Duties
Under supervision, drafts various documents, including correspondence, memos, promotional materials, announcements, presentations, informational materials, forms, brochures, flyers, press releases and social media content. Prepares these materials for both print and electronic distribution where applicable. Regularly reviews and updates marketing materials and researches and makes routine corrections.
Assists in the development of marketing, publicity, and promotional materials, outreach activities and campaigns to ensure effective communications of National Library Service for the Blind and Print Disable (NLS) programs and services. Markets NLS programs and services using appropriate print and electronic resources. Assists in developing, coordinating, and conducting outreach programs including orientations, tours, and presentations about NLS. Works on various components of outreach campaigns including messaging, collateral development and analytics.
Resolves routine issues and works to resolve problems when outreach goals are not met. Works to develop and maintain personal contacts, as directed by the Head of Communications and Outreach (COS), with stakeholder groups to provide information about NLS, its mission and services, and promote the use of NLS services.
Assists in the development and implementation of plans designed to enhance the relationships with various internal and external stakeholders, to increase understanding of NLS services, and to increase effectiveness in communicating program goals priorities and areas of concern. The incumbent adheres to agency policy and regulations when disseminating information. However, they can independently exercise appropriate judgement when specific guidelines are not applicable.
Researches, prepares, gathers, organizes, or distributes written and electronic materials and data to various internal and external stakeholders to help ensure that program objectives and communications are accomplished. Arranges for and organizes clerical staff assistance or obtains services, supplies, or information from other NLS offices.
Provides detailed logistical support for programs and outreach campaigns including, but not limited to preparing collateral materials for outreach events, developing lists of contacts for outreach, coordinating clerical staff assistance, staffing education and outreach events, entering data and assisting with the purchase of related materials. Performs logistical planning activities for a wide range of programs and events for both internal and external stakeholders. Assists in identifying necessary logistical requirements and makes assigned logistical arrangements. Assist in scheduling and coordinating meeting places, room set up, assembly of equipment, and other tasks as necessary.
Assists in developing program checklist to ensure all requirements are met. Develops schedules and agendas for various events and meetings. Assists in identifying and implementing new technologies, including web based tools, to support NLS programs and outreach. Provides feedback in setting program support deadlines and ensures that they are met. Plans and conducts pre-and post-event meetings.
Compiles, maintains, and analyzes basic program statistics. Assists in the development of various NLS programs, outreach campaigns and activities. Based on evaluations, makes appropriate recommendations to the Head of COS for potential changes in programming and outreach. Under the supervision of the Head of COS, informs others within NLS about trending topics, issues, and opportunities for additional outreach.
Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement.
Requirements
Conditions of employment
Conditions of Employment
Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment.
Qualifications
Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.
Knowledge of marketing principles and techniques for creating, producing, and distributing informational and promotional materials.**
Ability to perform client services and outreach activities.**
Ability to communicate in writing.**
Ability to apply the basic principles, concepts, and methodologies of events planning.
Ability to interact collaboratively with others, exercising judgment and discretion.
Ability to plan, organize and execute work.
Ability to communicate effectively other than in writing.
Additional information
Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade.
The Library of Congress is an equal opportunity employer.
Applicants must submit a complete application package that is received by the closing date of this announcement.
Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see:Vetting Process
This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.
Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.
The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.
Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. Probationary periods served at other Federal agencies do not count toward this requirement.
The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.
Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.
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