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
How to Apply
Please carefully follow all instructions under the How to Apply tab to ensure you are considered for the position.
You are required to apply online for this announcement. We are unable to accept mailed or emailed documents. You must complete the entire application process, including submission of all documents BEFORE this announcement closes. To do so, complete the following steps.
Step 1: If you do not already have one, create a resume on USAJOBS. Although you must enter your Social Security Number for USAJOBS, this information will not be provided to the Library of Congress.
Step 2: Review the Job Announcement. We recommend you go to the end of the Qualification and Evaluation section of the job announcement to preview the online questions that you will answer in Step 4. You may wish to customize your USAJOBS resume to ensure that it supports your responses to these questions.
Step 3: Click on the "APPLY ONLINE" button to the right of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the Hiring Management website to complete the application process. If this is your first time in Hiring Management, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to our account for future announcements.
Step 4: Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Answer all questions honestly and thoroughly.
Step 5: Hiring Management offers three options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement.
(1) You may select a document that you have already uploaded to USAJOBS for a previous announcement.
(2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
IMPORTANT NOTE: If you have multiple documents of the same kind, e.g. 2 undergraduate transcripts from different schools or 2 SF-50s, etc., be sure that they are all in the same file on your computer or in your USAJOBS profile before uploading them. If you try uploading them individually, only the last one sent will be visible in our system. If you have any questions about this information, please contact the person on this announcement BEFORE the closing date.
Step 6: Click on "Finish" after you have completed your application. Once you have submitted your application, you can check your status online through your Hiring Management or MY USAJOBS account. Your complete online application and any required supplemental documentation (e.g., SF-50, etc.) must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of the announcement. It is your responsibility to ensure that all documents are received on time and that the materials are readable. Failure to do so will result in your application being excluded from consideration for this announcement.
If you are experiencing any technical difficulty with the online process, you MUST CONTACT THE POINT OF CONTACT FOR THIS ANNOUNCEMENT BEFORE THE CLOSING DATE. For all technical issues please contact jobhelp@loc.gov , no later than 4:30pm EST of the Closing Date. REQUESTS FOR EXTENSIONS WILL NOT BE GRANTED.
Next steps
Please review our evaluation process under Evaluation. You may check the status of your application for this position at any time by logging onto the USAJOBS "My USAJOBS" tab and clicking on "My Applications." You will receive final notification via e-mail when the vacancy has been filled.