RESTAURANT MANAGER NF-03 RFT ALL SOURCES Job in Iwakuni, Japan

Vacancy No. 69920 Department U.S. Marine Corps
Salary $19.00 to $20.00 Grade 03 to 03
Perm/Temp Permanent FT/PT Full-time
Open Date 9/17/2024 Close Date 10/1/2024
Job Link Apply Online Who may apply Public
Locations:
Iwakuni, Japan


Job Description (Please follow all instructions carefully)

Summary

Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.

This job is open to

Clarification from the agency

Open to Public

Duties

This position is responsible for the day to day operation of the assigned restaurant. The Restaurant Manager interfaces with the Executive Chef, Clubs General Manager and Club Operations Manager to provide the highest quality of sales and service to patrons.
 

Oversees food and bar operations in accordance with established policies, procedures and guidelines specifically for restaurant operations.
 

Makes all restaurant reservations, coordinates with kitchen staff, plans menus, draws up room layouts, writes seating charts and receives appropriate form of payments. Manages the front of the house wait/waitress staff and insures 100% guest satisfaction.
 

Trains wait staff dresses professionaly and is prompt and responsive to all guest enquiries and looks to upsell and promote sales at every possible avenue.
 

Ensures that special events are properly staffed and all set ups, operations, and breakdowns of these functions are completed in a teimly manner and sufficient per Club and MCO policies.
 

Performs supervisory functions for wait staff. Prepares work schedules in close coordination with the catering manager and makes work assignments; distribute work load; evaluates work performance, trains employees on the proper eticates of food service up to, but not limited to fine dining, buffet, ala carte, large and small catering styles, etc.
 

Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Acknowledges customers, smiles and makes eye contact. Asks questions to determine, verify and solve problems. Checks for satisfaction on the quality of goods and services. Takes action to solve problems quickly. Alerts the higher level supervisor, or proper point
of contact for help when problems arise.


Ensures implementation of an activity safety program in accordance with the Base Safety Program. Conducts safety meetings at least quarterly. Advises employees of available safety regulations, instructions, materials and equipment. Promptly reports workplace accidents to the Human Resources Office. Ensures safety training is provided to employees. Complies with OSHA standards and takes
action to correct unsafe or unhealthy working conditions. Ensures employees understand safety infractions that can result in disciplinary actions, and follows through with appropriate action. Ensures minimal loss of duty by complying with "Return To Work" program initiatives, and following up on employee well-being.
 

Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment.


Performs other related duties as required.

This is a white-collar position where the incumbent must be able to lift and carry objects up to 45lbs independently and objects over 45lbs with assistance.

Requirements

Conditions of Employment

  • See Duties and Qualifications

EVALUATIONS:

Qualifications

BASIC REQUIREMENT:

1. Incumbent must have at least a bachlelors degree in business field OR a minimum of three years aggressive experience in food and beverage service-related industry that demonstrates knowledge of the fundamental principles, methodology, and techniques involved in the operational management of assigned food and bar programs.
2. Must be able to accommodate a flexible work schedule to include weekends, holidays, early and late shifts.

QUALIFICATION REQUIREMENTS:

1. Knowledge of commonly accepted business practices industry trends, policies and procedures.
2. Knowledge and understanding of food/retail business practices such as budgeting, inventories, cost controls, and contract agreement.
3. Knowledge and skill to perform regular or periodic reviews/inspections of food and/or bar practices
4. Ability to supervise subordinate employees, provides work direction to other employees, and resolves problems or dispute within the activity.
5. Ability to communicate effectively both verbally and in writing with customers, using proper tact, diplomacy and professional customer service.
6. Knowledge of Microsoft Office software and applications including Microsoft Word, Excel, Access, and PowerPoint.

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Please include MONTH/YEAR and HOURS per week for all previous work experience listed on the resume. If there is no indication of time in position, we will credit the minimum.

Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp.

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.
Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.
This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.
Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.
ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

The Federal government offers a number of exceptional benefits to its employees. Benefits you get to enjoy while working at MCCS include but are not limited to:

•      Stability of Federal Civilian Service

•      People with passion for doing work that matters

•      Quality of Work Life Balance

•      Competitive Pay

•      Comprehensive Benefit Packages

•      Marine Corps Exchange and Base Facility Privileges

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Required Documents

Varies - Review "OTHER INFORMATION"

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

All applications must be submitted online via the MCCS Careers website: https://careers.usmc-mccs.org

Resumes/applications emailed or mailed will not be considered for this vacancy announcement.  To be considered for employment, the application or resume must be submitted online by 11:59 PM (ET) on the closing date of the announcement.

Note: To check the status of your application or return to a previous or incomplete application, log into your MCCS user account and review your application status.

Required Documents:

            *Education/certification certificate(s), if applicable.

            *If prior/retiring military, DD214 Member Copy/Statement of Service

 *PCS Orders and Family Entry Approval (Military) OR Sponsor's

Letter of Employment 

(Civilian)

 *If you have prior federal employment, please submit your most recent Personnel Action Report (PAR), SF-50, SF3434, SF2545, or paperwork that is equivalent to the others listed.

MILITARY SPOUSE PREFERENCE 

All military and DoD civilian spouses are required to provide a copy of their sponsor's orders during the application process. If a copy of the orders are not submitted during the application process, the spouse will NOT be considered as part of the military spousal preference population when being routed to the hiring manager for consideration.

** NOTE - In accordance with MCO P12000.11A there is no limit to the number of times spousal preference may be applied to referral and selection for non-continuing positions (flexible). Spouses may be simultaneously referred for continuing and non-continuing positions. Eligibility of spousal preference terminates upon acceptance or declination of an offer for a Regular Full-Time or Part-Time position, even if the spouse elects any other categories on the initial application.  (Applies to all positions NF03 and below level)

LEGAL IMMIGRATION STATUS RESPONSIBILITY

**NOTE (1) In regards to your current legal residence status in Japan, it is your responsibility to maintain legal residence status and take necessary steps to retain a current Visa up until you are employed with MCCS and issued SOFA status.

**NOTE (2) For applicants with Japanese permanent residency status; in accordance with USFJI 36-2611, para. 4.2.2.1., the individual is not entitled to acquire double residency status in Japan. SOFA status will be granted once you take an action to relinquish Japanese permanent residency.

Agency contact information

IWAKUNI MCCS
Address
IWAKUNI MCCS
MARINE CORPS COMMUNITY SERVICES
ATTN PERSONNEL OFFICER
FPO AP, 963101867
JPN
Learn more about this agency

Next steps

All applicants who submit an application via our Careers page at https://careers.usmc-mccs.org will be able to view their application status online.


Note: We cannot accept applications on behalf of Federal Agencies. Application instructions are listed within the Job Description.


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