In order to qualify for this position, resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education (
http://www.ed.gov/admins/finaid/accred/). Applicants qualifying based on education, time in grade, credentials, certification, training and/or module completion
MUST provide proof of education, personnel action or SFS0, credentials, statement of service, certification, training and/or module completion at the time of resume submission. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Bachelor's degree in related field or equivalent experience plus 2 years specialized subject matter experience directly related to performance and/or service improvement such as customer service/relations, performance management, facilitator certification (train-the-trainer), team building, process improvement, organizational behavior, or change management. Must have comprehensive knowledge of FFR organization and mission.
It is highly desirable the incumbent have a broad knowledge of key Navy FFR/(N9) activity regulations, policies, principles, procedures and methods in order to effectively develop and maintain workforce development programs and activities. Ability to interpret instructions, directives and correspondence to apply them to specific situations, and be able to identify and analyze problems and select solutions and alternatives. Ability to efficiently and effectively carry out new and continuing performance improvement programs and special projects through appropriate application of principles, concepts and techniques to meet the specific needs of management and employees. Skilled in oral personal and interpersonal communication and possess superior written communication skills with the ability to make presentations in order to effectively implement professional development programs; and to deal amicably with others in the organization. Must demonstrate personal and interpersonal skills. Advanced level computer knowledge and skill to be capable of instructing employees in the usage of designated training platforms such as Adobe Connect, and Sakai. Knowledge of workforce educational concepts, methods and techniques. Comprehensive understanding of improving human and organizational performance as well as customer service behaviors.
Work is primarily sedentary although some physical exertion is involved, such as bending, stooping, lifting and periods of standing or setting up for and conducting training courses and visiting facilities to monitor progress. Work may occasionally include moving heavy boxes of training materials, up to 45 lbs.
For synchronous instruction the incumbent will be required to speak continuously in a clear voice for periods of two (2) hours or more. The incumbent will be expected to travel to meet with employees and deliver training at all installations in the region and attend scheduled FFR N947 Training train-the-trainer courses.
This position may be designated as tele-work eligible.
This position is subject to a favorable National Agency Check (NAC).
The incumbent will be expected to obtain and keep current FFR Certified Learning Professional Certification in both classroom and virtual delivery.