Public Utilities Specialist (Administration) (Recent Graduate) Job in Portland, OR

Vacancy No. 25-BPA-42804-12577430-RG Department Bonneville Power Administration
Salary $52,734.00 to $68,556.00 Grade 7 to 7
Perm/Temp Permanent FT/PT Full-time
Open Date 10/18/2024 Close Date 10/28/2024
Job Link Apply Online Who may apply Public
Locations:
Portland, OR


Summary

This position is part of the Bonneville Power Administration, Department of Energy. As a Public Utilities Specialist (Administration) (Recent Graduate), you will be perform as a developmental Systems Support Administrator, responsible for managing the Customer Contract Management (CCM) System, Customer Data Management (CDM) System, and Customer Portal (CP).

This job is open to

Clarification from the agency

Recent Graduates; All U.S. Citizens, Nationals, and Foreign Nationals who meet both Immigration Laws and Annual Appropriations Laws.

Duties

As a Public Utilities Specialist (Administration), you will:

  • Receive intensive formal and on-the-job instruction and training.
  • Assist higher-level specialists, or work as a team member and participate in various types of work.
  • Assist in filing documents in accordance with our records management procedures and filing structure.
  • Maintain security and confidentiality of information.
  • Present, explain, and defend controversial issues.
  • Assist with authentication by scanning files, uploading files/data, and entering the correct contract data into the system.

Requirements

Conditions of Employment

  • Must be a U.S. Citizen or National.
  • This employer participates in the e-Verify program.
  • Males born after 12/31/1959 must be registered for Selective Service.
  • Suitable for Federal employment, as determined by a background investigation.
  • A 1-year trial period is required.
  • Must be in good academic standing.
  • A Pathways Recent Graduate Participant Agreement is required.
To be eligible for the Recent Graduate program you must be a:
  • Recent graduate who has completed, within the previous 2-years, a qualifying associate's, bachelor's, master's, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution. -OR-
  • Student who within 9-months of the closing date of this announcement will meet the education requirements and will graduate with a qualifying associate, bachelors, masters, professional, doctorate, vocational or technical degree or certificate from a qualifying educational institution. A student may not be appointed to a position until they have graduated. -OR-
  • Preference eligible veteran who was precluded from applying due to their military service obligation begin their 2-year eligibility period upon release or discharge from active duty. Eligibility for these veterans cannot exceed 6-years after degree or certificate completion.
CONVERSION REQUIREMENTS: Pathways Recent Graduates are converted to a term or permanent position upon program completion. This is not automatic nor guaranteed. Conversion is at the discretion of the hiring manager and employing office.To be eligible for conversion to permanent or term position, a Recent Graduate must:
  1. Be a U.S. citizen;
  2. Successful completion of 1-year of continuous service;
  3. Complete all training and development requirements within the 1-year appointment period;
  4. Demonstrate successful job performance;
  5. Meet the OPM qualification standards for the position to which converted;
  6. Receive a recommendation for conversion from the first-level supervisor; and
  7. Meet agency-specific requirements, as specified in the Participant Agreement.
  • A Recent Graduate may be converted to the highest General Schedule grade level qualified for at time of conversion.

Qualifications

SPECIALIZED EXPERIENCE REQUIREMENTS:

GS-07: A qualified candidate's online application and resume must demonstrate at least one year of specialized experience equivalent to the next lower grade level (GS-05) in the Federal service.

Specialized Experience for this position is defined as: Experience in assisting with analyzing process requirements to resolve customer issues and implementing findings and recommendations.

You may substitute education for specialized experience as follows:

-OR-
  • Combination of education and experience as described above. Less than one year of specialized experience may be combined with completed graduate education.

"Experience" refers to paid and unpaid experience. Examples of qualifying unpaid experience may include: volunteer work done through National Service programs (such as Peace Corps and AmeriCorps); as well as work for other community-based philanthropic and social organizations. Volunteer work helps build critical competencies, knowledge, and skills; and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must meet all qualifications and eligibility requirements by the closing date of this announcement.

Education

Must submit transcripts with your application for proof of education and degree conferred date.

DO NOT email or mail in any of your application documents.

Documents will not be accepted outside of the online application system.

Education must be obtained from an accredited institution recognized by the U.S. Department of Education.

Foreign education must be reviewed by an organization recognized by the U.S. Department of Education.

For special instructions pertaining to foreign education and a list of organizations that can evaluate foreign education, see the Department of Education website.

Additional information

About the Position - Portland
This position is located in Portland, OR which boasts huge spans of amazing trees, foliage, landscape, and everywhere you look you can appreciate beautiful greenery! It is known as the most bike-friendly city in America, has a train system that greets you at the airport spanning across the city, and is home to the Portland International Rose Garden, the oldest in the country! Portland is the one place where you will find lively festivals, energetic music, mouthwatering food, and for you basketball fans, the Portland Trail Blazers are a 7 minute walk from the HQs building! There is always something new to experience in this eco-friendly town! All males born after December 31st 1959 must abide by laws regarding Selective Service registration. To learn more about this law, visit the Selective Service web page, Who Must Register. If you are not registered and don't have an approved exemption, you will not be eligible for employment with the Federal government.

Many positions require successful completion of a background investigation.When you apply you will be asked a series of questions to determine your eligibility for employment and your qualification for this position specifically. You must answer all of these questions completely and truthfully.A preliminary background check must be completed before a new employee can begin work. Current Federal employees or other individuals with an existing completed background investigation may not be required to undergo another background check.

EEO Policy: http://www.usajobs.gov/eeo
Reasonable Accommodation Policy: http://www.usajobs.gov/raps
Veterans Information: http://www.usajobs.gov/vi
Telework: www.telework.gov
Selective Service Registration: http://www.sss.gov/

BPA strives to ensure a safe, positive, inclusive work environment, supported by Leadership Behaviors. For more information on Leadership Behaviors visit: www.bpa.gov/goto/LeadershipBehaviors

We also understand the importance of work/life balance and offer a variety of programs and policies designed to create more flexible, responsive work environments supportive of commitments to community, home and family members. BPA also supports employees' overall wellness through its Be Well program, which helps employees adopt healthier lifestyles and feel better about their work/life balance. The program supports five key areas of life: career, community, financial, physical and social.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications. If you are minimally qualified for this job, your responses to the self-assessment questions (True/False, Yes/ No, Multiple Choice questions) will be evaluated and you will be placed into one of three pre-defined quality categories under Category Rating procedures. These categories are "Best Qualified", "Well Qualified", and "Qualified. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

  • Attention to Detail
  • Customer Service
  • Database Management Systems


Application of Veterans' Preference: If you are a preference eligible candidate, you will be listed at the top of whichever quality category your rating places you in. CP/CPS veterans are placed at the top of the highest category for all positions except professional and scientific positions at GS-9 and higher.

You must meet all qualifications and eligibility requirements by the closing date ( 10/28/2024) of this announcement.

To preview the Assessment Questionnaire, click https://apply.usastaffing.gov/ViewQuestionnaire/12577430

Required Documents

To apply for this position, you MUST provide a complete application package which includes:

  • Your RESUME showing all relevant work experience (paid and unpaid) including: duties performed; full name and address of the each employer; start and end dates (month/day/year); work schedule (part-time, full-time, number of hours if intermittent); salary; and any completed education and training (program title, subject area, number of hours completed, and completion date).
  • Cover Letter, optional, expressing additional information not covered in your resume.
  • Transcripts, this position haseducational requirements, you must submit a copy of your transcripts. Unofficial transcripts or any report listing institution, course title, credits earned (semester or quarter hour) and final grade is acceptable. It is your responsibility to provide adequate proof that you meet the educational requirements.
  • Veterans' Preference documentation,if applicable, DD-214 Member Copy 4 showing type of discharge/character of service; current active duty members- certification of expected discharge or release from active duty under honorable conditions dated within 120 days; SF-15 Form and related documentation; VA letter. For more information visit the USAJOBS Help Center & OPM CHCOC website for VOW information.
  • Career Transition Assistance Program (CTAP) & Reemployment, if you are a DOE Excepted Service displaced federal employee, from a Pathways appointment, or believe you have reemployment rights at DOE based on a compensable injury, you must reach out to the agency contact listed in this announcement prior to the close date for guidance on how to receive consideration.
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. A complete application package must be submitted by 11:59 PM (EST) on the announcement closing date to receive consideration.

The application process is as follows:

  1. You must have a login.gov account to sign into USAJOBS: https://www.usajobs.gov/Help/how-to/account/.
  2. To begin the application process in USAJOBS, click the Apply Online button.
  3. Answer the questions presented in the application and attach all required and supporting documentation.
  4. You must click the Submit Application button prior to 11:59 pm (ET) on the announcement closing date.
You may update your application, including supporting documentation, at any time during the announcement open period by returning to your USAJOBS account, select Update Application: https://my.usajobs.gov/Account/Login. This option will no longer be available once the announcement has closed.

To verify the status of your application, during and after the announcement open period, log into your USAJOBS account; applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each application status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.

If you need help with login.gov or USAJOBS (e.g., account access, Resume Builder) visit the USAJOBS Help Center: https://www.usajobs.gov/Help/

If you experience difficulty applying on USAJOBS, after clicking the Apply Online button, or you are experiencing a significant hardship hindering your ability to apply online, the Agency Contact listed in the announcement can assist you during normal business hours. If you receive any system error messages, take screenshots if possible, to aid technical support.

Agency contact information

Leeann McGlothin
Address
Bonneville Power Administration
P.O. Box 3621
Portland, OR 97208
US
Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. The status of your application will be updated in USAJOBS as it is evaluated.

You can check the status by logging into USAJOBS. You may also sign up to receive automatic emails anytime the status of your application changes by logging into your USAJobs Account and editing the Notification Settings.

You will be contacted directly if an interview is required.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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