You will be evaluated for this job based on how well you meet the qualifications above.
Applications will be reviewed once the vacancy announcement closes. We use a multi-step process to review and evaluate applicants:
1. Eligibility and Minimum Qualifications
We will review your submitted resume and documents to determine if you meet the eligibility and minimum qualification requirements, including any required education, experience, and/or selective placement factors. You will be rated as ineligible if you are outside of the area of consideration (i.e., who may apply) or your application is missing any required documents. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated or falsified your qualifications, education, eligibility claims, and/or experience, this is cause for disqualification. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility. You will be rated as not qualified if you do not possess the minimum qualification requirements.
2. Rating and Ranking
If you are found to meet both the eligibility and minimum qualification requirements, we will assess the quality of your experience and the extent to which you possess the required experience by comparing your submitted resume and documents against your responses to the occupational questionnaire and the specialized experience at the grade level(s) for which you are applying. The occupational questionnaire is the list of questions in the automated system that you will have an opportunity to answer once you apply for the position. Based on the outcome of this evaluation, you will be assigned a numerical score (out of 100 possible). If your responses to the occupational questionnaire are not substantiated by your submitted resume, you may be disqualified from receiving further consideration.
3. Referral and Selection
If you are found to be amongst the most highly qualified applicants, you will be referred to the selecting official. As part of the assessment and selection process, the selecting official may invite you to participate in a structured interview, check your references, and/or request that you submit a writing sample or complete a written assessment or exercise to further evaluate your qualifications for this position.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
- Customer Service
- Decision Making
- Project Management
- Teaching Others
- Writing
You may preview the questionnaire for this vacancy here: https://apply.usastaffing.gov/ViewQuestionnaire/12591265