Summary
This position is assigned to the Non-Appropriated Fund (NAF) Fitness, Sports, and Deployed Forces Support Branch; Fleet Readiness; Commander, Navy Installations Command (CNIC); Commander, Navy Region Japan, Singapore Area Coordinator (SAC), Singapore. The primary function of the position is to ensure proper usage of the facility, assist in the operation of the recreation activity and provide proper collection and disposition of revenues generated at the assigned facility.
This job is open to
Clarification from the agency
Who May Apply: U.S. Applicants within the local commuting area with sponsorship (including applicants with current Military Spouse Preference, Family Member Preference, and current Federal employees).
Singapore Citizens and Singapore Permanent Residents must apply via MyCareersFuture for consideration.
(Note: Singapore National pay rates differ from US pay rates)
Duties
- Provides customer service to patrons using the facility to include: greeting customers; checking identification cards to ensure only authorized users are entering facility; issuing and receiving gear/equipment; and registering patrons for facility use, events, and/or classes.
- Answers telephone, providing information in regards to facility hours of operation, upcoming special events and programs, etc.
- Completes the Daily Activity Reports, handling cash where fees apply, verifying the amount of money collected and dropping the cashier bag in the drop safe.
- Assists in planning, scheduling, and publicizing various activities and maintaining related supplies in order to attract and motivate participants.
- Oversees the sale of retail items associated with activities.
- Evaluates the effectiveness of ongoing Morale, Welfare and Recreation (MWR) fitness activities from the standpoint of participants' responses, resources, and program objectives.
- Monitors patrons, volunteers and contractors at the assigned program/event and reports any issues to management.
- Assists in the selection of fitness, sports, and aquatics activities to be offered, both within the required basic program categories and additional ones possible through available resources and desirable in terms of participant's interests and needs.
- Monitors assigned participants in indoor and outdoor activities to include intramural sporting events.
- Conducts instructional classes in the assigned recreational area.
- Performs basic fitness orientation; identifies and corrects unsafe fitness techniques.
- Demonstrates procedures common to the activities and instructs in the use of related equipment.
- Establishes/reviews the schedule of events, conducts tours, sets-up/prepares gymnasiums/facilities/playing fields prior to scheduled start time for events (e.g., lap swim, lifeguard training, exercise programs, races, pool parties, sporting events, etc.).
- Ensures adherence to regulations and safety procedures.
Requirements
Conditions of Employment
- Must have or be able to obtain and maintain Cardiopulmonary Resuscitation and First Aid Certification within 30 days of hire.
- Must have or be able to obtain and maintain Automated External Defibrillator Certification -Blood-borne Pathogen Certification -Navy Basic Fitness Certification within 90 days of hire.
- Occasional travel of less than 10% may be required.
- Must be able to obtain and maintain a National Agency Check with Written Inquires (NACI), upon hiring and/or a Child Care National Agency Check with Inquires when there is regular contact with children under the age of 18.
Qualifications
Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position. Applicants are encouraged to be clear and specific when describing their experience level and KSAs.
A qualified candidate possess the following:
- Knowledge of MWR policies, rules, and regulations involving the work area.
- Knowledge of basic arithmetic to compute charges, disperse change accurately, and prepare reports.
- Knowledge of cash handling procedures.
- Knowledge of basic fitness, aquatics and sports principles.
- Knowledge of safe use and operation of fitness equipment, facility operations, and basic fitness equipment maintenance/repair.
- Skill in the use of Microsoft Office Programs (e.g., Word, Excel, Power Point, Outlook) and others as they relate to fitness, sports and aquatics programming.
- Skill and ability to provide fitness, aquatics and sports training or orientation.
- Ability to competently and independently carry out day to day recreation operations.
- Ability to develop and effectively deliver presentations and/or training.
- Ability to communicate effectively both orally and in writing
Education
- When education is a basic requirement for the position, or when substituting education for experience, applicants MUST submit a copy of your high school transcripts, college transcript, or a list of courses, which includes grades earned, completion dates, and quarter, and/or semester hours earned as part of your application package.
- Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States.
- Transcripts from foreign colleges must be evaluated for U.S. equivalency in order to be considered. Applicants are responsible to obtain and submit proof of creditability of education as evaluated by a credentialing agency, which is a private U.S. organization. Credential evaluations are not free and applicants are responsible for the cost of the selected service.
- All substitutions of education for experience will be made in accordance with OPM approved qualification standards.
- To receive consideration for a non-related degree or eligibility based on a combination of education AND experience, a college transcript is required.
- All transcripts MUST show student's name and the name of the awarding university or educational institution, degree type, awarded/conferred date, and the field of study.
- *If your degree has not been awarded/conferred, you must provide a copy of your HS Diploma or equivalent along with transcript(s).
- Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience.
- For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application will be screened for the following minimum qualifications:
- Six (6) months of general experience and six (6) months of specialized experience AND a High School Diploma or equivalent
or
- 2 years of education above high school with courses related to Recreation
Applicants who meet the minimum qualifications will be further evaluated for:
- Customer Service experience.
- Experience with personal computers and basic software (word processing, spreadsheets, emails/internet, etc.)
- Experience in ordering supplies, material requests, marketing requests, and work requests.
- Familiarity with basic concepts of recreational programs and activities.
Required Documents
The following documents are required at the time of application:
- Resume
- If claiming Department of Defense (DOD) Non-appropriated Fund (NAF) Business Based Action (BBA) priority consideration: provide a copy of the notice of separation.
- If claiming Military or Family Member Preference and/or Proof of SOFA Status: provide a copy of PCS orders and Family Entry Approval (Military) or Sponsor's Letter of Employment (Civilian).
- If claiming Veteran's Preference: provide a copy of your DD-214, Member-4 page and any supporting documentation (SF-15, V.A. disability letter, proof of service, etc.).
- If a current or former Federal Employee: provide a copy of your most recent Personnel Action Report (PAR) or SF-50.
- If required under "Qualifications Required": Proof of Education such as high school diploma/GED, clinical licensure, awarded/ conferred academic degree transcript(s) and/or *related coursework transcript(s) relevant to the position.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above. The complete application package must be submitted by 11:59 PM (EST) on 12/31/2024 to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application. To preview the Application Questionnaire, please click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12440920
It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=Applicant
To verify or check the status of your application, log into your USAJOBS account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to MILL_HQ_NAF_HR.FCT@navy.mil to ensure proper consideration is given.
Next steps
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
If you provided an email address, you will receive an email message acknowledging receipt of your application.
Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., Spam Blocker, etc.), you may not receive important communication that could affect your consideration for this position.
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