Summary
This position is assigned to the Fleet and Family Readiness (FFR) Training Branch, N947; Fleet and Family Readiness Support Services, N94; Commander, Navy Region Europe, Africa, Central (CNREURAFCENT); Naples, Italy. Incumbent serves as a Training Specialist supporting region-wide FFR training, content development, implementation, and facilitation efforts.
This job is open to
Clarification from the agency
United States Citizens Worldwide, including local U.S. Citizens that are 1) Current permanent NAF/APF employees; or 2) Spouses of active duty military members; or 3) Family members of active duty military member; or 4) Family members of DoD civilians.
Duties
Duties include but are not limited to:
- Works with other staff and/or subject matter experts to identify, acquire, and/or create, revise, design, and develop course content for face-to-face, virtual, and hybrid delivery methods including all instructional materials required to conduct, implement, and evaluate a course
- Evaluates training, instruction, and learning. Plans approach, collects data, and analyzes results to evaluate the effectiveness of training products, training delivery, training administration, and Learning Management (LMS) operations.
- Serves as a producer/host and/or facilitator for all types of virtual events and classes. Participates in recruiting, training, coaching, providing guidance, and certifying virtual producers and facilitators throughout CNIC. Produces and delivers/facilitates virtual instructor led trainings (vILT), webinars, and other online and hybridized delivery events including certification and train-the-trainer courses.
- Serves as administrator for Learning Platforms such as Adobe Connect. Establishes users in the system, trains users, manages all associated user information, works with vendors, and provides data and reporting on the Learning Platform and its use/administration.
- Serves as administrator for LMS. Updates LMS with current and relevant information including courses, registration, and management of users; assists users, provides technical assistance, and provides data and reporting on the LMS and its use/administration.
General duties include but are not limited to:
- Provides administrative and training implementation support to staff members throughout the region as well as other customers.
- Provides customer service support/assistance to internal and external customers.
Requirements
Conditions of Employment
- Occasional travel of less than 20% may be required.
- Position may be ad-hoc telework eligible.
Qualifications
KNOWLEDGE REQUIRED BY THE POSITION
- Knowledge of Navy Fleet and Family Readiness programs, issues, policies, procedures, regulations, and support functions.
- Knowledge of CNIC organizational structure and mission(s) of organizations serviced to assess and evaluate training needs for organizations serviced.
- Knowledge of LMS/database operation, registration, and learning event management principles, concepts, policies, configuration, system operations, system trouble shooting, and reporting processes.
- Skill in the use of Microsoft Office Programs Word, Excel, Power Point, and Outlook; desktop publishing applications Adobe InDesign and Acrobat Pro.
- Skill in project management including analyzing, planning, organizing, and coordinating complex work assignments
- Skill in working within a LMS environment and virtual learning platforms such as Adobe Connect and Microsoft Teams.
- Ability to design and rapidly develop high-quality interactive e-learning, virtual instructor led training, classroom training, job aids, and/or other performance improvement solutions for adult students.
- Ability to develop and effectively deliver presentations and/or training.
- Ability to establish and maintain effective relationships with customers.
- Ability to communicate effectively both orally and in writing.
Education
If qualifying based on education, a transcript MUST be uploaded at time of application for consideration.
Foreign education must include evidence that it is comparable to education received at accredited educational institutions in the United States. All substitutions of education for experience will be made in accordance with OPM approved qualification standards. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education are acceptable to meet positive education requirements or to substitute education for experience. For additional information, please go to the Office of Personnel Management (OPM) and the U.S. Department of Education websites at http://www.opm.gov/qualifications and http://www.ed.gov/admins/finaid/accred/index.html
Note: When submitting transcripts for an Associate degree or higher, proof of a high school diploma or equivalent is not required. All transcripts MUST show student's name, the name of the awarding university or educational institution, degree type awarded/conferred date, and the field of study (major).
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement.
Resumes will be rated based on the information provided to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements.
Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.
Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Required Documents
The following documents are required at the time of application:
- Resume that includes relevant work experience with start/end dates stated in month/year, description of duties and salary, as well as any applicable education and contact information.
- For current or previous Federal employees, the resume should also include the Pay Plan, Series and Grade for each work experience entry.
- Attach proof of education: transcripts, certifications, degree, etc.
- If you are a current or previous Federal employees, attach a copy of your most recent SF-50 or agency notification of personnel action form that provides current position, grade level, and duty location.
- If you are a veteran claiming Veterans Priority Consideration, attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, "Certificate of Release or Discharge from Active Duty," is preferable.
If currently residing in local area, you must provide:
- Claiming Family Member Preference? Attached a legible copy of sponsor's PCS orders.
- Claiming Military Spouse Preference? Attach and legible copy of sponsor's orders.
- Copy of U.S. Government no-fee passport showing picture, passport number, expiration date.
NOTE: Failure to provide the required documents may impact eligibility, qualifications determination.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To be considered for this vacancy you must apply and complete the online questionnaire and submit the documentation specified in the Required Documents section above.The complete application package must be submitted by 11:59 PM (EST) on 07/14/2024 to receive consideration.To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12461199It is your responsibility to ensure your application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date.
Additional information on how to complete the online application process and submit your online application may be found on the https://help.usastaffing.gov/Apply/index.php?title=ApplicantTo verify or check the status of your application, log into your USAJobs account. Once logged in, the Welcome screen lists your applications, your application status and the date it was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities. Applicants with disabilities who believe they may require reasonable accommodation(s) should email their request to NAFPERSONNEL@EU.NAVY.MIL to ensure proper consideration is given.
Next steps
Please ensure that your submission contains all the information requested in the vacancy announcement.
If your submission does not provide all the information requested on this form and in the job vacancy announcement, you may lose consideration for the job.
Using the required qualifications of the position, a standardized rating and ranking criteria of knowledge, skills, and abilities will be used to screen and assess each application.
f you provided an email address, you will receive an email message acknowledging receipt of your application. Times may vary during the hiring process, as your application status updates/changes you will be notified with a notification letter via email.
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