Program Support Assistant (Security/Human Resources) Job in Sasebo Naval Base, Japan

Vacancy No. FFR24-1030 Department Commander, Navy Installations
Salary $19.50 to $21.50 Grade 3 to 3
Perm/Temp Permanent FT/PT Full-time
Open Date 10/2/2024 Close Date 10/16/2024
Job Link Apply Online Who may apply Public
Locations:
Sasebo Naval Base, Japan


Job Description (Please follow all instructions carefully)

Summary

The incumbent processes formal background check documentation for security suitability determinations. Also, performs human resources and administrative support functions requiring knowledge of civilian human resources functions and processes for all employees assigned to the Fleet Readiness Department.

This job is open to

Clarification from the agency

WHO MAY APPLY: Applicants with SOFA Sponsorship ONLY. This includes applicants with current Military Spouse Preference, Family member preference, and current CNIC employees within the local commuting area.

Duties

Security duties:
- Initiates Background Check Questionnaires to determine suitability in Electronic Questionnaire for Investigations Processing (EQIP) via the NP2 portal and works with applicant to review for completeness.
- Processes background investigations questionnaire of all non-appropriated fund employees and contractors before submitting to region for final review and release.- Reviews paperwork for proper completion and identifies any errors or missing data prior to approving for entry into the electronic background check system (EQIP).
- Accesses and uploads all required forms to CNIC Central Suitability Office (CSO) Information Technology (IT) Solution for applicants going through the background investigation process for childcare.
- Contacts the Region Security Specialist to determine if an applicable Background Investigation is on file and if so, requests the date and results of the most current investigation on file.
- Works with Region Security Specialist to determine what unique investigation requirements exist for individuals based on each applicant's unique circumstances to include individual state requirements so that a complete background investigation package can be compiled.
- Sends queries to military installations for possible security or other adverse information (e.g., drugs, alcohol, etc.).
- Works between applicant and CNRJ N9 Security Specialist to complete all required paperwork for each applicant's unique background investigation requirements.

Human Resources duties:
- Assist with processes the full range of personnel actions for craft and trade and pay band NAF employees covering a variety of occupations.
-Examines request for personnel actions, verifies all entries by performing a procedural and technical review of proposed actions to ensure correctness of entries and cited authority.
-Processes new appointments.
-Interviews employees to obtain data to complete appointment forms or instructs employees in completing forms (e.g., life insurance, health benefits registration, designation of beneficiary, tax certificates, etc.).
- Processes Requests for Personnel Actions (SF-52s). Ensures supporting documents are complete and attached to SF-52 (e.g., job descriptions, set of duties, etc.).
-Provides assistance to customers on applicable procedures, instructions, and regulations. Monitors status on pending actions. Provides information on status of personnel actions to operating officials.
- Conducts new employee orientation. Provides brochures (e.g., health/life insurance, standards of conduct, EEO, etc.) and explains retirement provisions, hours of work, leave accrual, health and life insurance options, and locations of local facilities.
-Answers employee questions. Ensures benefit enrollments are completed timely and accurately and contain necessary certifications. Assists new employees in completing required appointment forms (e.g., Designation of Beneficiary, W-4, etc.).
- Gathers background information on issues, researches current policy as it relates to the issue, and determines related trends that may impact on the issue at hand. Makes recommendation of necessary action based on research. Expedites flow of information and communications.
- Provides information on vacancy announcements to CNIC employees and outside applicants. Distributes Vacancy Announcements by mail or E-mail within area of consideration.
- Receives visitors and telephone calls; tactfully obtains information about purpose of call or visit; determines if matter can be handled personally, referred to another individual or office, or if it requires supervisor's attention. Exercises discretion in determining whether visitor or caller is entitled to receive requested information.
- Sets up and maintains databases, spreadsheets and centralized files. Maintains files consisting of reports, letters, notices and instructions.
-Types a variety of materials from rough draft or clean copy ensuring correct formatting, spelling, punctuation, arrangement, and spacing of material.
- Protects sensitive and/or private information as identified by the Privacy Act of 1994 as amended.
- Advises and ensures all employees have up to date Individual Development Plans in place.
- Prepares in-house correspondence, creates forms, types letters, runs reports, etc.
- Drives to various offices on the base to assist with HR, security, and administrative functions on a routine basis.

Requirements

Conditions of Employment

  • This is a Non-Critical Sensitive Position that requires the occupant to be able to obtain and maintain a Secret Security Clearance (Must be a US Citizen to obtain clearance)
  • Work is primarily sedentary. Some walking, standing, bending and carrying of light items such as papers and files is required.
  • Occasional travel of less than 20% may be required.

Qualifications

Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.

A qualified candidate will possess the following:

- Knowledge of personnel security procedures. (Applicable knowledge could include experience processing security clearances, conducting background checks, in-processing or out-briefing personnel, security inspections or investigations, access control, familiarity with NACI procedures, etc.)
- Knowledge of an extensive body of personnel processing rules, regulations, procedures or operations.
- Knowledge of office filing arrangement and the purpose and content of documents in the files.
- Knowledge of personnel and staffing standardized rules, procedures terminology, or requirements related to personnel action processing activities and skill in applying these knowledges to work situations.
- Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook).
- Skill in fact finding and researching files to find relevant information and to logically organize and report on collected information.
- Skill in oral expression to explain processes and procedural matters and provide basic program information.
- Ability to file and retrieve information and maintain suspense records in accordance with office filing procedures.
- Ability to make sound decisions, resolve problems or discrepancies based on knowledge of personnel processing rules, regulations and procedures.
- Ability to type, use a typewriter and computer in order to prepare spreadsheets, reports, etc.
- Ability to develop and effectively deliver presentations and/or training.
- Ability to communicate effectively both orally and in writing.

Education

When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of the application package.

Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States. Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.

All substitutions of education for experience will be made in accordance with OPM approved qualification standards. To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required. All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.

*** If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s). Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. ***

For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html

Additional information

  • Direct Deposit of Pay is required.
  • Employees (and family members) who require medical or dental care in the overseas location will be responsible for obtaining and paying for such care. Access for civilian employees and their families to military medical and dental treatment facilities is on a space-available and reimbursable basis only.
  • All candidates must reside within the commuting area.
  • Recruitment/Relocation Incentives Offered: No

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be screened for the following minimum qualifications:

  • 2 years of progressively responsible clerical, office, or other work that indicates ability to acquire the particular knowledge and skills needed to perform the duties of the position to be filled.
OR
  • One year of NF-2/GS-04 equivalent specialized experience that equipped the applicant with the particular knowledge, skills and abilities to perform successfully the duties of the position.
Applicants who meet the minimum qualifications will be further evaluated for:
  • Knowledge of Human Resources procedures or operations
  • Experience in Office procedures and Customer Service
  • Knowledge of Federal Investigation Initiation and electronic 85/86 completion procedures
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.

Required Documents

The following documents are required at the time of application:

  • Resume
  • If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation
  • If claiming Family Member Preference: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian)
  • If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.)
  • If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.The complete application package must be submitted by 11:59 PM (EST) on 10/16/2024 to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12564575It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.

Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/statusDON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.

Agency contact information

CNRJ NAF Human Resources
Address
Commander, Fleet Activities Sasebo
CNRJ NAF HRO (N941)
PSC 473 Box 12
FPO, AP 96349-0001
US
Learn more about this agency

Next steps

Please ensure that your resume and supporting documents contains all the information requested in the vacancy announcement. If your resume and supporting documents do not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.

All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement cut-off date. Please note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.