Duties
Performs multiple, varying and complex assignments under the minimal direction of a manager, relating to compliance, risk management, auditing, or regulatory matters. Acts as principal technical specialist for large AJF work activities in support of a 14 CFR Parts 5/121/135/145 operation.
Researches, analyzes, evaluates, and reviews Flight Program Operations administrative service program activities to ensure compliance/consistency with Federal Aviation Administration (FAA) and ATO policies and procedures. Conducts business trend analysis to continually align business practices and activities with customer needs and expectations. Typical assignments include: providing guidance to less experienced professionals; defining and developing internal polices and procedures; predicting potential issues and proposing preventive actions. Provides leadership for highly complex and challenging activities under the minimal direction of the Team Manager. Provides leadership in determining program goals, resource needs, develops processes/procedures, and allocates resources as well as establishes goals and controls to ensure activities meet organizational needs. Approve leave requests up to three days.
Applies experience and comprehensive technical knowledge applicable to his/her discipline, as well as an understanding of new technologies and methodologies, to solve complex problems and develop improved technical processes or systems. Analytical processes to planning, designing and implementing new and improved processes to meet operational requirements. Considers the objectives of Flight Program Operations when developing, integrating, and implementing solutions to diverse, complex problems. Assignments frequently require knowledge and experience working across functional and/or organizational lines. Typical assignments may include complex system design and integration; extensive research and analysis; investigation and inspection activities; compliance and enforcement actions; and direct responsibility for project/program management.
Defines, organizes, and assigns resources to accomplish organizational objectives. Allocates resources to accomplish large work activities within established schedules. Manages projects and work activities in accordance with milestones and goals. Plans, schedules, and conducts analyses/studies of proposed program plans for accomplishing program activities. Provides guidance to lower-level staff on how to solve difficult technical issues. Resolves all but unique technical problems without the intervention of management.
Contacts are internal and external. Acts as a central point of contact for official correspondence between Flight Program Operations and its regulatory oversight office. Leads the development and coordination of corrective actions for findings identified during routine surveillance or audits. Monitors and tracks the implementation of corrective actions and reports status to Flight Program Operations leadership and external stakeholders.
Broad policies and objectives provide general guidance for addressing issues but allow considerable discretion to develop new and innovative approaches. Researches and analyzes a variety of materials; coordinates background information; and prepares issue papers, reports and/or charts to be presented by senior leadership. Consolidates detailed operational data into specified formats, develops statistical charts and graphs, and edits textual material for clarity. Compiles, cross checks, and consolidates tables, exhibits, schedules, and other data in preparation of internal and external reports. Draws on experience to solve unusual problems and may create new solutions and policy interpretations as the situation requires. Provides policy guidance and instruction to others, both internally and externally. Provides guidance to lower-level staff on how to solve difficult technical issues.
Performs other duties as assigned.
Requirements
Conditions of employment
- US Citizenship is required.
- Selective Service Registration is required for males born after 12/31/1959.
- Must submit an SF50 (See Required Documents).
- Successful completion of security investigation may be required.
- Please review Required Documents & Additional Information.
- A one-year probationary period may be required.
Qualifications
To qualify for this position at the FV-Jlevel, applicants must possess 52 weeks of specialized experience at the FV-I (FG/GS-13) level. Specialized experience is experience that has equipped you with the knowledge, skills, and abilities to successfully perform the duties of the position.
Specialized experience includes:
- Experience evaluating business processes, systems, and operations to identify areas of non-compliance or potential exposure to legal or regulatory risks.
- Experience communicating with technical and non-technical audiences, responding to inquiries or requests for information, and representing the organization in regulatory inspections, audits, and/or enforcement actions.
- Experience in an aviation environment (e.g. public, private, military) in a role related to compliance, risk management, auditing, or regulatory affairs.
- Experience facilitating special committees and leading the coordination of projects.
- Experience with assigning workload and making assignments.
Applicants should include examples of specialized experience in their work history.
Qualifications must be met by the closing date of the announcement.
Education
See qualifications required.
Information Regarding KSAs
As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.
In lieu of providing a KSA narrative response in the text box listed below each Knowledge, Skills and Abilities section, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.
Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Knowledge, Skills and Abilities (KSA) or Other Factors listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration.
Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.
Additional information
We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.
The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements
1) Applicants must apply online to receive consideration for this vacancy announcement. Faxed, mailed, or emailed applications cannot be accepted.
2) Some, all or none of the applicants may be interviewed.
3) Please ensure you answer all questions and follow all instructions carefully. Errors or omissions may impact your rating or may result in you not being considered for the job.
This is not a bargaining unit position.
Links to Important Information: Locality Pay, COLA
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.
Required Documents
A Notification of Personnel Action (SF-50) is required to verify area of consideration. SF-50(s) and any other supplemental documentation (e.g., transcript) will be accepted in combination with your online application and must be uploaded with your application or emailed to 9-AMC-AHF-S210@faa.gov on or before the closing date of this announcement. All emailed documents should reference the announcement number.
If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.
If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.