Duties
This position is located in the Department of Health and Human Services, Office of the Secretary of Health and Human Services, Immediate Office of the Secretary, headquartered in Washington, District of Columbia.
Serving as senior advisors to HHS leadership on product delivery, technology modernization, service improvement, organizational transformation, and strategic execution, including representing HHS in interagency and external engagements.
Fellow assignments may include responsibilities in the following areas:
Enterprise Product, Portfolio, and Delivery Leadership Leading product operating models, portfolio governance, enterprise roadmaps, prioritization, delivery planning, product lifecycle management, agile delivery, performance measurement, and
continuous improvement across major HHS initiatives.
Customer, Patient, and Public Experience
Ensuring that the perspectives of customers, patients, beneficiaries, caregivers, providers, partners, and the public are reflected in HHS decision-making through stakeholder engagement, user research, co-design, human-centered design, service design, accessibility, plain language, and continuous feedback.
Technology Modernization, Artificial Intelligence, and Innovation
Overseeing digital modernization, platform improvement, technical debt reduction, emerging technology adoption, artificial intelligence implementation and governance, innovation initiatives, and processes to assess the safety, effectiveness, accessibility, usability, and trustworthiness of digital products and services.
Organizational Operations and Strategic Execution
Managing workforce planning, recruitment, onboarding, professional development, organizational effectiveness, budget execution, acquisition planning, contract oversight, vendor performance, compliance coordination, risk management, and executive decision support.
Senior Advisory and External Engagement
Serving as senior advisors to HHS leadership on product delivery, technology modernization, service improvement, organizational transformation, and strategic execution, including representing HHS in interagency and external engagements.
Requirements
Conditions of employment
- U.S. Citizenship required
- Registered or exempt from Selective Service (www.sss.gov)
- Suitable for federal employment
- Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. All information concerning qualifications is subject to investigation.
- Documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System.
- All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choice.
- All qualification requirements must be met by the closing date of the announcement.
- Financial disclosure statement may be required.
Qualifications
WHAT WE ARE LOOKING FOR
BASIC QUALIFICATIONS
GS-0601-General Health Series, Individual Occupational Requirements
Education: Bachelor's or graduate/higher level degree: major study in an academic field related to the medical field, health sciences or allied sciences appropriate to the work of the position. This degree must be from an educational program from an accrediting body recognized by the
U.S. Department of Education at the time the degree was obtained.
GS-0685 - Public Health Program Specialist Series, Individual Occupational Requirements:
Have specialized experience that provided:
- Knowledge of organizational, operational, and programmatic concepts and practices applied by public, private, or nonprofit agencies and organizations engaged in public health or other health-related activities.
- Knowledge of the methods, processes, and techniques used to develop and deliver public health or health-related programs in State and local settings.
- Knowledge of a specialized public health program.
- Knowledge of, and skill in, the application of administrative or analytical methods and techniques necessary for working within the framework of a public health or related organization and carrying out specific program functions.
- Skill in oral and written communications, gathering and conveying information, making oral presentations, and preparing reports, correspondence, and other written materials.
GS-2210- Information Technology Management Series, Individual Occupational Requirements
Applicants for the 2210 Information Technology Management series at the Grade 12 and Above (GS or Equivalent) grade level must have Information Technology (IT) related experience which demonstrates proficiency in the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Decision Making - Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
Information Management - Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
Interpersonal Skills - Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Teamwork - Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals
Technical Competency - Uses knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues.
For information for the 2210, please click here:
Competency-Based Qualification Standard for the Information Technology Management Series, 2210
AND
GS-13 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to the next lower grade level
GS-12 in the Federal service
OR
GS-14 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to the next lower grade level
GS-13 in the Federal service
OR
GS-15 Minimum Qualifications: You must have one year of specialized experience to perform successfully the duties of the position. To be creditable, specialized experience must have been equivalent to the next lower grade level
GS-14 in the Federal service
In accordance with Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not normally be part of the employee's position is creditable, however, when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignment. The documentation must indicate whether the duties were performed full time or, if part time, the "percentage of times" the other duties were performed. It is expected that this documentation is included in the employee's official personnel record. In order to receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate documentation of such experience as indicated above.
Experience refers to paid and unpaid experience, including volunteer work done through national Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to gain employment. You will receive credit for all qualifying experience, including volunteer experience. If such experience is on a part-time basis, you must provide the average number of hours worked per week as well as the beginning and ending dates of the experience so it can be fully credited.
OPM Qualification General Policies Website
Education
Special Instructions for Foreign Education: If you are using education completed at foreign colleges or universities to meet qualification requirements, you must show that the education credentials have been evaluated by an accredited private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program. You must provide a copy of the letter containing the results of the equivalency evaluation with a course by course listing along with your application. Failure to provide such documentation, at the time of application, will result in lost of consideration. For more information, visit http://www2.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.
Note: Applications can be accepted from students who expect to complete qualifying education within 9 months from the date of application. Education was completed successfully before the applicant can be appointed.
Additional information
THINGS YOU NEED TO KNOW
Incentives may be authorized; however, this is contingent upon multiple factors, including funds availability. If authorized, certain incentives may require you to sign a service agreement to remain in the Federal government for a period of up to 3 years. Note: This statement does not imply nor guarantee an incentive will be offered and paid. Incentives may include the following: moving expenses, recruitment or relocation incentive; student loan repayment, superior qualifications appointment, creditable service for annual leave for prior non-federal work experience or prior uniformed military service, etc.
Bargaining Unit Position: NO
Research position: NO
Drug Screening Required: NO
Veterans' Preference - https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/veterans/
Beginning January 1, 2010, agencies must seek prior approval from OPM before they can appoint a current or recent political appointee to a competitive or non-political excepted service position at any level under the provisions of title 5, United States Code. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, or Non-career SES employee in the executive branch, you MUST disclose that to the Human Resources Office.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.