Summary
The position is located in the DoD Medical Operations Patient Administration, Directorate for Resources Management located at the Captain James A. Lovell Federal Health Care Center in North Chicago, IL. The primary purpose of the Program Support Assistant is to provide coordination, administration and Limited Duty program information to Active Duty Service members, facility staff, local and remote commands and military personnel support offices.
This job is open to
Clarification from the agency
ALL US CITIZENS
DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.
Duties
Duties and responsibilities include, but are not limited to:
- Receives medical provider recommendations for LIMDU and ensures proper routing and signatures on all LIMDU forms.
- Counsels in person all Service members referred to LIMDU by FHCC providers, explains program requirements, military personnel actions that will occur upon entering/ending LIMDU status and procedures for making follow-on appointments to all members referred to LIMDU.
- Prepares and submits standard Naval messages to the local Personnel Detachment (PSD), DUPERS and/or U,S, Marine Corps Headquarters (MCHQ) placing and removing members from LIMDU status. Tracks and provides reports on the status of all Navy andMarine Corps LIMDU personnel In AOR.
- Reviews all recommendations for LIMDU with emphasis on the probalillity of the Service member's ability to return to full duty.
- Assists primary care providers with placing and appointing referrals for specialty services for members who may need to exceed one period of LIMDU.
- Assists Service members with follow-on appointments with providers to assess fitness for return to duty.
- Provides LIMDU program information to all FHCC Providers, Service members, local and/ or remote commands.
- Provides guidance and interpretations of regulatory requirements to FHCC providers.
- Serves as the Deployability Coordinator for any FHCC Active Duty Service members placed in a LIMDU status.
- Chairs monthly meetings with local command, medical liasions, and remote command medical representatives.
- Conducts annual LIMDU training session open to all FHCC providers.
Work Schedule: Monday-Friday, 0730-1600
Telework: Not Available
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Asstistant (OA) /PD06340O
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to background/security investigation
- Selected applicants will be required to complete an online onboarding process
- Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
- Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.
Qualifications
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 05/03/2024.
You may qualify based on your experience as described below:
- Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: provide coordination, administration and program information to applicable personnel, ensure procedures and regulations are managed and executed accordingly, tracking and reporting, subject matter expert for policies, procedures and regulations of program.
You will be rated on the following Competencies for this position:
- Attention to Detail
- Customer Service (Clerical/Technical)
- Organizational Awareness
- Planning and Evaluating
- Self-Management
- Technical Competence
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.
Physical Requirements: The work is sedentary in nature and predominantly involves significant time (4 or more hours daily) of office automation tasks; Incumbent will be required to walk to various clinics several times daily (usually at least two). Incumbent works within a healthcare facility and limited risks to contagious illness exist. Immunity to common infectious diseases may be screened and immunizations may be provided if required.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
Education
There is no educational substitution at this grade level.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in the order in which they were received.
Required Documents
Documents Accepted:
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- License
- Other (1)
- PCS Orders
- Performance Appraisal
- Professional Certification
- Resume
- Separation Notice (RIF)
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
Documents Required:
Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
Applications are accepted online. Applying online will allow you to review and track the status of your application.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
All applicants are encouraged to apply online.
To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 05/03/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12389088.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Next steps
After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.
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