Summary
The USPS OIG is seeking a highly qualified leader to fill a Research Manager position in our Research & Insights Solution Center (RISC) located in Arlington, Virginia. Bring your skills and voice to our team!
This job is open to
Clarification from the agency
All U.S. Citizens - Current Career United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service, and Postal Regulatory Commission Employees will not be considered or selected from this vacancy announcement.
Duties
In-Office Requirement:
The U.S. Postal Service, Office of Inspector General values collaboration, teamwork, and effective communication to foster our dynamic working and learning environment. The position adheres to our agency's telework policy to facilitate this and requires an in-office presence of at least two days per pay period. Remote work is not available for this role.
The successful candidate will be responsible for managing and directing the activities of staff engaged in research; development of analytical techniques for studies and special analyses of major issues impacting the Postal Service; and writing, editing, planning, and coordinating major reports.
Our team researches economic, business, policy, and technological trends affecting the U.S. Postal Service. Our body of work spans a wide variety of topics, from economic analysis of the postal market to sustainable processing and transportation strategies, to labor and workforce matters. Please view our white papers at Reports | Office of Inspector General OIG (uspsoig.gov) . Look for RISC or RARC (before 2019) in the report name.
Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 10/09/2024 will be considered.
The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.
This position is being advertised at the Manager Band level, equivalent to a GS-14. The salary range for this position is $146,058.00 - $187,879.00. The salary figures include locality pay.
Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.
- Leads and manages a team of research analysts, guiding them in the production of detailed, both qualitative and data-driven white papers on a wide range of postal issues, ensuring compliance with Council of Inspectors General on Integrity and Efficiency (CIGIE Blue Book Standards for Inspection and Evaluation.
- Oversees research projects on complex and sensitive topics, ensuring findings are accurate, clear, relevant, and provide actionable solutions or recommendations where appropriate.
- Oversees the creation of diverse content formats, beyond traditional white papers, to present research findings and reach a wider audience, such as digital stories, podcasts and internal/external events (e.g., webinars and in-person expert panels).
- Presents research findings in public forums, conducts meetings with internal leadership, the Postal Service and other external stakeholders to discuss project plans and outcomes.
- Sets clear goals, assigns tasks, and provides mentorship to ensure timely delivery of research projects while fostering team growth and professional development.
- Contributes to developing strategic, workforce, and budget plans for the Research Directorate
Requirements
Conditions of Employment
- Must be a U.S. citizen
- Must be able to pass a drug screening and medical assessment questionnaire.
- Must be able to obtain and maintain Moderate Background Investigation security clearance
- Must be able to obtain and maintain a government-issued credit card
- May be required to successfully complete a 12-month probationary period
Qualifications
MINIMUM QUALIFICATIONS
You must meet ALL of the minimum qualifications listed below.
- Bachelor's degree from an accredited college or university
AND
- At least 5 years of professional experience in planning, writing, editing, and coordinating major qualitative and quantitative research reports or analysis under defined quality standards.
DESIRABLE QUALIFICATIONS
- Advanced academic degree or advanced studies in economics, public policy, business administration, communications, data analysis, journalism or another related discipline
- Previous supervisory experience
- Knowledge of postal economics, policy, operations, and business issues as well as general research techniques
- Knowledge of CIGIE Quality Standards for Inspection & Evaluation
- Relevant professional certification(s)
- Ability to work in a fast-paced environment with tight deadlines
EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.
- Demonstrated experience leading a team that developed research reports or conducted and reported results of quantitative and qualitative research, including analysis of regulatory, public policy, business or economic issues at both a conceptual and detailed level.
- Demonstrated quantitative and qualitative skills for the purpose of determining systemic or procedural problems and developing findings and recommendations.
- Demonstrated ability to communicate the results of research findings, both orally and in writing.
- Demonstrated experience serving as a manager/supervisor establishing work plans and/or directly supervising a staff of subordinates.
You will no longer be considered for this position if you receive a zero (0) rating on any evaluation factor.
Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.
Education
Education must be accredited by an institution recognized by the U.S. Department of Education. Applicants can verify accreditation here: www.ed.gov/admins/finaid/accred. Special Instructions for Candidates with Foreign Education: Education completed outside the United States must be deemed equivalent to that gained in U.S. education programs. You must submit all necessary documents to a private U.S. credential evaluation service to interpret equivalency of your education against courses given in U.S. accredited colleges and universities. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Benefits
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The Human Resources Office will review your resume and supporting documentation to ensure that you meet the minimum qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. Top-rated applicants may be required to participate in an interview. Your rating may be further adjusted or rated as ineligible by the review official or the selecting official based on your interview performance. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.
Required Documents
You must submit all required documents by 11:59 PM EST on the closing date of this announcement, Vacancy Announcement 2024-58-12551943-PC, by closing date 10/09/2024.
1. RESUME. When completing your online application or uploading your resume, you must categorize it as a "Resume" document).
2. WRITING SAMPLE. Upload at least one writing sample that demonstrates the ability to conduct research and analysis and uses that information to prepare high-quality written deliverables. (Required: Upload and save as "Writing Sample" document.)
3. TRANSCRIPTS from an accredited college or university. The information presented in the transcript must be verifiable and should contain the name of the institution, applicant's name, list of completed courses, semester hours, GPA, date and type of Bachelor's Degree issued. Education completed outside the United States must be deemed equivalent to that gained in conventional/accredited U.S. education programs to be acceptable for Federal employment. Attach document verifying that it has been deemed equivalent. For further information visit: http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. (Required: Upload and save as "Transcript" document.)
4. UPLOAD SUPPORTING DOCUMENTS which may include:
- Certificates or Licenses, if applicable. Upload and save as "Other" document.
- Veterans Preference Documentation. If you are claiming veterans preference you must submit the Member 4 copy of your DD-214 Certificate of Release or Discharge from Active Duty, and/or other proof of veterans preference eligibility including your VA letter, form SF-15 (www.opm.gov/forms) and all required documents related to your SF-15 claim. Veterans can request the Member 4 copy of their DD-214 at http://www.archives.gov/veterans/military-service-records, and can download a copy of their VA letter from https://www.ebenefits.va.gov/ebenefits-portal/ebenefits.portal. (If applicable to you, you are required to upload each veterans' preference document and categorize as "DD-214" or "SF-15" or "Other Veterans Document")
- Reasonable Accommodation Documentation. If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found at http://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire .
- SF-50 if you are or have been a Federal employee to demonstrate tenure and competitive/excepted service for eligibility purposes. (If applicable to you, you are Required to upload each applicable SF-50 and categorize as a "SF-50" document.)
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from
schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (EST) on the closing date, 10/09/2024, to receive consideration.
- To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents.
- You will need to be logged into your USAJOBS account or you may need to create a new account. You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application.
- You will receive an email notification when your application has been received for the announcement.
- To verify the status of your application, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
- You are strongly urged to read and print the entire vacancy announcement.
Next steps
Once the Occupational Questionnaire has been received you will receive an acknowledgement e-mail that your submission was successful. After a review of your application package has been completed, you will be notified of your rating and/or referral to the Selecting Official.
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